Virgin Mobile KSA User Reviews

Virgin Mobile KSA
Virgin Mobile KSA
Virgin Mobile Saudi Consortium LLC

What users say

Top reviews

لايمكن شرا شريحة isim ولا يمكن حذف شريحه باسمك كل شي لازم تروح الفرع

لايمكن شرا شريحة isim ولا يمكن حذف شريحه باسمك كل شي لازم تروح الفرع

Laggy App

The app needs more improvements as there is too much lag and offers not updated.

Response from developer

Dear Loay, Thanks very much for your feedback. We are sorry to hear about your inconvenience. To serve you better, we request you to please contact us via our member care number 0570001789 and we will be happy to assist you. Best regards, Virgin Mobile Team

ترقية باقة السويتش

التطبيق فيه مشكلة عند مرحلة الدفع في الترقية لا بيقول نجحت ولا فشلت بيفضل يحمل الي مالا نهاية وخدمة العملاء مش عارفه تحل الموضوع 😡🙃

dm

هذا تطبيق نصب واحتيال اتمنى حذفة من المتجر وحماية المستخدمين

السعودية

‏تطبيق فيرجن موبايلي في مشكلة إذا جيت تفتح التطبيق يطلعك بره أتمنى يكون في تحديث جديد حل المشكلة هذي

Opens once only

The App opens once only then fails. There’s obviously a new update required to fix with the latest IOS.

البرنامج جدا سيء

اتحاول تغير الباقة ولا يعمل. اتحاول تعمل شريحة إلكترونية ولا تعمل ودائما معلق. البرنامج جدا سيء ويحتاج تحديث

Great

It a great 1 but you pig out my Sar 50 bonus.

Response from developer

Dear Joelvoel, thank you for your support.

Very bad

Very bad

The best

The best betwork i used in saudi

Not working

App is not working I cannot top up my phone

Simple

Veru simple thing, I can not change my plan….

Response from developer

Dear Customer, Thanks very much for your feedback. We are sorry to hear about your inconvenience. To serve you better, we request you to please contact us via our member care number 0570001789 and we will be happy to assist you. Best regards, Virgin Mobile Team

جدة

سئ جدا التطبيق

Uygulamayı düzeltin

Mekke’ye umre için gelmiştim 38 gün kaldığım için uygulama üzerinden paket yenilemek istiyordum suud numarasını (aldığım numara) uygulama kabul etmiyor çekim ve hız iyi ama uygulama rezalet

Ok

Good👍🏻✅

رائع

سهل ورائع ومفيد

Frustrating

For the past week, the app has not been letting me renew my plan. I tried reinstalling and still no use. It is up to day, yet every time I click on “choose plan” it doesn’t do anything it just freezes. I have been suffering without data just because of this laggy app. I hope you could fix this issue as soon as possible.
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Response from developer

Dear customer, we apologize for the inconvenience. Please contact us at: appreviews@virginmobile.sa , and provide us with more details about your issue.

تجربتي مع فيرجن غير مرضية

للاسف فعلا خدمات غير مرضيه في فيرجن وتطبيق لايعمل بصوره جيده ولم اجد مهنيه في التعامل ..

Worst app ever

It never worked for me. Always giving some sort of errors at one step or another.

Horrible and Confusing App

This app is super confusing and you can’t even get stuff done! It’s very hard to navigate and most of the times, data packages subscription don’t even work! Comparing to other mobile services apps such as STC, Mobily etc. Virgin has to be the worst. They don’t even have any offices in Riyadh for customer service.
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