Vigilant Mobile Companion User Reviews

Customer Experience

Positive experience34.5% of reviews
Neutral0.0% of reviews
Negative experience65.5% of reviews

~ Based on 29 written reviews from the US App Store.

Is Vigilant Mobile Companion Safe?

Not enough ratings yet to assess Vigilant Mobile Companion.

Is Vigilant Mobile Companion Legit?

Vigilant Mobile Companion appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Vigilant Mobile Companion is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Literally awful

This app never works and always crashes. There must be zero maintenance being done to this app because it never ever loads properly and the few times you even get to enter a plate search it just crashes before the results return.

Can’t login

I can login to desktop version but not the app. No options on the login page to troubleshoot.

Alert configure

This part of the App does not open. So I’m constantly spammed with alerts I do not need . Is there any way around that ?

Sloooww

The information provided by the application is very helpful. Accessing that information is challenging. It is very slow to connect. If you can’t connect to the information, then the application is useless.

Trash App

This is supposed to be an effective tool and resource. However, this app is worthless. They let you use a pin for a quick login, then force you to login again if you use anything but scan. You constantly have to accept disclaimers you have already previously accepted. No ability to save login information. The tool is not quick or useful and you might as well sit behind a desk and use your computer.
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Multi-plate Scanner Crashes

Since the April update, the app crashes routinely. I have tried it on an iPhone XS and an iPhone SE with the same issue every time.

MC Review

This app is amazing! It makes it where I can check tag numbers through the database with ease! I am also getting alerts through the app of hot plates my hotlist ! The ability to turn my phone into an LPR is a complete game changer for undercover operations! They app is very powerful to me as a law enforcement officer!!
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Great App with Great Reaults

After learning how and when to use this app it’s amazing

Wowsa

So now the app is in two parts. If you want to use it as a handheld / covert scanner you can log in with a PIN vs your whole login-pswd combo. If you want to use the LEARN function you cannot use the PIN but it’s much improved over the last one. Works on an iPad also!

Vastly improved

This app had its glitches early on - it was trying to be too many things. But now that they have dedicated the app to data capture, and separated out the analytics into a mobile friendly website (which can be accessed via the app), it is awesome. The ability to leave my phone’s camera on and capture any plates it sees - even while moving around - is incredible! It is literally like having an LPR system in your pocket. Great job to Vigilant / Motorola!
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Scan Plates & Faces

Easy to use app for quick plate searches and facial rec. out in the field. Adding a hotplate is easy as well. Highly recommend. A+

LEARN works well-so does LPR

Big improvement over the older version. Plate scans are much better with the video camera than the older version. Learn is fast to use-you should enable the PIN logon for the app so you don’t have to enter your password twice.
Hard to believe you can scan a plate with a phone but it’s a brand new world we live in-funding pending of course.
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Love the LPR function.

I use the LPR function almost daily. I really like this feature and the PIN makes it quick to login and get the reader up and running. For the people who don’t like the “full login” to get to the extended features, it’s a requirement for CJIS data. The facial recognition section also works really well. I’ve ID’d people from taking a photo of a CCTV screen at a retail store in minutes.
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App Review

Since this app has been updated it is nothing short of AWESOME! Now being able to scan multiple license plates at once is a game changer! When I get into my vehicle the first this o do is log into it and start scanning tags! Definitely recommend this to anyone wanting to step up their LPR game!

Powerful and under rated

The LPR reader alone is enough for me to give it five stars. I have used it on foot going through parking lots (and other places you can’t fit a cruiser), in my cruiser on a GPS mount, and even on my bike. Very accurate during the day, and reads better than the older SD cameras.
Recovering a stolen car, it is easy to just walk around and scan everything else with the app looking for additional cars instead of running each plate through NCIC.
Additionally, having LEARN on the phone in the app makes it much easier to run queries on the move during investigations when a laptop isn’t appropriate.
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Garbage

This updated version is garbage. Worthless

Terrible update

I love the idea of a PIN for access to the mobile app, but the functions on the mobile app are too limited and requires full log in and a link follow to get full access.

PIN = Good!
New user interface = Terrible

Terrible go back to old functions

This new app is terrible. Please change it back. This new app has slowed down my investigations in field. Change back ASAP

Why.

Why was this app changed and gutted? I went from using this app weekly to nothing. I log in the website on Safari now to gain access to more needed functions. Please bring the old version back.

Broken

Nothing works.