About
This app offers a convenient channel for global customers to submit service requests, including warranty claims, inquiries, and feedback. It streamlines the process by managing service requests in real-time and providing transparent progress updates to customers.
What's New in Voice of Customer
2.0.8
July 1, 2026
- Add account cancellation feature - Fix known issues - 新增注销账号功能 - 修复已知问题
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FAQ
What is Voice of Customer used for?
Voice of Customer provides a direct channel for Trina Solar's global customers to submit service requests, including warranty claims, inquiries, and general feedback. It aims to improve the efficiency and transparency of service request handling.
How does Voice of Customer manage service requests?
The app standardizes the service request process, ensuring all necessary information is collected for prompt handling. It integrates requests in real-time with Trina Solar and classifies them for efficient management and progress updates.
Can I submit feedback through Voice of Customer?
Yes, Voice of Customer includes a dedicated section for customer feedback management. This allows customers to submit non-warranty related opinions, which are then collected, analyzed, and transmitted to the company for future improvements.
Is Voice of Customer available on all devices?
Voice of Customer is currently supported on iPhone and iPod devices. The app is designed for mobile use on these platforms.
What is the age rating for Voice of Customer?
Voice of Customer has an age rating of 17+. This indicates that some content or features may be considered mature.
How often is Voice of Customer updated?
The latest version of Voice of Customer is 2.0.8, which was last updated on July 1, 2026. This suggests a relatively recent update cycle.
Does Voice of Customer have ads?
No, Voice of Customer does not contain advertisements. The app is free to download and use without any ad interruptions.
What is the customer sentiment for Voice of Customer?
Based on the available data, Voice of Customer has a perfect rating of 5.0 stars from 1 review, indicating highly positive user sentiment.
