Virgin Bet User Reviews

Customer Experience

Positive experience21.2% of reviews
Neutral4.7% of reviews
Negative experience74.1% of reviews

~ Based on 85 written reviews from the US App Store.

Is Virgin Bet Safe?

Virgin Bet: Sports & Casino appears safe based on user ratings. AppsHunter Safety Score for Virgin Bet is 94/100.

This assessment is based on 17,998 user ratings, with an App Store average of 4.7/5.

Is Virgin Bet Legit?

Virgin Bet: Sports & Casino appears to be a legitimate app. AppsHunter Legitimacy Score for Virgin Bet is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

People that own casinos need hanging

Because they are hanging

Useless

They gave me £20free bets, so I put the £20 on a football bet and within an hour they closed my account WTF!! I asked customer service what the crack was and they couldn’t give me a reason why and my account was permanently closed 😂 Jokers. Bet365 is easily the best. Stay away from these, they will pull your pants down!
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I don’t know how people can say this is a good site

I had this for over 2 years and its by far the worst for payouts on slots.and the worst odds on sports. People sign up for site t get free bets spins etc ok I agree. But this site is all take. And after spending over 1 hour asking customers service why the slots were crashing I was told it must be my device or internet but the next day I was given £5 I lost over£100 on slot as a good will gesture as the site was disrupted what a joke and the customer service people are scum the site is absolute rubbish
STAY AWAY FROM THIS UTTER SCAM OF A SITE THERE IS BETTER ONE OUT THAT THAT IS FAIRER AND ITS SISTER SITE LIVE SCORE BET IS NOT BETTER
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Terrible

Iv used this app for months and have gave a lot of money to this site never to see a real return iv spinned for hours I wouldn’t use this site

I don’t know how people can say this is a good site

I had this for over 2 years and its by far the worst for payouts on slots.and the worst odds on sports. People sign up for site t get free bets spins etc ok I agree. But this site is all take. And after spending over 1 hour asking customers service why the slots were crashing I was told it must be my device or internet but the next day I was given £5 I speak over£100 on slot as a good will gesture as the site was disrupted what a joke and the customer service people are scum the site is absolute rubbish
STAY AWAY FROM THIS UTTER SCAM OF A SITE THERE IS BETTER ONE OUT THAT THAT IS FAIRER AND ITS SISTER SITE LIVE SCORE BET IS NOT BETTER
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Very disappointed.

Genuinely can’t believe I’m writing this because this app used to be great but over the last few months it’s gone downhill. Over 1300 spins played today alone and only seen 5 bonuses totalling not even £20. Settling bets seems to take hours pretty much every time and cash out is slow to load and the amount always seems to be very low (much lower than other apps for the same Bet) overall pretty disappointing what they’ve done with this app recently especially as I’ve had an account for years and deposit a decent amount per month. Think this will be the last time I use virgin bet. Updated: put another £50 on and still struggled for a scatter and when it finally gave one I got less than £4 back. Definitely won’t be using again and would NOT recommend to anyone.
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Response from developer

Hey there, thanks for taking the time to leave us a review.   You'll be glad to hear all of our slots are regulated and tested for fairness and all operate using a random number generator. Additionally, all of our slots will have a return to player value which will be visible within the game info. You can read more about this in our handy FAQ here: https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-fairness You can also find more about the range of promotions we offer here: https://www.virginbet.com/promotions If you'd like further information on how these work, you can reach our friendly support team 24/7 via live chat or emailing support@virginbet.com - Team Virgin Bet

Why have you disabled me

I think the site is brilliant but don’t understand why you have disabled me? I would be grateful if you could reactivate my account so I can carry on enjoying playing

DO NOT DOWNLOAD THIS!!

The app is faulty, money is withdrawn but not credited, the customer service is AWEFUL!! If you’re a fan of having you pants pulled down then this is the app for you…… there’s a plethora of gambling apps that are FARRRRR superior to this. Don’t say I didn’t warn you…..

Khan

Hi

Munibstar

Be aware of this app . Probably the worst app out there they can lose your account freeze your deposit and make you wait hours on call . I would suggest to go to any other app but this virgin bet even if my review save one person from these guys i am successful. They closed my account without reason .
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Scammers

They will decline your win. Only use this platform for get free bets after that just uninstall, they’re total scammers

Khan

Hi everyone you can play this app gaming don’t play after you or cry I lost more than £500 spinning does big scam after you cry like me they not give any winning I report it for three account please you report this app is very big scam

Awful

Placed a bet which was accepted, only minutes later my funds returned to account and no sign of the bet at all. Customer services simply said there must have been a technical issue as they can’t see the bet. Also my withdrawal is still pending from 8 hours ago. Most bookies pay you within an hour so if you want fast withdrawals definitely avoid
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Please don’t play any spinning game is all scam. I spend more 1000 spin no winning

This is all scam game don’t play trust me after you cry goonies bannnan games

Pathetic

Virgin Bet send invites to promotions, you accept their promotions, they then restrict you from taking part in their promotions. I won’t use them again. Pathetic.

Withdrawal

Takes some time to get into ur bank I’m still waiting it’s 10pm and I cashed out at 6pm

Scammers

I won on the app so I cashed out 24 hours later no money received, then I get told I need to verify myself so I send my driving license and photo of myself then they shut my account down

Pretty disappointing now compared to how it used to be

Been using virgin bet for years now it used to be very good for slots however recently things have changed. Seems almost improbable to win literally anything. For example I’ve just sat there for 2 hours playing big bass over 500 spins and literally 3 bonuses that were combined less than £10. Over 2k down on this app and it seems to just be getting worse. Don’t think I’ll be depositing again definitely not for a very long time.
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Football betting

I bet on over 26.5 shots just to find out at half time that it only counts shots if the ball does not get blocked what a disgrace I also didn’t get payed out for multiple bets that I had won with proof as well

Great

Great app with nice odds and rewards