It doesn’t play videos at all
Response from developer
This issue has been resolved in the latest update. Please allow up to 24 hours for it to appear on the app store as available to update. We are disappointed to hear that you faced trouble using VisionTube. If experience additional issues, please do not hesitate to contact support by emailing support@mcrich23.com
Sign out
Response from developer
We are so sorry you are experiencing this. Can you please email us at support@mcrich23.com? That way we can try to find the cause of this bug together and make VisionTube actually worthy of your money.
Keep losing the sign in
Response from developer
Thank you for your feedback! We apologize for the inconvenience. We're actively working on a fix to improve the sign-in process. Your patience and understanding are appreciated. If you have any more concerns, feel free to reach out.
Doesn’t work properly
Response from developer
Thank you for your review. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing. Can you please reach out to us at support@mcrich23.com?
Very annoying weakness
Response from developer
Thank you for your review. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com?
Needs Retro Youtube/Brand Account Support
Response from developer
Thank you for your review. We are working to find a fix for this and hope to release an update soon.
Can’t watch offline videos when offline
Also a resolution option is a must
Response from developer
Thank you for your review. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com?
Great but what about video quality option?
Response from developer
Hi delt31, We dynamically manage the video quality to provide the best viewing experience possible. We will consider adding this option in the future.
Love this app
Response from developer
Thank you firerock313, Since your initial review, we have released version 1.1 and have added a watch next feature. We hope you like it.
Presents same videos over and over again
specific to your request, the same videos are repeated over and over in the scrolling list of videos.
Response from developer
Thank you for your review Nutcracker13. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com?
Download button broken - VR Videos
Response from developer
Thank you for your review Griffisu. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com?
Affordable, ad-free, but needs additional functions
There are a few bugs that make the experience a bit finicky. When exiting a video I have to go back to the main screen vs remaining in my playlist. I would also love to see video speed control or subtitles etc. But for a day 1 app, ad free is a huge win!
Response from developer
Thank you for your review zaneliu. We are working to create an incredible update for the near future. We would love to understand what bugs you are experiencing, can you please reach out to us at support@mcrich23.com?
Buttons floating over the video window don’t go away, they’re distracting
Response from developer
Thank you for your review 3nanes. We would love to understand what could be a better alternative for button layouts. Can you please reach out to us at feedback@mcrich23.com?
Takes advantage of 3d space and has comments
Response from developer
Thank you for your review Lumanaire. We would love to understand this bug you are experiencing, can you please reach out to us at support@mcrich23.com?
