VivaGuard User Reviews

VivaGuard
VivaGuard
VivaChek Biotech (Hangzhou) Co., Ltd.

Top reviews

Total waste of time

It is impossible even to register an account.

Useless app

Worst app ever is not even remembering from one minute to another the unit format. Nothing is good about this app. Is like it was made in 2005 and the developer forgot to update it to 2025

Bad app

Very slow and outdated app. Randomly would crash and lose all my saved info and records.

UPDATE; The app is not working for the third day in a row, same thing happened last month too, that time it re-worked after five days, I am not sure about this time how many days it would take. I will definitely will change my device to another brand.
Show more

Apple health integration

bring apple health integration so blood sugar readings syncing automatically

Unable to log in

Worst App ever. Tried to set up an account.
Clearly not available for UAE.

Lacks IOS Integration

The developer seems to focus on language support, ignoring functionality improvements. Both updates in the past year were language updates.
The lack of iOS integration cripples this app for me. It has no support for Apple health nor capability to import glucose records.

Porażka

Ta aplikacja to porażka totalna. Nie da się odnowić hasła, nie można utwórzyć nowego konta.

add HealthKit support

App is great, just add apple Healthkit support in it

New

Just downloaded, set up, went log in and app closes on iPad….why

Doesn’t work after update my iPad

It cannot open after my iPad updated !

Stone Age app

Is not too helpful this app. Is not syncing with any other health apps not even date or time. You need to insert everything manually.
It shows the last reading and is not letting you overwrite info such as before or after a meal, it saves whatever it wants based on whatever God knows what info.
It needs a lot of improving at this stage. I don’t know if the developers are interested or they just go with the flow.
The other tests you can add such as urine or lactate apparently there are no testing systems for them so again you need to add them manually from other apps.
We are in 2024 for God sake people do something more performant.
Show more

App is terrible

I purchased this app after starting to test my blood sugars as now type 2 diabetic and now find myself manually inputting the test results as this app is so poor.

I regret buying the viva check device now as wanted a good app to help me tackle my health issues

Sign up is not working

There’s a good start first impression is rubbish

Unfit for purpose

This app worked fine, if a bit clunky, but has now stopped working completely. Unusable.

Wish I never bought this device

The app has now lost all my data and will not sync with my device. No reason and was working two days ago until the update. Advice is “exception contact us”, tried to contact and got “exception contact us”. As this is somewhere in China I doubt I will ever get this fixed. So fed up and angry, this has been nothing but trouble from day one.
Show more

App Currently Not Working

Very awkward app that seemed to have slightly improved recently but has now stopped receiving any transmission from my phone. A fantastic way to track blood sugar WHEN IT WORKS.

Disappointing

I downloaded this and used it about a week and coming up with System Exception Please contact us. I have and no one has got back to me. I wouldn’t touch this app it’s crap to say the least

VivaGuard Eco Plus

So many issues with this app. If you miss imputing a read you can’t put them in retrospectively, they go after your last imputed reading. It’s supposed to auto-connect to my phone. Did initially but after about 4 readings wouldn’t. I got a message saying contact the company. Didn’t say how so I just put them in manually now. Charts only show line graphs for 24 hours. If you go into history it’s all just tiny dots that don’t give accurate readable details and you can only go back a week. If this was a subscription app I’d have cancelled but as it’s a one-off payment (too expensive for the glitches that’s in it) I’m still using it, but also recording in a hard copy for my physician. 🤷🏼‍♀️ so actually didn’t need to pay the extra for the wireless monitor.🙇‍♀️ I have an I-phone 13. On a positive side there is a record that gives you your weekly average which is useful. Also you have to buy the lancets and test strips together. I dropped my test strips and had to buy a complete set to replace them, now I’m stuck with extra lancets. 😡

JUST AN UPDATE!

Yet another “device exception” stopping me adding readings. I have to “contact manufacturer “ but they don’t say how.
Show more

Bueno

Mejorar el icono con el signo + que se utiliza para agregar manualmente cuando me olvido guardar o cuando el glucometro no se conecta al celular, sin Internet no funciona el app.
Cuando trato de presionar el +, en vez de agregar, se abre para editar la última data.

Actualización 26 mayo 2023:
Sale que la cuenta con gmail usado no existe, solo permite 2 códigos de países para ingresar con móvil.
Show more

Connectivity

Unable to install country name (Scotland) only England. Not even UK phone only lists 2 countries. can’t input +44