Not working
Absolute Junk. They haven’t updated the app in 8 years.
Are you never going to update this thing if not take it down.
Are you never going to update this thing if not take it down.
Works well
You should have a static IP to avoid lockouts. May cost you more monthly from your ISP provider, but keeps frustration to a minimum
iOS 26
Please update your software for iOS 26 as it’s unusable to use.
Crashes whenever trying to login or set up
Crashes whenever trying to login or set up
Adt
It's cool only if it
work properly
work properly
It’s worthless
It worked fine for several years until recently now won’t open cameras at all. Maybe time to leave adt.
Total garbage
When it works it works great but when I’m away from home the app can’t connect to the cameras. Should’ve gone with a Ring setup instead.
No longer works
Stopped allowing users from adding a device. App crashes.
Unusable
Extremely out of date. Appears to be unsupported. Crashes back to Home Screen when attempting to configure, running on iPadOS. Still seems to work on my phone. 1 star rating is for recent model iPads.
Horrible app all around
When i originally got my cameras we had a different app and within last 6 months my old app stopped working and they told me i had to use this new one, well since day 1 it’s been horrible! Not user friendly at all, i have to hit numerous menu buttons to even get live view, forget it if i need to access my hard drive to see old video. I’m going to switch companies for my setup if they don’t change this app.
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App
Can’t see the cameras anytime, need to call adt for help which is a pain.
Please fix the app
Please fix the app
Adt video view
This app is the worst. It needs to be update
ADT should be embarrassed
In short, this app is useless.
ADT video
Whoever is considering getting ADT video stop and go elsewhere this app does not work the previous app was as bad. Run away from this provider will be leaving soon
App constantly fails
Wish I had read the reviews before moving forward with adt. App is awful
Never works
I can rarely play Playback with ease, it’s constantly lagging. The live view either takes forever to load or doesn’t work at all, or only some work while others don’t. I don’t have any issues with the PC, just on the app.
The Worst
ADT should be ashamed of themselves being associated with this app. The playback function is terrible.
Not good
I can’t see the three camera views like I’m supposed to. I can only see one. The other two start loading for a few seconds and then they go blank. I’ve tried numerous times. Fix the app please. The tech guy thinks it could be my mobile carrier. I have AT&T and I have an iPhone XS. I’ve never had any problems with my cell phone, internet or signal. Based on all the reviews I’ve read here it must be the app. Fix it!!
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Useless for iPhone 11 on iOS 13
The only thing this app does successfully is install itself. Outside of that, the app is useless. Can’t even add a device/save. Was debugging on my FW & never even saw the request arriving, so who knows where the hell my IP, Username/PW were being sent to. Someone recommended to use their sister app @ IDMSS Lite instead, but the EULA is joke. Just read section 2 & you’ll see exactly what data/personal info (down to your exact coordinates).
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Get locked out constantly
If you read online you should only be locked out if there are three failed attempts with a wrong password. I do a hard reset and within a half hour, with no login attempts, the system now locks you out. I have a static IP and all the NVR configs are correct, port forwarding , etc. FIX YOUR App!
Horrible App
Hardly ever connects to my phone. I rarely can see the cameras in my home. Horrible App.
