Maybe I'm using it wrong?
Response from developer
Hi Matthew, Thank you for this detailed review. We are actively looking into this and hope to provide you with an update in the near future. Please email our support team at support@edtechmonster.com and we will be able to provide you with more information directly.
uselsss and east of money
Response from developer
Hi Sochi:AddsOnly, So sorry to hear you had this issue with the app. It is not typical, we have lots of happy users. I will be happy to help resolve this for you. Could you please either tap on the "?" button inside the app and select email. Just type a description of the issue and we will get straight back to you. The last thing we want is unhappy users. Alternatively email our support directly at support@edtechmonster.com. I will look out for your response.
waste of money
Response from developer
Hi Gabrielle, Sorry to hear you are not happy with the app. The simplicity of the app is something a lot of people like. However, the last thing we want is unhappy users. I have responded to your support request email and have sent you details on how to claim a refund via Apple.
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HELP!!!!
Response from developer
Hi JHBFSP, Sorry to hear you are having this issue. Please email support@dragonflyapps.com or form inside the app tap "?" button and then the button with the "email envelope" icon. That will get you directly to us. I will be happy to help.
Great app
App developer has been awesome at responding to emails and feedback. Excited about the upcoming updates to the app!
Great for teaching vocal intensity control
Response from developer
Hi Blyn3D, Thanks so much for the positive review! It's great to hear the app works well for you. Thanks also for the suggestion, I will make a point of adding the feature in the next release. If you can think of any other ways in which the app could be improved, please feel free to use the contact form inside the app.
Needed serious adjustment
Response from developer
Hi Harriska, Thanks for the 4 star review, despite the issue you are having with the sensitivity. Could you please email us at support@dragonflyapps.com and we will be pleased to look at this for you. It could be that a particular device case or positioning of the iPad my be causing this issue. The default values should work well in most instances. Also, you have the option of using an external microphone with the app. Some users find this a useful (more flexible) option. Either way, please get in touch we will be happy to assist.
A really great app, but...
The reason I put 4* is because I would like it, if it could be use on a computer, but it’s only available on a iPad or a iPhone. I have a Macbook pro and it would be really interesting if it could be projected on the big screen in the classroom so students will be able to see it better.
Is it something that will be possible in a near future?
Thanks again for the app, really great!
Would not buy again
The app is therefore not very useful if you have a conversation longer than that time as it does not seem to overide the iOS auto-lock feature when running. This is also not a configurable within the app.
For security and battery-saving purposes, our iPad is set to lock after 2/5 mins. It is not very convenient to keep it unlocked or modify the setting every time you want to use the app.
Other than that it does what it says and but only for a very short time unless you have your auto-lock set to never.
Response from developer
Hi Ordinarymum, Thanks for taking the time to leave a review. Firstly, I am pleased you are happy with the app under normal working conditions! Since you left the review, I have investigated the issue surrounding the "Auto-Lock" feature that you have highlighted. I am now looking how best to implement the functionality you describe by either, having a switch in the app to override the "Auto-Lock" setting, or perhaps have the app do this automatically. Thanks for bringing this to our attention. Incidentally you can always contact us from inside the app to report any bugs or feature requests, just tap the "?" button and the the "email icon". Your email will go directly to our support email address. Alternatively email us at support@dragonflyapps.com we will always get back to you. I would be delighted to contact you directly with updates on this issue if you could send us your email address either via the app or by email at support@dragonflyapps.com. I would hope to have a release available, including this feature, in the next 3 weeks. Best wishes, Peter at Dragonflyapps.com
Scam
Response from developer
Hi SLP, apologies for the issue you had with the previous version. I know a small number of other users had a similar issue. This has now been resolved in the latest release (as well as other improvements!). Please download the new version and all should work as expected. Also, if you do have any further issues, we do have email access to our support from inside the app...just tap on the "?" button and the the "email" button. This can also be used to make any suggestions as to how the app can be improved. We do read and respond to all emails - thanks.
Behaviorist for Austism
Response from developer
Hi Bunz3017, Firstly...thanks for the very positive feedback. Also, I have good news...the Green range is adjustable. Just tap on the "settings button" (the gear in the bottom right corner) and then swipe left - you can now change the upper and lower threshold points. Our fault....we have improved the interface so this is now easier to find!
App won't open
Response from developer
Hi CCC SLP, apologies for the issue you had with the previous version. I know a small number of other users had a similar issue. This has now been resolved in the latest release (as well as other improvements!). Please download the new version and all should work as expected. Also, if you do have any further issues, we do have email access to our support from inside the app...just tap on the "?" button and the the "email" button. This can also be used to make any suggestions as to how the app can be improved. We do read and respond to all emails - thanks.
SLP
Response from developer
Hi SLP, apologies for the issue you had with the previous version. I know a small number of other users had a similar issue. This has now been resolved in the latest release (as well as other improvements!). Please download the new version and all should work as expected. Also, if you do have any further issues, we do have email access to our support from inside the app...just tap on the "?" button and the the "email" button. This can also be used to make any suggestions as to how the app can be improved. We do read and respond to all emails - thanks.
Speechie girl
Response from developer
Hi Speechie girl, apologies for the issue you had with the previous version. I know a small number of other users had a similar issue. This has now been resolved in the latest release (as well as other improvements!). Hopefully you can now make full use of the app. Please download the new version and all should work as expected. Also, if you do have any further issues, we do have email access to our support from inside the app...just tap on the "?" button and the the "email" button. This can also be used to make any suggestions as to how the app can be improved. We do read and respond to all emails - thanks.
Easy to use and great graphics!! Best version I've seen
Nicole
Response from developer
Hi Nicole (Astro Smirk's Mum), thank you for the great feedback! We really appreciate it. Please keep in touch, we are always looking for ways in which we can improve it for users.
Speech Therapist
Fantastic app and development team! It was the first time I'd contacted support for an app and was so pleased with the quick response and genuine interest in my suggestion. The fact that my suggestion was actually incorporated it into an update is such a bonus...especially for my students:
I am beyond thrilled to report that T LOVED using her "green" voice this morning! She couldn't take her eyes off the meter and repeatedly stated "no blue - yes green" as we got further into today's activity.
Subsequent sessions yielded similar results: "T" is already beginning to generalize using her "green voice" in other school settings. The visual has been critical to her success. "I" is another student that now puts forth much more effort to increase his volume when using the app during therapy sessions. I highly recommend this app!!
Response from developer
Hi Csptx, Thanks so much for the positive comments and your contribution in helping to develop the app with your informed feedback. It has definitely helped get the app to where it is now. I hope it helps demonstrate to other users that we are very open to any suggestions regarding how the app can be improved. I hope it has benefited many more of your students since your review...and please keep in touch......... It's nice to be able to respond to reviews now (Good and Bad ones :-)) - thanks Apple!
We love this app!!!!!
Response from developer
Hi htfgjopitsvhkoo, Thanks for such a positive review, we are delighted it has been useful for your son.
Simple and effective
Response from developer
Hi Speekingeasy, We just wanted to thank you for your kind review. I hope the app continues to prove useful for you...and please use the email facility in the app if you can think of any ways in which it might be improved for your use.
