Virtual Families Our New Home User Reviews

Customer Experience

Positive experience34.0% of reviews
Neutral26.9% of reviews
Negative experience39.2% of reviews

~ Based on 309 written reviews from the US App Store.

What users say

Is Virtual Families Our New Home Safe?

Virtual Families Our New Home appears safe based on user ratings. AppsHunter Safety Score for Virtual Families Our New Home is 90/100.

This assessment is based on 2,433 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.6% of ratings point to a safe experience
7.2% of ratings suggest some concerns
7.2% of ratings point to a risky experience

~ Based on 2,433 App Store ratings for Virtual Families Our New Home.

Is Virtual Families Our New Home Legit?

Virtual Families Our New Home appears to be a legitimate app. AppsHunter Legitimacy Score for Virtual Families Our New Home is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

glitch

i can’t access the inventory . i tried deleting and reinstalling the app so i can’t even play the game :(

식량

너무 재밌습니다! 근데 식량은 어디서 구매하나요!?

Do not waste your time. Seriously.

Before you read further, this game is a waste of time. This is ONLY, ONLY a short term game. Don’t spend a single PENNY on this game. DO NOT, no matter how “affordable” it sounds, you won’t get anything.
Ive given this many tries after playing religiously all of the other games they have produced. For a game that tried to emphasize on “generations” they do a TERRIBLE, TERRIBLE, TERRIBLE job. Families trees disappear completely after a generation, and your 50 year old virtual family member will still appear as a baby 1 generation later. They don’t offer refunds, and they are a SCAM!!!! Scam scam SCAM. No update to user interface once any kid is born, so you can’t go back and reflect on all your hard work and story building, because by the time the “natural” times passed, they are still a simple baby image, and they will get erased as soon as you make progress. this game is the worst is this entire lineup they have. Lazy developers. Don’t give them anymore money until they bother to fix it because they are LAZY!!!! Don’t release a game until it’s ready for your “customers” to enjoy. It’s disgusting.
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Response from developer

Hi there! We're sorry to hear about your experience with the game on your device. Please contact our Customer Support Team by tapping the 'Contact Support' button in the Settings menu or email support@ldw.zendesk.com and provide them with details about your issue - they'll be happy to discuss this with you!

Confused on how to buy food

Love the game so far but I have no idea how to purchase food for the family can anyone help me out?

It’s alright

Nothing compared to virtual families 2

Not saving my progress

Lately the game has not been saving my progress. For example when my son got married it didn’t save and then when I renovated the home and added rooms it didn’t save either. It’s been frustrating having to do it all over again. Please fix this as soon as possible. It would be greatly appreciated. Thank you so much :)
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Needs more

This game is nice overall, however gameplay can feel pretty limiting. Devs, please add more stuff like pets and activities for peeps to do

Glitch

You can’t even begin to do the beginning tutorial because the game just glitches non stop. It tells you what to do you go clicking and then everything stops working. Have to restart the whole game to make it work

Have to keep closing and opening game

I open the game and play, have to close out and open again because it keeps freezing in a way. The characters still do their thing but I can’t close out of anything, click on anything nor be able to move my characters. I want to play it but I’m not gonna keep closing and opening over and over again just to play it 🤷‍♀️
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Having children

It should be easier for o have children on the game.

Where’s the good and medicine?????

No food or medicine ???

I wanted to like it

Guys, i get it, we need to earn money But you have turned virtual families into a cash grabbing money hungry AI slop-esque game. This was one of the best games ever, especially during covid. It was soothing, the music was wonderful, the textures on the grass wonderful, the sunlight peeking through after rain? EXQUISISTE.
This new version is so flat, sooo soo flat, there is no charm, nothing that makes me feel like going through with the game. You reduced the hourly wage to 2 coins per hour??? Who does that?? You push for us to watch adds to get extra coins, honestly, this downfall was not expected.
If you did want micro transactions in the games, you could have introduced packs like paranormal jobs, pay to join community, new type of house styles like gothic, beach or barbie, cute outfits, maybe open new locations like the beach or park or cafes. I’m sorry, you people are ruining your own treasure. Please go back to your original style and introduce packs that i am 1000% sure long time fans would be willing to buy.

You were part of my childhood, please don’t ruin this for all of us.
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Response from developer

Hi there! We're sorry to hear about your experience with the game on your device. Please contact our Customer Support Team by tapping the 'Contact Support' button in the Settings menu or email support@ldw.zendesk.com and provide them with details about your issue - they'll be happy to discuss this with you!

Short life span

Love the concept but I can’t even pass the first level without my person dying. Or if I log out for more then 5 mins my player dies help

AI IMAGES RUIN THE GAME

I have played LDW games for ten years, and of course I enjoyed them. The art illustrations from previous games added so much to their charm, especially for virtual families. This game, however, feels soulless and lazy in comparison. There are some exciting new elements, but they are entirely overshadowed by the ugly AI illustration shown on the app icon and within the game. PLEASE consider hiring actual artists like you have in your earlier games, or at least remove the artificially generated images. They really take away from the player’s enjoyment and discourage use. Using AI images is like a slap in the face for all fans/players by the way!
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Repairs and outages. Progress completely wiped out

The fact that when something is broken you’re not allowed to edit your home it’s disgusting. You’re stuck behind a paywall.
You are stuck with three options, buy a maintenance man, pay £2 for a weekly subscription or fix it yourself for an ever changing success rate.
I have been unable to play my game properly for 3 days because I cannot fix a fly infestation. You won’t get me to buy anything I’ll just stop playing because there are more enjoyable games out there, like solitaire and sodoku who don’t lock things behind paywalls.


From April I logged into the app to find all of my data deleted. When I contacted them they told me there is nothing they could do. I maxed out the game.
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Response from developer

Hi there! We're sorry to hear about your experience with the game on your device. Please contact our Customer Support Team by tapping the 'Contact Support' button in the Settings menu or email support@ldw.zendesk.com and provide them with details about your issue - they'll be happy to discuss this with you!

Everything is expensive

I really wanted to love this game but I hate that everything is so expensive. I’ll save and save until I have $1500 and then suddenly I have an ant problem and it costs $1200 to fix. And I’m back at square one. I like the old one better when calling an exterminator doesn’t cost more than $1000

Response from developer

Major malfunctions, such as leaks, electricity outages, etc., will require the help of a professional repair technician (this includes hauntings and infestations). You'll receive a pop-up when interacting with an outage, which will allow you to hire the appropriate repair person for the job! You can access tutorials at any time by tapping the "Tutorials" button in the Settings menu!

Fun

This is actually my first review ever and I had to let all the vv fans know this is truly an awesome game. Just started playing and I can already tell this is gonna be just like 2012 lol when I first started playing.

Great game

So relaxing and interesting

Doesn’t save progress

No matter what I do this game doesn’t save my progress and it’s all glitchy whenever someone is doing something like showering, using the toilet and cuddling. Those along with the game not saving my progress at all is so annoying that I’m uninstalling this app. I worked so hard on designing the rooms for it to reset back to how it was before every time I try to redo the rooms.
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Only one problem

This game is great except I just have a suggestion. I think we need to have a way to customize the babies when they come out of the crib because sometimes I don’t like the way the characters look please consider my problem. and I don’t like their names like cookie and paprika. OK cookies not that bad but really paprika.
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