The app won’t even open
Terrible
Not Opening!!!
Great concept - poor execution on app and website
Complain
Waste of time!
Had Potential
Response from developer
Hey there! We are very sorry you faced the mentioned issue. This usually happens when the user has already uploaded his/her resume through our web dashboard or our Android application. Please contact us at support@vmock.com so that we can look further into the issue and help you better. We are glad you liked our concept and mission to help job seekers, across various institutes and industries, realise their dream careers and we are continuously striving towards this. Regards, Team VMock
A good tool that will get better really quick
First, it’s a great idea to add button or link to website within app, if you’re going to recommend purchase through website.
Second, letting users know that they get (1) one resume upload earlier will help them decide on the value of the platform; it’s not intuitive that uploading a resume, then making changes to that same resume, is not considered the same “upload”.
Third, letting users know whether or not they can delete their resume upload and re-add the same resume is helpful.
Fourth, something within the faqs about pricing is helpful to save time from visiting site, as specified in the first point.
Fifth, in line editing of resume so that users can grasp the concepts as depicted in the summary section, would help with resolving point number two.
Sixth, some ui changes to the buttons that show more details would be really helpful for tech adverse users and using grey to distinguish paid and free features would be helpful; the arrows are helpful but real color variations help much better.
Seventh, it would be helpful to educate users of the need for variations in their resume based on the role they’re applying for would go a long way in helping steer users toward paid features; I don’t instinctively know if the features and unknown costs will add value without being educated or experiencing the features. I grasp the concept of having multiple resumes tailored to the JD of each application but others might not.
Response from developer
Hey there! We are super glad that you loved the product. Thanks a ton for the suggestions - we have gone through them and are working towards finding the best way to align them with the current system. Unfortunately we cannot allow a user to delete an already uploaded resume and we are working on making this message clearer. But the good news is you can now earn more uploads and premium access for FREE by just referring the product to your friends. We are also working on giving the app a total super cool makeover and we hope to make it even more seamless to use. Regards, Team VMock
