Worst app ever
Response from developer
We're sorry it didn't connect properly for you. That shouldn't happen, and we'd really like to help figure out what went wrong. Please reach out to us at support@sunnysidesoft.com so we can look into it together.
didn't work at all
Response from developer
We're sorry for the frustrating experience. It sounds like something went wrong during pairing, and we'd really like to figure out what happened on your setup. Could you email us at support@sunnysidesoft.com with your device model and computer OS? We'll investigate and help you get it working.
Not a good product
Response from developer
Sorry it didn't connect for you. Please email us at support@sunnysidesoft.com with your device model and which computer (Mac or Windows) you are trying to connect, so we can look into it.
I was able to connect once
Response from developer
Sorry for the inconvenience. If you're connecting in an iOS <=> Windows environment, please check the guidelines below. ---- Due to a Windows Bluetooth limitation, you may find that after successfully pairing your iPhone or iPad, the connection no longer works the next time you launch the app. Workaround — re-pair before reconnecting: 1. Open Bluetooth settings on your PC 2. Find and remove the paired device (it may appear as VT-HID or your iOS device name) 3. Pair again by selecting the device named VT-HID 4. Return to the app and connect again 5. If the old pairing still appears on your iOS device, remove it there as well and start the pairing process from scratch. We apologize for this inconvenience. This is a known limitation of how Windows handles Bluetooth HID devices, and we are working to improve it in a future update. If you think it's a different issue, please send an email to support@sunnysidesoft.com and we'll investigate the connection problem and help you out.
Connect only one time,
Response from developer
Sorry for the inconvenience. If you're connecting in an iOS <=> Windows environment, please check the guidelines below. ---- Due to a Windows Bluetooth limitation, you may find that after successfully pairing your iPhone or iPad, the connection no longer works the next time you launch the app. Workaround — re-pair before reconnecting: 1. Open Bluetooth settings on your PC 2. Find and remove the paired device (it may appear as VT-HID or your iOS device name) 3. Pair again by selecting the device named VT-HID 4. Return to the app and connect again 5. If the old pairing still appears on your iOS device, remove it there as well and start the pairing process from scratch. We apologize for this inconvenience. This is a known limitation of how Windows handles Bluetooth HID devices, and we are working to improve it in a future update. If you think it's a different issue, please send an email to support@sunnysidesoft.com and we'll investigate the connection problem and help you out.
