Problem
App needs
Response from developer
Thank you for taking the time to share your valuable feedback with us. We're pleased to hear that you find our app useful, and we appreciate your suggestion regarding adding a distance-based filter for connecting with others. Your input is very important to us, and we're continuously working on improving our app to enhance user experiences. We understand that the ability to filter potential connections based on proximity can be beneficial for many users, as it increases the chances of meaningful real-world interactions. I'm delighted to inform you that we have been considering such a feature, and your suggestion further reinforces its importance. While I can't provide an exact timeline for its implementation, please rest assured that we are actively working on enhancing our app and will take your suggestion into serious consideration for future updates. We truly value your feedback and strive to make our app even better to meet the needs of our users. If you have any more ideas or suggestions in the future, please don't hesitate to share them with us. We're here to listen and make our app as user-friendly as possible. Thank you for being a part of our community, and we look forward to providing you with an improved experience in the near future.
So many subscriptions! Too expensive.
Not free yall was lying
Was not what it said it was
Scam
Agreed
We'd like to assure you that our subscription services, including the unlimited chatting feature, are designed to enhance user experience and are entirely optional. We regret to hear that you've faced issues with message delivery and visibility. This is certainly not the experience we intend for our users.
We are constantly working to improve our app and appreciate your feedback, as it helps us identify areas for improvement. For immediate assistance with your issue, please contact our support team, who will look into this matter promptly.
We are committed to creating a reliable and enjoyable environment for all our users and are grateful for your input as we continue to enhance our app.
Scam
App is trash
This is wack
Terrible
Response from developer
We are sorry to hear about your negative experience with our app and the issues you have encountered regarding the AI profiles and refund request. We understand your frustration, and we apologize for any inconvenience caused. Regarding the AI profiles, we want to clarify that our app does not include AI-generated profiles. Our platform is dedicated to providing a genuine and authentic experience, and all user profiles are created by real individuals. As for the refund request, we apologize if there has been a delay in processing it. Refunds can sometimes take time to process, depending on the payment method and other factors. Rest assured that we take refund requests seriously, and our support team will make every effort to assist you in resolving this matter as quickly as possible. We kindly ask for your patience in this process and assure you that we will do our best to address your refund request promptly. We value your satisfaction as our user, and we appreciate your communication with our official Facebook page. Our support team will continue to assist you in resolving this issue. If you have any additional concerns or questions, please don't hesitate to reach out to our support team directly. We are committed to resolving this matter to your satisfaction. Thank you for your understanding.
Loaded with tons of bot accounts
Response from developer
We sincerely apologize for the unpleasant experience you had with our app. We want to assure you that our app does not support or promote the use of bots or any inappropriate content. The safety and security of our users are of utmost importance to us. We have strict measures in place to detect and remove bots, spam, and any inappropriate behavior from our platform. We take user reports seriously, and our team continuously monitors and takes action against any accounts found to be violating our policies. If you have encountered specific profiles or messages that you believe to be generated by bots or involved in inappropriate behavior, we kindly request you to report them to our support team. Providing any additional details, such as usernames or message contents, will assist our team in promptly investigating the issue and taking appropriate action. We understand your discomfort and apologize for any inconvenience caused. Our goal is to provide a safe and pleasant experience for all our users. Your feedback is valuable to us as we work to enhance our app's security features and ensure a positive environment for our users. If you have any further concerns or questions, please feel free to reach out to our support team. We are here to assist you.
Account
Response from developer
We understand your frustration about the requirement to pay for account activation to continue conversations. We apologize if this has caused inconvenience or dissatisfaction. Please note that while we offer optional paid features, we also provide a free version of our app that allows users to engage in conversations without any payment. The paid features are designed to enhance the overall experience, but they are not mandatory for using the app or continuing conversations. We appreciate your feedback and value your input. Our team continuously evaluates our pricing and offerings to ensure that we provide a fair and satisfactory experience for our users. We will take your concerns into consideration as we make future improvements to our app. If you have any further questions or require any assistance, please do not hesitate to reach out to our support team. We are here to help and address any concerns you may have.
Not free
Response from developer
We understand your frustration and apologize for any misunderstanding or inconvenience you have experienced. Our aim is to provide clarity and transparency regarding our features and subscription options. We would like to clarify that our app is free to download and use, and we do offer unlimited chats for all users. While we do have optional paid features available to enhance the experience, they are not mandatory for using the app. We apologize if you encountered an upgrade screen prematurely during a conversation. This may have been a technical issue, and we would appreciate it if you could provide us with more details so that we can investigate and address the problem promptly. Regarding your concern about false advertising, it is not our intention to mislead or deceive our users. We strive to provide accurate and clear information about our app and its features in our advertisements. We apologize if there was any confusion or if our messaging did not meet your expectations. We appreciate your feedback and take it seriously. Our team is constantly working to improve our app and ensure a positive user experience. If you have any further questions or concerns, please don't hesitate to reach out to us.
Total scam
Response from developer
We are sorry to hear about your negative experience. The app is designed to connect real users, and we have strict policies against fake profiles and AI-generated messages. We investigate and take action against any accounts that violate our policies. If you suspect that you have matched with fake profiles, we encourage you to report them directly through the app. Our team will thoroughly review the reported profiles and take appropriate action. We value our users and strive to create a genuine and enjoyable experience for everyone. Regarding the paywall and constant notifications, we understand your concern. While we do offer premium features and subscriptions for additional benefits, the app can still be used and enjoyed without making any purchases. Our goal is to provide a balanced experience for both free and paying users, and we continuously work on improving the app to meet our users' needs and expectations. If you have any specific instances or evidence of fake profiles or AI-generated messages, please provide us with the details so that we can investigate the matter further and take appropriate action. We appreciate your feedback and will continue to make efforts to ensure the authenticity and quality of our app. Thank you for bringing this to our attention.
Unusable
Shame on you and your company
Response from developer
We apologize for the inconvenience you experienced with the paywall and the difficulties encountered when trying to resolve the issue. We understand your frustration and want to address this matter seriously. Firstly, we want to assure you that your feedback is valuable and we take it into consideration. The situation you described can be caused by a technical issue or bug within the app, and we apologize for any inconvenience it has caused you. We recommend reaching out to our support team directly with specific details about the paywall issue you encountered. This will allow us to investigate and resolve the problem promptly. Additionally, providing any screenshots or error messages you received can help expedite the troubleshooting process. We are committed to providing a positive and enjoyable app experience for all users. Your feedback helps us identify areas that need improvement and allows us to enhance our services accordingly. Thank you for bringing this to our attention, and we apologize for any frustration or inconvenience this has caused. We are here to assist you and work towards a solution.
Awful
Response from developer
We apologize for any confusion or miscommunication regarding the features and pricing of our app. We want to assure you that providing a transparent and user-friendly experience is our top priority. While our app is free to download and use, we do offer optional subscription plans that provide additional features and benefits, such as access to all photos and videos. We strive to make this information clear in our app description and pricing details. However, we understand your frustration if there was any confusion about the need to purchase gems to unlock certain content. We value your feedback and will take it into consideration as we continue to improve our app and make the pricing structure more transparent. If you have any specific concerns about the cost or usage of gems, please reach out to our support team directly. They will be able to assist you and address any questions or issues you may have. We appreciate your understanding and apologize for any inconvenience caused. We constantly strive to enhance our app and provide a positive user experience. Your feedback is valuable to us, and we will utilize it to improve our app's features and communication. If you have any further concerns or questions, please don't hesitate to contact our support team.
The developers of the app are liars and scammers
Response from developer
We understand your frustration with the recurring issues you have encountered on our app. We apologize for any inconvenience caused and any miscommunication regarding the free features of our app. While our app offers both free and optional paid features, we strive to provide a fair and enjoyable experience for all users. We constantly work on improving our app and addressing any reported issues to ensure a smooth user experience. We value our users and their trust, and we assure you that our intention is not to deceive or scam anyone. We are committed to transparency and providing accurate information about the features and pricing of our app. If you have specific concerns or have experienced any difficulties with our app, we encourage you to reach out to our support team. They will be more than happy to assist you and address any issues you may have encountered. Thank you for sharing your feedback with us. Your insights help us enhance our app and provide a better experience for our users.
Trash
Totally Real
Response from developer
We're sorry to hear about your negative experience on our app. We want to assure you that our app does not contain fake profiles or utilize bots to interact with users. We strive to create a genuine and respectful environment for all users. If you believe you have encountered a fake profile or experienced an issue with a user, we encourage you to report it to our support team. They will investigate the matter and take appropriate action to maintain the integrity of our platform. We apologize if you felt disrespected or ignored during your interaction. We value the feedback of our users and will consider your comments as we continuously work to improve our app and provide a better experience for everyone. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to assist you.
