The app frequently shows “no drivers available”
The app frequently shows “no drivers available” even when I can clearly see several in my area. I often have to restart and close the app multiple times before it will successfully book a ride. Additionally, if I adjust the pickup location from the inaccurate GPS position the app chooses, it again claims no cars are available. But if I leave the incorrect location as-is, it finds a driver immediately. This makes the app frustrating and unreliable to use.
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The app glitches quite often
If you live or are visiting Victoria, this app is the worse it constantly glitches and makes it almost impossible to make a booking. Just call the company and make your booking through their phone number.
Useless
Don't even bother, taxi never showed up. Use Uber instead, at least they are reliable.
Old app, now just hanging during booking
I’ve used this in preference to Uber because the drivers deserve it. But recently, even after Reinstall this app just hangs during booking or trying to enter a credit card. I’m now forced to book all my cabs with Uber. And I see that the app hasn’t been updated in years. Is the company abandoning their drivers?
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Waiting
Can’t get a cab after booking hours in advance. Wish we had Uber.
Was a great service now ?
sucks service it use to be the best in town now they don’t even show up loooong waiting and if you luck you may get a taxi I hope they smart up as they becoming very unreliable!
Ask questions
That this Victoria taxi take handy cap ID and coupons
App does not work
Don’t bother. Waste of time. Also called for a cab and my van blew me off. Had to call again. Poor service.
I’d give it minus stars if I could.
First time in Victoria. Was happy to know there was this local cab service. Booked a cab through this app. Somebody else hailed it. Couldn't book anymore as trip was already in progress. Called customer service and they say my trip was completed when I never even got the cab. Thank goodness I chose to pay in cab as these guys would have charged me for a ride I never took. Uninstalled it. Don’t recommend. Take yellow cab Victoria instead.
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Cheaper and faster than booking an Uber in America
I’m surprised there aren’t more reviews for this app. I literally downloaded it and searched for my destination. It said the driver was 12 minutes away but he was actually just around the corner and arrived in less than 2 minutes.
Surprised at how dirt cheap it was compared to Uber in the states for the same distance that I tipped the guy more than 100% of the bill which brought the total to still much less than Uber.
Surprised at how dirt cheap it was compared to Uber in the states for the same distance that I tipped the guy more than 100% of the bill which brought the total to still much less than Uber.
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Do not pre pay! Pay in-car if using!
Do not pre pay! They will charge you if the cab does not arrive. Pre-scheduled a cab from hotel to airport which didn’t arrive nearly on time. Didn’t get the notification the cab was there until I was already at the airport through other mans and they still charged me. No sign of support so I’ll pursue with CC company.
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Time estimates are junk
It said 30 minutes, after waiting for 50 phoned and they said it’d be another 40 to 50. Useless app.
garbage
I feel bad for the people of Victoria they have to deal with this garbage. App is intentional design to have an error code when you try to pre pay with Apple Pay or a credit card so you are forced to pay in car. I don’t want to pay in car that’s the whole appeal of these apps.
Great app
Works like a charm. Very fast.
App Never works on iPhone
This app always says “oops something went wrong” on iPhones (several different models) when trying to book a trip. It is useless.
Works well
The app works well, only thing I dont like it too many text messages to check out new app , especially when thats what I am using.
Needs A LOT of work
App itself works fine. But the drivers often act like the app doesn’t exist when you get in the car.
Great all around
First time I used was for a taxi I need right away. From the moment I downloaded the app to the driver being at my door was less than 10 mins. After that I did the schedule ahead for work. Every morning the driver shows up on time. So quick and easy to use.
Works great! Just like uber
I was skeptical at first because of all the reviews. I decided to give it a try. It worked perfectly well, got linked to a driver a minute after asking for a taxi, driver was 5 min away. Ride went well, driver was nice. App works perfectly fine , if I come back in the area I’ll definitely re download the app. So much easier than waiting on the line for a taxi & not really know what to expect. I havent linked a payment to the account , I just paid with my credit card in the vehicle
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Waiting for available vehicle
Saw the above message for 5+ minutes before I gave up and called for a cab the old fashioned way.
