VMedia TV User Reviews

Customer Experience

Positive experience15.0% of reviews
Neutral20.0% of reviews
Negative experience65.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is VMedia TV Safe?

VMedia TV: Live TV Streaming appears mostly safe based on user ratings. AppsHunter Safety Score for VMedia TV is 84/100.

This assessment is based on 375 user ratings, with an App Store average of 4.2/5.

Is VMedia TV Legit?

VMedia TV: Live TV Streaming appears to be a legitimate app. AppsHunter Legitimacy Score for VMedia TV is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible service

Worst service ever

Frequent drops

The streams frequently drops and attempts to reset then goes dark. Seems associated with the more popular programs: Fox Football games, AGT Live Shows. Wondering if Vmedia oversold its band width.

why?

Why would i need vmedia app on my phone if its not even playable when away from my home network? Bell lets you watch while away, so why not vmedia?

Awful: TV pic always hangs on AppleTV; app needs to be restarted most days.

I wanted to like this service on Apple TV. (Switched from
Rogers when they shut down my old digital cable boxes)

But the Vmedia TV video constantly hangs via Apple TV. The picture freezes regularly, and I am looking at a spinning wheel. It’s like YouTube during the early days of Internet dialup. .

The Apple TV is hardwired to my router. The Vmedia Internet is fine (no such issues with Netflix or Crave). So this issue is specific to the Vmedia TV service.

The hockey games have a 40 second lag vs Roger’s cable. The ability to replay prior shows is cool (for channels and programs that offer it, but it’s confusing to know which ones do.

The Vmedia app itself is flaky. It needs to be shutdown and reopened to work properly for most new viewing sessions.
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Update Fail

A new update came out today, the 16th of June, and no longer works on any devices in my house. The app sits for a while before opening, then says no data on the guide. Felt like it was 2017 again when Vmedia was messing around with the Apple os and constantly made the experience worse.

Response from developer

Hi Scolirk, Very sorry for the login issues, we've replied to your post on our forums about it. We've tried our best to parallel functionality across all our supported platforms, so user experience and functioanlity is largely the same, regardless of which device you choose to use. Is there something specific you feel our Apple TV application is lacking compared to Roku?

Not happy

I have been with VMedia for some time now and had no problems until 2months ago. I am disconnected all the time. Was sent a new modem but the problem is getting worse . Right now I am trying to watch a football game and I ant get the VMedia to work on my tv and the remote is garbage keeps kicking me to Netflix or tube. I am now forced to watch my phone. I have called in so many times, on hold all the time , calls are always more than an hour. I am not impressed with the sercvice at all any more and I will be switching service real soon!!!
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Fix the guide on Apple TV

Ever since the app was updated to show live video feed on the channel while scrolling on the guide, when you stop on any channel to read the summary of the program and the live video feed plays and you then continue to attempt to scroll again, it constantly jumps back to the channel you stopped on that showed the live video feed. So you have to start the scrolling from that previous channel again. Annoying.
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Response from developer

Dear Roberto, Very sorry for the trouble! This is not typical and certainly something we'd like to review.If this behavior is ongoing, please do not hesitate to reach out to our Support Team for assistance. We'll be very happy to assist and ensure service is available as expected. www.vmedia.ca/support

Nice!

Great app

What happened!

It use to work until this year!

Apple TV app stopped working

With the recent Apple TV iOS update the app stopped working. Initially could not switch between channels and had to reset it in order to navigate between channels.

Would be helpful if the app could be updated!

Response from developer

Very sorry for the trouble! Is this behavior ongoing? If so, please do not hesitate to reach out to our Sup­port Team for assistance. We'll be very happy to assist and ensure service is available as expected. www.v­me­di­a.­ca/sup­port

Can’t access.

Will not let me switch users. Tells me that I don’t have a subscription but I do. I can’t change sign in info.
Not a good start. Useless.

Response from developer

Very sorry to hear about this experience! Still having difficulties signing in to VMedia TV? If so, please do not hesitate to reach out to our Sup­port Team for assistance. We're here to help and can ensure service is available as expected. www.v­me­di­a.­ca/sup­port

Pls

Pls add robocar poli all seasons (season 1 to 4)

Response from developer

Thank you for the great review! We'd very much like to offer this programme on the VMedia platform, however, unfortunately this programme is not carried by any of the channels currently available. We hope that this programme will be picked up, so it can be enjoyed by our subscribers. Have a great day and thank you for choosing VMedia!

Quite satisfied

Vmedia internet and tv packages are a great value for the pricing. The app works quite well.

Response from developer

Thank you for the positive review and sharing your VMedia experience with others - enjoy!

Voiceover support

I was with you guys for cable and cancelled because I as a voiceover user cannot use the app. You guys have lost me as a subscriber. Once this has been addressed, I would be happy to resume my service but until then, goodbye

Response from developer

Thank you for trying VMedia TV. Voiceover support is not currently available within the VMedia TV application - however, this is something we hope to be able to introduce in the future. Stay tuned!

Content Unavailable

Most recent version says content is unavailable and to check my subscription but I have it filtered to subscribed channels only. Have used it in the past with no issues but since iOS 14.7.1 unable to play anything. Just another disappointing bug from vmedia and enough to seriously make me consider cancelling their services.
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Response from developer

Thank you for the review, and very sorry for the trouble recently. Our Development Team is hard at work to address login inconsistencies as well as integration, and we will push an update as quickly as possible that will further stabilize our application and reduce the frequency of this behavior.

Cannot AirPlay from iPhone to smart tv

I’ve subscribed to vmedia tv in the past and was able to airplay or even screen mirror from the app on my iPhone to my TV. Now I can play the content on the app but as soon as I airplay or screen mirror it says “content unavailable please check channel is part of subscription”. The app is useless to me at this point. Not sure if this is a way of getting clients to pay for hardware but I will be unsubscribing.
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Response from developer

Really sorry for the trouble! Our most recent application update unfortunately included AirPlay playback errors. A new update is being prepared that will correct this behavior, and we hope to release this in the coming days. Apologies again for the inconvenience and thank you for your patience and understanding.

App works but

Missing key features like pause and rewind and Picture in Picture. As of right now, you have to leave the app to multitask. How you release an app like that in 2021 is behind me,

Response from developer

Thank you for downloading our application and sharing your review! VMedia offers play/pause functionality on channels that have granted us permission to enable this feature. We hope more channels will allow this functionality in the future. New features and functionality are currently in development, and will be released in the coming months. Stay tuned!

Manque quelque peu de fonctionnalités

On ne peut pas mettre une émission live sur pause, puis reprendre. Dans le guide, il est ardu de revenir à une journée précédente et on ne peut obtenir facilement tous les épisodes d’une émission donnée. Certaines chaînes ne permettent pas la rediffusion. Quand on écoute une émission, on ne peut pas obtenir d’information sur celle-ci. Il faut retourner au guide.
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Response from developer

Merci pour votre avis! Nous proposons une fonctionnalité de pause basée sur l'autorisation de la chaîne, y compris la rediffusion. De nombreux canaux incluent la possibilité de faire une pause, mais malheureusement, pas tous. Nous apprécions vos commentaires et les mises à jour de l'application pour ajouter plus de fonctionnalités et de fonctionnalités seront disponibles à l'avenir.

VoiceOver Support

VMedia TV now offers described video for blind and visually impaired customers, but the app still doesn't work great with the VoiceOver screen reader. Just from the preview mode I can tell it doesn't read channel names in the guide or categories within on-demand. Improve VoiceOver support and I can finally say goodbye to Rogers.
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Response from developer

Thank you for downloading our application and for your interest in VMedia! Appreciate your suggestion and this is something that we will take under consideration for future development.

Casting Support

It would be much appreciated if there was casting support from iOS to google chromecast.

Response from developer

Thank you for your review! Cast functionality is currently in development, and we hope to release this feature later this year. Stay tuned!