Voice Translate & Translator User Reviews

Customer Experience

Positive experience15.7% of reviews
Neutral1.3% of reviews
Negative experience83.0% of reviews

~ Based on 229 written reviews from the US App Store.

What users say

Is Voice Translate & Translator Safe?

Voice Translate & Translator appears safe based on user ratings. AppsHunter Safety Score for Voice Translate & Translator is 86/100.

This assessment is based on 1,465 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
16.0% of ratings point to a risky experience

~ Based on 1,465 App Store ratings for Voice Translate & Translator.

Is Voice Translate & Translator Legit?

Voice Translate & Translator appears to be a legitimate app. AppsHunter Legitimacy Score for Voice Translate & Translator is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

扣费

为什么要扣我68软件我都卸载好久了,打开有弹窗说要收费的时候没有同意任何条款就没用,后面就卸载了,今天账号里有钱就直接扣走68块,查了才知道,

Response from developer

尊敬的用户,我们对于您在购买过程中遇到的困扰感到非常抱歉。请您放心,我们一直非常重视用户账户资金安全和交易透明度,所有的购买操作都是在用户明确同意购买条款并在Apple的App Store上进行的,为了更快地帮您解决问题,麻烦您先确认是否在不经意间订阅了周期性服务,可能在开通时选择了自动续费但未留意;如果您认为发生了不必要的购买,或者对此有任何疑问,请直接联系我们的客服团队: communication25@163.com

很好

很好

Response from developer

非常感谢您的支持,祝您使用愉快,生活愉快!

为什么要花钱



Response from developer

给您带来不好的使用体验非常抱歉,为保证产品的稳定性和持续创新,需要投入相应的资源和成本,会员费用的收取是为了确保能够持续地提供这些服务。您可以根据您的实际使用需要订阅会员,如果您还有其他问题可以随时联系我们,客服邮箱:communication25@163.com。

你好翻译官

特别好用的翻译软件

Response from developer

非常感谢您的支持,祝您使用愉快,生活愉快!

没有使用也扣费不合理扣了我好多钱还不给退费

不好👎

Response from developer

尊敬的用户,我们对于您在购买过程中遇到的困扰感到非常抱歉。请您放心,我们一直非常重视用户账户资金安全和交易透明度,所有的购买操作都是在用户明确同意购买条款并在Apple的App Store上进行的,为了更快地帮您解决问题,麻烦您先确认是否在不经意间订阅了周期性服务,可能在开通时选择了自动续费但未留意;如果您认为发生了不必要的购买,或者对此有任何疑问,请直接联系我们的客服团队:communication25@163.com

盗取费用,老是自动扣费,没有任何通知,

无任何通知,扣款

Response from developer

尊敬的用户,我们对于您在购买过程中遇到的困扰感到非常抱歉。请您放心,我们一直非常重视用户账户资金安全和交易透明度,所有的购买操作都是在用户明确同意购买条款并在Apple的App Store上进行的,为了更快地帮您解决问题,麻烦您先确认是否在不经意间订阅了周期性服务,可能在开通时选择了自动续费但未留意;如果您认为发生了不必要的购买,或者对此有任何疑问,请直接联系我们的客服团队: communication25@163.com

乱扣费

一个月扣四次一次68元

Response from developer

尊敬的用户,非常抱歉给您带来不好的体验,我们的会员旨在为您提供专属体验。成为会员后,您将能够使用所有功能,提升使用效率,我们还为您提供优先客服通道,遇到任何问题我们都会第一时间为您处理!您可以根据您的实际使用需要订阅会员,如果您还有其他问题可以随时联系我们,客服邮箱:communication25@163.com

Scam

I downloaded this not knowing it was a subscription service but not only that, they are charging me twice a month for $10 each! I want a refund asap!

Scam!!!

Don’t even have language looking for even though advertised. Only translates English to a selected few other languages, not vice versa.

Just doesn’t work

I purchased one month to try at work, I thought it might help. Can’t get it to work. It’s just like google but harder to try to get working

This sucks

I got this for simple Spanish translation. It will only give me Chinese. And translate it all wrong.

交了一年钱,根本不工作

刚刚开始朋友介绍用了1-2次同步翻譯。還可以,就定了一年,交了一年錢。偶尔用用,完全不工作,總是出現,正在听。不工作。取消訂閱,不知如何能退款。

Response from developer

给您带来不好的使用体验非常抱歉,为保证产品的稳定性和持续创新,需要投入相应的资源和成本,会员费用的收取是为了确保能够持续地提供这些服务。您可以根据您的实际使用需要订阅会员,如果您还有其他问题可以随时联系我们,客服邮箱:communication25@163.com。

交了一年钱,根本不工作

刚刚开始朋友介绍用了1-2次同步翻譯。還可以,就定了一年,交了一年錢。偶尔用用,完全不工作,總是出現,正在听。不工作。取消訂閱,不知如何能退款。

关于扣费的问题

之前有下载过这个软件,没有显示需要付费,认为是免费软件,近期发现每周扣费68元,从6月份持续扣费到11月份,立刻联系了苹果客服提交扣款申请,总计扣费22次,已成功退款9笔,还剩13笔未退回,苹果官网不能查收到6月22到9月14订单,也能提供相应的截图,从未使用此软件,也未提醒我扣费,需要继续退剩余13笔费用

Response from developer

我们对于您在使用过程中遇到的不便深感抱歉,为了尽快解决您的问题,请您直接联系我们的客服团队(communication25@163.com),客服人员将为您提供帮助。

Não gostei

Muito difícil a usabilidade

Response from developer

Dear user, we are very sorry for the bad experience you have had. The optimization of products cannot be achieved without your feedback. For better communication, you can send the specific situation to the customer service email: communication25@163.com, Get in touch with us. We will arrange a dedicated person to communicate with you and help you solve the problem.

Limited

This app is absolute garbage. There are a half a dozen free apps that do a much better job at translation. It is as if the developers were born in 1925 and just discovered this technology and are presenting this as the Star Trek universal translator. They lock you on an annual fee even if you attempt to cancel 30 seconds after signing up due to its abysmal performance. Frankly, this app is an embarrassment and total garbage. Run away as fast as you can!
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Response from developer

I am very sorry for the bad use experience. In order to ensure the stability and continuous innovation of the product, we need to invest the corresponding resources and costs. The membership fee is charged to ensure that these services can be provided continuously. You can subscribe according to your actual use needs, if you have other questions can contact us at any time, customer service email: communication25@163.com

A I妹妹真的好棒

給你五個讚

Take away premium and make everything free

I need to translate anything, and this app won’t

你们根本就没有这个同声翻译

你们这是满满的欺骗,我要投诉你们

Response from developer

非常抱歉给您带来不好的体验,我们一直在努力完善产品功能。对于您提出的建议请您将具体需求及使用场景发送至 客服邮箱:communication25@163.com ,我们的专业团队会第一时间与您沟通,共同探讨解决方案,感谢您的支持和使用!

坑人坑人坑人

说的试用三天 用完发现同传根本不准👎 我就不用了 结果一觉醒来发现扣费了 坑人坑人坑人 一点提醒都没有 直接扣 我尝试申请退款 结果一步一步进行说我没有符合的项目 联系客服也不给退 什么意思 光会圈钱 不管服务是吗 吃相真的很难看 大家干脆别下了 省的不知道哪天就给你扣费了 也不给退

Response from developer

给您带来不好的使用体验非常抱歉,为保证产品的稳定性和持续创新,需要投入相应的资源和成本,会员费用的收取是为了确保能够持续地提供这些服务。您可以根据您的实际使用需要订阅会员,如果您还有其他问题可以随时联系我们,客服邮箱:communication25@163.com。