Poor app
Constantly crashing
Rob’s review
Great food at a great price .
Slow
Got there at 6:45 has starters at 7:45 very slow ot impressed not the waitresses fault omg losing interest am not going there anytime soon
Rubbish App
Was recommended to download this app by the hotel I was staying in.
Despite the best efforts of the staff and myself, the app refused to allow me to register. We tried several options to create an account to access a discount code, but all failed. It was as if the app was designed to stop me accessing the discount code 🤔
Despite the best efforts of the staff and myself, the app refused to allow me to register. We tried several options to create an account to access a discount code, but all failed. It was as if the app was designed to stop me accessing the discount code 🤔
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Holly
Second time we’ve been served by holly, she’s great food and service are a pleasure.
Great App
One of the best app’s for looking after their customers. A little treat really helps. Staff are amazing and very friendly.
Brilliant service
Always great service and lovely food
Love it
Always great service and good customer care . The food is always excellent and good quality;)
Poor food
Pizza cold and hard burger over cooked and hard and chewy poor.
Delicious Food
Gorgeous food served by a very lovely young lady called Morgan, polite, helpful and a credit to your business. Her customer care was 💯% Thank you for a very nice service ☺️
Losing the will to go back
We have visited Melville inn Dalkeith three (3) times recently.
1. Great service from American waitress and good food.
2. Visited with friends and waited over 40 minutes for drinks and then more time for food. Barperson complained he was too busy serving other tables outside!
3. Tonight waited over 30 minutes for a salad to arrive. When it did arrive it was the wrong meal. Taken away for correct order , which, when it arrived the chicken was dry as a stick and not enjoyable.
3. Paid bill tonight and found that I had been charged for the wrong meal as well as the overcooked chicken salad. Got a refund eventually but don’t think we will be back.
1. Great service from American waitress and good food.
2. Visited with friends and waited over 40 minutes for drinks and then more time for food. Barperson complained he was too busy serving other tables outside!
3. Tonight waited over 30 minutes for a salad to arrive. When it did arrive it was the wrong meal. Taken away for correct order , which, when it arrived the chicken was dry as a stick and not enjoyable.
3. Paid bill tonight and found that I had been charged for the wrong meal as well as the overcooked chicken salad. Got a refund eventually but don’t think we will be back.
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Use of complimentary drink
Collette was really kind and helpful with me using my complimentary drink voucher. Thanks Collette x
Food
We have been coming to your pubs for a few years now and what we have notice your food standard has gone down and your prices have gone up 🥲
Codes don’t work
I downloaded this app and have now tried to use it on 2 occasions. I the first the main code worked but the money off codes didn’t. On the second neither the main code or money off codes worked. Annoyed. Puts me off the brand entirely as I feel the app is just a vehicle to get my personal details.
Vicky
Absolutely lovely Sunday lunch today at the Green man great good and service by sheiler
The cuckoo
Great for bingo and music
Lovely Lunch
James and Team.always look after us so well, Great food, beautifully prepared and served. Atmosphere fantastic, lovely surroundings by the river. Can’t beat it
Thx
Great
Great meal and service
Fantastic food and service our waiter Summer was great and made our evening with humour and laughter. Food was delicious and will definitely book again.
Great meal
Lovely food, great service from Ella and nice atmosphere