Vive Precision User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral6.7% of reviews
Negative experience76.7% of reviews

~ Based on 30 written reviews from the US App Store.

Is Vive Precision Safe?

Not enough ratings yet to assess Vive Precision.

Is Vive Precision Legit?

Vive Precision is no longer available in the App Store. AppsHunter Legitimacy Score for Vive Precision is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

LOTS of potential!

This app and device (thermometer) seemed like an excellent idea! For some reason, the changes I make to the app list putting the thermometer at the top will not save for me. Also, the history of the thermometer is showing in Celsius while I use the Fahrenheit system my thermometer shows degrees Fahrenheit, but the history and saving shows degrees Celsius. It also seems to take a very long time to connect the device to the app on my phone. I’m using it to take the temperature of my horse, and I am unable to override the height and weight because it thinks I’m taking the temperature of a person. I really hope there is an upgrade to the app soon.
Show more

Body fat scale

The scale and app do not work. It supposedly is suppose to measure body fat and blood pressure and I can’t even get an accurate weight. It’s a waste of money.

Health integration BLOWS

Attempting to connect to the Health app crashes the app to black screen with no escape but force quit the app and restart.

Also, the Home Screen will not stay the way you set it, always reverts back to everything.

Will likely return thermometer for these reasons.

Horrible

Barely works, clunky and frustrating.

Very hard to get blue tooth to work

Having a hard time getting the blue tooth to work with my phone. As for the blood pressure test it is on the money I have taken the blood pressure device to my doctor office and compare them they say it is very accurate

Response from developer

Thank you for sharing your Bluetooth difficulty with us. We recommend turning it off and then turning it back on before attempting to reconnect. If this does not resolve the issue, please contact our customer service line for further assistance. Regarding the accuracy of the measurement, we appreciate your feedback and hope you can continue using our products. -The Vive Health Team

Very Disappointed WITH the VIVE APP

My 78 year old mom got a Vive BP machine a couple weeks ago from her doctor. I downloaded the app and everything is fine. So I was impressed how it works (BP machine) and bought the compact version and repeated the same process but the app is very glitchy and cannot sustain any setting. Does not sync with Apple health so I have to manually input my BP reading. Vive Home Screen fails to sustain my setting of ONLY BP & Apple health and keeps reverting back to all the other categories. Uninstalled & reinstalled and now the APPLE HEALTH is failing to stay set in the VIVE HOME SCREEN!! I really can throw this device in the garbage and delete the app. I can go back to my OMROM BP MACHINE at least I know what I’m getting. No stars for this!!
Show more

Response from developer

We sincerely apologize for your experience with the app and the blood pressure monitor. Our customer service line is always available for you to contact and receive assistance. Additionally, we will address the app glitches you mentioned to ensure we consistently offer the best services and products. -The Vive Health Team

Disappointed

The scale absolutely won't connect to the app. Touching certain things in the app crash it and Apple health integration does not work. I'll be returning the scale ASAP.

Response from developer

Thank you for bringing this to our attention. We apologize for the inconvenience you experienced while trying to connect the scale to the app. Our team is currently working on resolving this bug issue. On the other hand, please ensure you are standing on the scale while attempting to connect it to the app. If the problem persists, feel free to contact our customer service line for further assistance. -The Vive Health Team

Doesn’t sync to Apple Health

Vive Precision does not sync to Apple health at all. This is basic functionality for a digital scale nowadays. I would avoid buying the scale until they add this basic feature.

Response from developer

Thank you for your feedback. Currently, our applications do not feature integration with any other applications available in the market. -The Vive Health Team

Year later…

I’ve had my scale for several years now I’ve tried to pair it over the years and I still can’t get it to pair. It’s the only reason why I bought it so the scale collects dust because the app won’t connect. Was told it was fixed but nope.

Response from developer

Thank you for bringing the connectivity issue to our attention. We have addressed and resolved the problem. Kindly attempt to pair the device again. Your feedback is valuable to us, and we remain open to any further comments or suggestions you may have.-The Vive Health Team

Why

Why, why, why do you have to log in every…single….time….you weigh yourself. Such a pain in the backside.

Response from developer

Thank you for your feedback. We will implement your suggestions in the upcoming version. Kindly ensure that you regularly update the application to avail yourself of the latest enhancements and added features.-The Vive Health Team

Needs work

Th app doesn’t sync BP data to Apple Health. Every time I open the app I’m logged out and have to log back in. I have to constantly reconnect the BP (Bluetooth) device to the app and it takes at least several tries to sync the data from the device to the app after I’ve taken my BP.

Response from developer

Thank you for your feedback. We appreciate your input, and we are committed to addressing the mentioned issue in the upcoming version of our application. We kindly encourage you to consistently update the application to access the latest enhancements and added features.-The Vive Health Team

Doesn’t sync data to Apple Health

This app isn’t syncing my blood pressure information to Apple Helath nor is it saving it in the app itself for analysis.

Year later…

I’ve had my scale for several years now I’ve tried to pair it over the years and I still can’t get it to pair. It’s the only reason why I bought it so the scale collects dust because the app won’t connect.

Vive Precision

I'm extremely impressed with how easy and convenient it is to take my blood pressure and track my numbers with it being monitored by my doctors 24 7...

Response from developer

Thanks for your kind words! We're glad our product makes checking your blood pressure easy, with 24/7 support from your doctors. Feel free to share any thoughts or ideas. Appreciate your support!-The Vive Health Team

Waste of money

The app could not detect the scale after multiple attempts. Returning the scale.

Don’t waste your time

It will broke your sanity. In fact, the name should be revisited. Instead of Vive should be Deceive! Doesn’t detect the machine. Only good for space occupying mass in my phone soon to be deleted. Shame for making updates or fixing bugs!

Response from developer

Hello! Thanks for your honest feedback, we will let our team know so we can improve and help you with the issue, remember you can contact us at service@vivehealth.com for further assistance. -Vive Health-.

Doesn’t work with iOS 16.2

Doesn’t work with iOS 16.2 as of Jan 2 2023

No funciona el app

No funciona el app por eso compre esta báscula en Amazon y no funciona

Reminder

I love the app because my reading go to my cell and I am able to keep track/show my internal specialist my readings. What makes me mad is under the reminder (notes), as I enter in information and save it, most of it is deleted and when you go back in to reply-enter the information then the time is changed to something different. Each area need to be looked into and fixed.
Show more

Response from developer

Hello! Thank you so much for your review, we are happy to know that you have found the app so useful, regarding the issue with the notes, could you please send the details to service@vivehealth.com with pictures or a specific description so we can assist you and escalate if required - Vive Health -.

Customer “ No”. Service

If you do bug this product make sure you don’t call customer service. They are in another country, second they ask you your question over and over. Third. They will tell you toTo go to the website and look at the Support material and watch a video sad

Response from developer

Hello! Thanks for your honest feedback, our Customer Service department is always doing the best they can to improve and help you live better, we apologize it does not meet your expectation, in any case, you can contact us at service@vivehealth.com so we can further assist you in the best way possible. -Vive Health-