Awful!
Response from developer
We're sorry you are having issues with VirtuCamera. That's definitely not the experience we want you to have. Please email us at contact@virtucamera.com with the details listed in the "Contacting us" section of the FAQ – https://virtucamera.com/faq, and we'll look into it. Once it's working, we'd really appreciate if you'd consider updating your review.
Great update!
In v2, how can I use the custom scripts feature?
Response from developer
Thanks for the 5 stars!! Please for your question, contact us at contact@virtucamera.com, and we will be glad to help you.
Not Worth It
Response from developer
Hi, thanks for the feedback — we're sorry you ran into trouble. We did follow up on your support email right away and asked for a few extra details (from our FAQ's "Contacting us" section) so we could pinpoint the cause on your specific setup, but we haven't heard back from you yet. We wish we'd had the chance to resolve this with you before the review, since we were ready and waiting to help. We'd still love to get this fixed — please reply to our email whenever you get a chance and we'll take it from there.
fantastic
Can’t even open the app anymore
Response from developer
Hi, We are glad to inform you that the issue has been fully resolved and the fix is now ready to download from the App Store. If you have a moment, we would be very grateful if you could update your review to reflect this fix. Thank you for helping us improve!
It doesn’t work
Response from developer
We are sorry for your problem. This was because you downloaded the plugin version of the Pro app which was not released at the time. I am sure you were able to fix it when it was available few time afterwards. If you have a moment, we would be very grateful if you could update your review to reflect this fix. Thank you for helping us improve!
Awesome
Won’t show up in blender
Response from developer
We’re sorry you experienced this error. However, App Store reviews are not the appropriate channel for reporting or troubleshooting technical problems. Before leaving a negative review, please read our FAQ and troubleshooting guides at https://virtucamera.com/faq/. If the issue is not resolved or covered there, you may contact us at contact@virtucamera.com with the relevant technical information. We would have appreciated the opportunity to assist before the review was posted. Once the issue is resolved, please consider updating your review.
Awesome app
Joystick
Response from developer
Thanks Tyler for your 5 star review!! The joysticks feature have been released now with the new Pro Version subscription!
Awesome!!
Honestly not the same as the old app
Response from developer
Hi, thanks for your feedback, and we’re sorry to hear you had a frustrating experience. Just as in v1 you can reconnect using the bookmark to avoid having to scan the QR again. Regarding movement tracking, it's supported as well, but probably need to adjust the scene scale in Settings (or with the scale slider) to match your Blender scene, same as in v1. As for the lag, that can sometimes happen with very heavy scenes, but we haven’t seen it reported as a common issue. If you’d like, feel free to contact us at contact@virtucamera.com with your device and scene details, and we’ll be happy to help. We would appreciate the opportunity to help before a negative review is posted. Once the issue has been addressed, please consider updating your review.
Fantastic for C4D
The feed appears laggy at first due to the way C4D handles things. But once you play your timeline its smooth as butter.
I had a few issues and the developer responded within an hour with a fix.
The Perfect Camera Animation Tool
Works in blender on Mac, windows still broken
The windows blender plugin is currently not working in 5.1 (or even earlier versions), but I’m sure they will be resolved soon. For now I’ve tested the app on a Mac and it works just fine after granting permissions for screen recording and device discovery.
I hope in time they add the ability to assign custom buttons on the phone interface that talk to the plugin, enabling execution of custom python scripts. Once the windows plugin for blender is fixed I’m definitely going to bump my review to 5 stars.
Response from developer
Thank you so much for the kind words and thoughtful feedback — we’re really glad you’re enjoying VirtuCamera 2. Regarding the Windows issue, we’d love to help troubleshoot it with you directly. We’ve also had many users working successfully with Blender 5.1 on Windows, so hopefully this is something we can help resolve quickly on your setup. If you could email us at contact@virtucamera.com, our team will be happy to take a closer look. We would appreciate the opportunity to help and once the issue has been addressed, please consider updating your review.
Nice … but
Response from developer
Thank you for the thoughtful feedback. Regarding the Windows issue, we’d love to help troubleshoot it with you directly. Is the first time we heard is working in their iPhone but not in iPad (probably a permission issue?). Have you had a look in our great FAQ in the website? Most plugin loading problems can be avoided by following the instructions carefully. Even though, if you could email us at contact@virtucamera.com, our team will be happy to take a closer look. We’ve also had many users working successfully with Blender 5.1 on Windows with no issue at all, so hopefully this is something we can help resolve quickly on your setup. We would appreciate the opportunity to help before a negative review is posted. Once the issue has been addressed, please consider updating your review.
