Increasing number of bugs
This used to work quite well, but over the last few months there are SO many bugs. Books that get an error message and won’t play at all (including recently released books, not just old ones).Books that open at a random chapter and will only play that. I had one book that started playing at chapter 3 and then wouldn’t play anymore after chapter 5! Just so annoying. Also, most books stop playing at the end of the chapter and I need to press play to keep going again. I think around 30% of books are impacted in some way by bugs - extremely frustrating.
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Eemma33
Keep getting logged out
It is so frustrating. I keep getting logged out of the app almost daily at the moment. Sometimes it keeps my place and setting and sometimes I have to reload everything and find where I am in the book. The book is always downloaded previously when this happens.
JJenD2717
Great App
Can you please add a music section so I can listen to Wu-Tang? And NWA. I’m a big fan of swear words and explicit content and 90s hip-hop so can you please allow more explicit content on the platform? Also, can you please remove the 20 book limit for the bookshelf? I don’t see why it’s there otherwise I think it’s a great app thank you. Have a nice day.
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R Rob
Still keeps logging out
After years of complaints, this essential and generally good app still keeps logging me out almost daily and now due to my worsened vision and control, I have to ask my partner to help me. Please fix??
AAnnawozzie
Frustrating
This should be a good app. It’s well designed and easy to use and has all the features I’ve come to expect in an audiobook app.
But it keeps logging me out. I’ve been logged out 4 times in the last two days. And each time I get logged out I have to download all my books again and find where I’m up to. And redo my settings. This has to be fixed for the app to be useable.
But it keeps logging me out. I’ve been logged out 4 times in the last two days. And each time I get logged out I have to download all my books again and find where I’m up to. And redo my settings. This has to be fixed for the app to be useable.
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RWRuby Who
Response from developer
Thank you for reporting this and we are sorry that your experience using VA Connect is poor. We have had a similar report and are investigating the cause to remedy this for you and other users. In the meantime, please also check the strength of your network connection as low bandwidth can cause books to take an extraordinary time to download and eventually the app will shut itself off. For further assistance, please call the Vision Australia library on 1300 654 656, or email library@visionaustralia.org
