Don’t Rely On It
When it works, this app serves as a vital tool for managing WorkCover claims, allowing users (especially those facing memory, concentration, or cognitive challenges due to their injury) to securely capture, organise, and access critical documents in one place. In high-stakes situations where timely access to accurate information can directly impact outcomes, this functionality is not just convenient but essential.
However, the app is currently crashes almost immediately on launch on my device, and rebooting does nothing to fix it.
This is a serious issue because I can no longer access documents I’ve already uploaded or see my claim details. These records are essential for my claim, and the app’s failure effectively blocks access to important information.
Until this crashing issue is resolved, the app is not usable, and I am forced to revert to managing everything manually.
However, the app is currently crashes almost immediately on launch on my device, and rebooting does nothing to fix it.
This is a serious issue because I can no longer access documents I’ve already uploaded or see my claim details. These records are essential for my claim, and the app’s failure effectively blocks access to important information.
Until this crashing issue is resolved, the app is not usable, and I am forced to revert to managing everything manually.
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TTasMarkie
Shocking
What a joke of an app, doesn’t even let me send the invoices of my treatment,
which is the whole point of the app….
which is the whole point of the app….
TTdawg97baby
This app is a SCAM!!!
Do Not provide your details to this app. Work Safe advised me that they Do no have an APP. Contact WorkSafe immediately
KKaterinafaulkner
Absolutely useless
Still no changes to the app so still useless.
The only way to submit a document/invoice is to take a photo with the camera in the app. The requires me to print an electronic copy of the invoice, and then use the app to take a photo.
Other apps allow access to camera roll so that I can screenshot the invoice and upload it via the app.
And when you submit, it doesn’t go to a portal linked to my account, it opens up in an email and has to get manually added to my account which means there’s sometimes human error and I don’t get reimbursed, the provider does.
The only way to submit a document/invoice is to take a photo with the camera in the app. The requires me to print an electronic copy of the invoice, and then use the app to take a photo.
Other apps allow access to camera roll so that I can screenshot the invoice and upload it via the app.
And when you submit, it doesn’t go to a portal linked to my account, it opens up in an email and has to get manually added to my account which means there’s sometimes human error and I don’t get reimbursed, the provider does.
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Bbmchilds
Absolutely useless
The only way to submit a document/invoice is to take a photo with the camera in the app. The requires me to print an electronic copy of the invoice, and then use the app to take a photo.
Other apps allow access to camera roll so that I can screenshot the invoice and upload it via the app.
Other apps allow access to camera roll so that I can screenshot the invoice and upload it via the app.
Bbmchilds
