Not working
History features
Slow in loading the content and also I was expecting an update for history for what I have already watched. To the developer(s) kindly please check on
Response from developer
Hello Msgaitho, We highly appreciate and value your feedback as it helps us improve our services. If you are still experiencing issues with the app, please reach us at help@viusasa.com, WhatsApp/Text +254717820820, or call +254709767000. ^PK
Viusasa sign in
Response from developer
Hello Astar, we sincerely apologise for the delayed response and the unsatisfactory experience you had. Since then, we’ve made several improvements and updates to the Viusasa app. We’d appreciate it if you could try the latest version and share any issues with us via WhatsApp on +254 717 820 820 or call +254 709 767 000. ^NM
Issues
Response from developer
Hello Beezy. Apology for the delayed response. Kindly share the phone number with which you created an account for further assistance. You may also contact us through 254709767000 or via WhatsApp 254717820820. ^JK
OTP
No code sent
Response from developer
Hello, Mr. MMA, we sincerely apologise for the delayed response and the unsatisfactory experience you had. Since then, we’ve made several improvements and updates to the Viusasa app. We’d appreciate it if you could try the latest version and share any issues with us via WhatsApp on +254 717 820 820 or call +254 709 767 000. ^NM
No code was sent to verify
Response from developer
Hello Peptobda. Apology for the delayed response. Kindly share the phone number you used to create your account so we can assist further. You may also contact us through 254709767000 or via WhatsApp 254717820820. ^JK
Cannot even receive the code to register my account!!
Response from developer
Hello cossey20, We sincerely apologize for the delayed response. If you are still experiencing challenges accessing the app, kindly contact us at +254709767000 or via SMS/WhatsApp at +254717820820, and we will be glad to assist you. ^BK
