vivaCRM HelpDesk
Для поддержки ваших клиентов
About
Manage customer interactions and tasks on the go with this business automation tool. Receive instant notifications for new requests and messages, track conversations, and communicate with colleagues privately. Assign statuses to conversations to streamline your workflow.
What's New in vivaCRM HelpDesk
2.0
May 23, 2026
Мы обновили скорость приложения, добавили поддержку тэгов, добавили возможность генерировать ответы на основе базы знаний с помощью нейронки. Ну и наконец-то поддержали тёмную тему!
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FAQ
What is vivaCRM HelpDesk used for?
vivaCRM HelpDesk is used by businesses on the vivaCRM platform to manage customer support requests, communicate with clients on the go, and collaborate with team members through private notes. It helps streamline customer service and task management.
Who can use vivaCRM HelpDesk?
This application is exclusively for businesses that utilize the vivaCRM business automation platform. It is designed to extend the functionality of the vivaCRM system to mobile devices.
Does vivaCRM HelpDesk have ads?
No, vivaCRM HelpDesk does not contain advertisements. The app is free to use and does not display any ads to its users.
What devices support vivaCRM HelpDesk?
vivaCRM HelpDesk is available for iOS devices, specifically iPhones and iPads. It is designed to provide a seamless experience across these supported platforms.
How often is vivaCRM HelpDesk updated?
The latest version of vivaCRM HelpDesk is 2.0, which was last updated on May 23, 2026. While the provided last updated date is in the future, typical app updates are released regularly to introduce new features and fix bugs.
What is the age rating for vivaCRM HelpDesk?
vivaCRM HelpDesk has an age rating of 4+. This indicates that the content within the app is generally suitable for users aged four and older.
Can I manage client bookings with vivaCRM HelpDesk?
Yes, vivaCRM is described as a comprehensive business automation system for online client booking. The HelpDesk app allows you to manage customer interactions and tasks related to these bookings efficiently.
How does vivaCRM HelpDesk facilitate team collaboration?
The app allows users to communicate with colleagues through private notes directly within the application. This feature enables seamless sharing of important information among team members without leaving the workflow.