ViXR Remote Assist

ViXR Remote Assist

AR Remote Support Solution

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Archived App (Last seen on 24 Jul 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
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Details

  • Released
  • Updated
  • November 3, 2023
  • August 13, 2024

Features

ViXR Remote Assist screenshot #1 for iPhone
ViXR Remote Assist screenshot #2 for iPhone
ViXR Remote Assist screenshot #3 for iPhone
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About

ViXR Remote Assist represents the forefront of augmented reality (AR) technology in the realm of remote support. This revolutionary application empowers service technicians, IT professionals, and experts in various domains to deliver cutting-edge assistance, transcending geographical barriers. With ViXR, you'll seamlessly connect with clients and tackle technical issues using AR's real-time visual collaboration. Step into a new dimension of support, leaving traditional boundaries behind, and embrace the limitless potential of AR with ViXR Remote Assist. Additional Information: ViXR Remote Assist offers a wide range of features to enhance remote technical support and collaboration. These include: - Real-Time Visual Collaboration: ViXR enables live video and audio communication, allowing technicians to see and hear what's happening at the customer's location in real time. Real-time visual collaboration is at the heart of ViXR Remote Assist, redefining the way professionals offer remote technical support. With this cutting-edge feature, ViXR empowers service technicians, IT experts, and field professionals to bridge the gap between physical and virtual assistance seamlessly. - Augmented Reality (AR) Integration: ViXR Remote Assist seamlessly integrates augmented reality (AR) technology into the support process. This innovative feature enables technicians to overlay virtual elements onto the physical environment at the customer's location. From virtual annotations to the precise placement of instructions, AR integration enhances the support experience, making complex tasks easier to understand and execute. - Multi-Device Support: ViXR Remote Assist is versatile and compatible with various Apple smartphones and tablets, ensuring that professionals can use it on their preferred devices.
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What's New in ViXR Remote Assist

1.1

August 13, 2024

Minor Refinements and Bug Fixes in Chat Functionality Chat - cobrowsing refinements Chat - Added Multiple selection of messages Chat - Added Multiple delete of the selected messages Chat - Added Copy paste functionality Chat - Reply of the messages FIX - Chat - Accurate timestamping issue. FIX - Chat - Selection of the text message issue. Known Issues - icons(reply,copy,delete) in Messages not visible in iOS device. - incross platform (iOS)- participate in cobrowsing is unable to view the scrolling of document of host. - when user shift the host in cobrowsing to a participant and return to chat screen , he is unable to open the document. - when user select the text messages for reply or scroll when selected there is shift in the text.

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