Keep getting logged out
Great App
Still keeps logging out
Frustrating
But it keeps logging me out. I’ve been logged out 4 times in the last two days. And each time I get logged out I have to download all my books again and find where I’m up to. And redo my settings. This has to be fixed for the app to be useable.
Response from developer
Thank you for reporting this and we are sorry that your experience using VA Connect is poor. We have had a similar report and are investigating the cause to remedy this for you and other users. In the meantime, please also check the strength of your network connection as low bandwidth can cause books to take an extraordinary time to download and eventually the app will shut itself off. For further assistance, please call the Vision Australia library on 1300 654 656, or email library@visionaustralia.org
Hard to use when blind
I need the app fixed so I can be more independent and enjoy my taking books more often…….
Response from developer
Thank you for reporting this and we are sorry that your experience using VA Connect is poor. We have had a similar report and are investigating the cause to remedy this for you and other users. Please also check the strength of your network connection as low bandwidth can cause books to take an extraordinary time to download and eventually shut itself off. For further assistance, please call the Vision Australia library on 1300 654 656, or email library@visionaustralia.org







