Volkswagen Cares Malaysia User Reviews

Top reviews

What a pathetic

Still being outdated in 2025, not even bringing the MyVW app remote to Malaysia.

Can't register

Did not receive Verification code ....

SMS Verification slow

How many times do I have to enter new sms code? Verifications send to my sms was freaking slow. By the time, the code already expired. So annoying. And till now I still cannot register.

No Verification Code Received

I dont received any verification code through SMS during completing my profile as this is my first time using this app. Technical support, please assist me. Thank you.

easy booking for aftersales 👍🏻

love it

Cannot see my car

Can’t seem to add my car in the app, tried it a few times but it just say my car will be added in 24hours time, is this app dead??

Unable to login

Each time when login it doesn't allow to login… i guess this is app issue… app developer…please come out with some proper thing for customers…

Simply unable to login

Always states session expired at login page…

Dead app

Im assuming this app is dead since no SMS TAC received after forget password profile update

Cannot login due to session expired

Hi,

I have trouble to login to VW Cares on iPhone. App keep saying “Session expired, please login again”.

Is there a remedy for this issue?

Unable To Register

I was unable to register until step 9 verification code which would be sent to my Handphone number. Currently I’m using IPhone 12Pro Max with IOS 15.3.1 Please assist me on this matter since I’m your customer having Model Tiguan 2022.

Repeated notifications

I’ll uninstall this app if y’all decide to send the same notifications about your golf GTI every hour.

Log In Problem

Annoyed with the apps. Reset but still can’t proceed

Unable To Login

After keyed-in password, it’s loading and came back to the same login page. Cant even login.

STUPID APP

NOT EVEN USER FRIENDLY AND VERY STUPID

Session expired

Once login… session expired…
Can’t use the apps at all…

Unable to login

Cannot login…popped out session expired

Can’t Login

I can’t log in.
Keep on showing session expired!

Need to reset password and car info missing

I have to reset my password I order to log in to the new app. I have updated my new car info and remove the old car data from last apps. But the new app seem to keep track the old data and I have lost all the free service vouchers and new car details. Please make sure your app is running good before launching since your reputation is not so well.
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SMS verification code

Tried for few days but still didn’t receive SMS verification code.