VisitandMedCare Virtual Care

Your surgery may take hours. Our care lasts a year. VisitandMedCare Virtual Care accompanies international patients through cosmetic and plastic surgery in Türkiye — from the first question, through the hospital stay, to a full year of recovery follow-up. WHAT YOU GET • A day-by-day recovery journey built around your specific procedure • Vera, your Virtual Care nurse, available 24/7 for questions about pain, swelling, garments, wounds, sleeping and travel • "Is This Normal?" — describe a symptom and get a clear green / amber / red answer • Answers written by your surgical team, referencing ASPS, NHS, BAAPS, ISAPS and NICE guidance • Your health card, medication schedule and recovery photo timeline in one place • Travel: packing list, Istanbul arrival plan and insider local guidance • Direct contact with your coordinator, nurse and surgeon BUILT FOR SAFETY Vera never diagnoses and never changes your medication. Anything that needs a clinical decision — fitness to fly, medication timing, an urgent symptom — is routed to a real member of your medical team, immediately. Urgent symptoms are escalated, not chatted about. NINE LANGUAGES English, Türkçe, Español, Português, Italiano, Română, Deutsch, Français and العربية, with full right-to-left support. YOUR DATA Your health information is visible only to you and your care team. We never sell it, never use it for advertising and never track you across other apps. You can download everything we store, or delete your account and all of it, at any time from inside the app. This app provides education and care coordination. It does not provide medical diagnosis or treatment — your clinicians always make those decisions. In an emergency, call your local emergency number.