Vidio User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral9.2% of reviews
Negative experience64.4% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is Vidio Safe?

Vidio: Sports, Movies, Series appears safe based on user ratings. AppsHunter Safety Score for Vidio is 94/100.

This assessment is based on 1,771 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 1,771 App Store ratings for Vidio.

Is Vidio Legit?

Vidio: Sports, Movies, Series appears to be a legitimate app. AppsHunter Legitimacy Score for Vidio is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gabisa play

udah subscribe gabisa play kacau!

Gabisa play

udah subscribe gabisa play kacau!

Scam to keep you subscribed

They make it impossible to find a way to cancel your subscription. Every button to buy or upgrade or give them more money is so obvious but I have to delete my entire account just for them to allow me to cancel my subscription.

Response from developer

Halo kak, mohon maaf atas ketidaknyamanannya. Silakan informasikan lbh lanjut kendala tsb melalui email ke info@vidio.com dgn judul/desc: Keluhan Apple review {nama di appstore}. Jangan lupa untuk melampirkan bukti pembayaran yang telah sukses untuk membantu kami dlm pengecekan. -AD

beri cinta waktu

nana

Always lag

Streaming always lag, not sure whats the problem, tried update it and reinstalled it, but its still same

Response from developer

Hi Haj, we apologize for the inconvenience. Please provide further information about the issue via email to info@vidio.com with the subject/desc: Apple review complaint {name in the app store}. Don't forget to attach a screenshot of the issue you're experiencing to help us investigate. -FH

Paketan tidak bisa dipakai

Sudah beli paketan setahun, tapi tidak bisa buat lihat live liga Indonesia

Response from developer

Halo kak Tama, mohon maaf atas ketidaknyamanannya. Silahkan informasikan lebih lanjut kendala tsb melalui email ke info@vidio.com dengan judul/desc: Keluhan Apple review {nama di appstore}. Jangan lupa untuk melampirkan screenshot kendala yang dialami untuk membantu kami dalam pengecekan. -EY

Iklan banyak banget

Udah banyak iklan di acara tv, masa masih ada iklan dari appnya sih

Response from developer

Halo Kak, mohon maaf atas ketidaknyamanannya. Silakan informasikan lbh lanjut kendala tsb melalui email ke info@vidio.com dgn judul/desc: Keluhan Apple review {nama di appstore}. -AL

Beli paket tidak bisa di gunakan

Tidak bisa melihat filem dan banyak iklan beli paket platinum 4900 tidak bisa di gunakan

Response from developer

Halo Kak, mohon maaf atas ketidaknyamanannya. Silakan laporkan issue yang dialami ke email info@vidio.com atau Send Feedback dari aplikasi Vidio dengan judul : Keluhan Apple Review {nama di App Store} serta screenshot atau video kendalanya agar dapat segera kami cek. Bila berkenan, Kakak bisa menambahkan bintangnya setelah kendala teratasi ya :) -IG

No extra options

Before I used to subscribe annually with no problem at all nowadays you’re making it hard for people from outside of your country, I’m sure you’ll start losing customers soon

Response from developer

Hello, If you're having issues in-app we advise to contact our Customer Support at info@vidio.com for assistance with this issue. We also kindly ask to please take a moment to update your review once resolved. Thank you very much for your patience. -EF

To many bugs

I brought premium and the high resolution doesn’t even work. I click on it and My screen is still blurry. My Internet is fast yet, It shows that I’m watching is blurry. What’s the point of premium when it doesn’t even work?? I could have kept my money!! I feel scammed!!! I want a refund NOW!!!

Response from developer

Hi, we apologize for the inconvenience. Please report the issue you are experiencing to email info@vidio.com or send feedback from the video application with the title/desc: Apple Review Complaint {name in the appstore} so that we can check it immediately. Don't forget to attach a screenshot of the problem to help us in checking. If you wish, you can add a star after the problem is resolved :) -IG

Aplks gblk

Dah langganan, masih ada dsuruh langganan lagi ttp gbs ntn. Apliks gblk

Response from developer

Halo Sahabat Vidio, mohon maaf atas ketidaknyamanannya. Silakan laporkan issue yang sedang dialami ke email info@vidio.com atau send feedback dari aplikasi vidio dgn judul/desc: Keluhan Apple Review {nama di appstore} agar dapat segera kami cek. Jangan lupa untuk melampirkan screenshot kendalanya guna membantu kami dalam pengecekan. Bila berkenan, Kakak bisa menambahkan bintangnya setelah kendala teratasi ya :) -IG

The plan is different from the actual one

The plan listed in the in-app purchase cannot actually be subscribed to. It is also not possible to display all plans from the subscription list.

Response from developer

Hello, we apologize for the inconvenience. Please provide further details about the issue via email to info@vidio.com with the subject/description: Apple Review Complaint {name in the App Store}. Don't forget to attach a screenshot of the issue to assist us in the verification process. -EY

Many good movies

Many good movies

Response from developer

Hai Kak, thank you for your positive feedback. Enjoy and happy watching! -MR

Bagus Menarik

Mantap…

Response from developer

Halo Kak Ridho. Terima kasih bintang 5 nya, saksikan terus tayangan favorite hanya di Vidio ya dan semoga Kakak bisa selalu terhibur dengan tayangan yang tersedia. -AA

vidio jelek

jelekkk anyingg dah bayar 300 ka disuruh bayar lgi

Response from developer

Hai Sahabat Vidio, mohon maaf untuk ketidaknyamanan yang dialami. Kamu dapat melaporkan issue yang sedang dihadapi saat ini melalui fitur send feedback https://m.vidio.com/sendfeedback atau email ke tim support kami di info@vidio.com, tim kami akan segera menanganinya. -JJ

Kecewa

Saya betul2 kecewa dengan aplikasi vidio, saya berlangganan paket platinum 1 sejak bulan agustus 2024, dan tidak ada masalah saat menonton film2 series original vidio, tapi karena ada KEBIJAKAN BARU untuk pelanggan yang berada diluar Indonesia TANPA pemberitahuan sebelumnya, yang mengharuskan saya membeli paket khusus pelanggan diluar indonesia, saya tidak masalah asal saya meminta refund untuk paket bulan ini yang sudah saya bayar secara otomatis, terima kasih
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Response from developer

Hai Kak Putri, mohon maaf untuk ketidaknyamanan yang dialami. Kamu dapat melaporkan issue yang sedang dihadapi saat ini melalui fitur send feedback https://m.vidio.com/sendfeedback atau email ke tim support kami di info@vidio.com, tim kami akan segera menanganinya. -JJ

Kecewa

Apakah beda negara beda paket?
Di Indonesia udah pake paket yg setahun
Terus kenapa di Jepang gabisa dipake paket nya buat nonton film yaa

Response from developer

Hai, Sahabat Vidio. Saat ini kami sedang melakukan ekspansi penjualan paket ke luar negeri. Untuk pengecekan, silakan sampaikan Email akun Vidio Kakak ke Email info@vidio.com -EF

Peraturan baru yg KURANG BAGUS bagi yg tinggal di LN

Selalu berlangganan bulanan tetap dari Januari 2022 untuk sekedar menonton Liga1 dari Luar Negeri. Namun peraturan terbaru(September 2024) mengharuskan berlangganan internasional yang biayanya 2x lipat. Hanya sekedar ingin menonton Liga1, yang dimana klub kesukaan seminggu sekalipun belum tentu ada pertandingannya namun harus bayar 2x lipat. Kalau mau, buat paket sendiri hanya untuk Liga1 dsb. Agar biayapun lebih flexible.
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Response from developer

Hai Sahabat Vidio, terkait kendalanya silakan lakukan ''Send Feedback'' atau "Kirim Laporan" melalui aplikasi Vidio atau bisa email kami di info@vidio.com ya guna dibantu solusikan atas kendalanya. Jangan lupa ditambah bintangnya ya :) -IG

Help

Most things are In another language I don’t understand and I can’t put my number it it says it stars with +62 and I can’t change it

Response from developer

Hello, If you're having issues in-app we advise to contact our Customer Support at info@vidio.com for assistance with this issue. We also kindly ask to please take a moment to update your review once resolved. Thank you very much for your patience. -EF

Too many ads

There’s an ad after every 1 minute of the show, even with paid subscriptions. Terrible.