It works
It just works
MMeToo24Me
Can’t view all transactions on Visa Card
We recently got a Virgin Money Visa card and I can’t believe that we can only view the pending transactions and it’s the same using the website. How are we to know exactly what has been debited to the Visa card if we can’t see ALL the transactions until we receive the statement? Yes there’s a message saying you’re aware of it for some customers, but that has been there for the past 3 weeks. It really is not good enough. Surely if you’re in the banking game you’d have the app down pat. Not happy. Too bad if a scammer debits the card, we won’t know until the statement arrives so be prepared for reimbursements.
Show more
AAnnette1234#
So many bugs
Honestly I can’t believe no matter how many updates, just how unfunctional this app can be at times.
ALAus Listen
Can’t even see transaction history
If you want customers to solely rely on the app for banking, make it usable. Not being able to see any transaction history means you’re not providing basic features for the customers.
GGiingerbreadman
The worst banking app I’ve ever used
A bare bones app made even worse in the past few days, because I can’t even view my transactions without the app crashing. Given Virgin Money have not investigated a fraudulent application on my account for an entire month now, being able to see my transactions is critical. I’ve had to make a formal complaint to AFCA, because I am out of options. Decide what you want for your financial security.
Show more
JJoshieric
