depuis la mise à jour
Einwandfrei
Verstehe die Bewertungen nicht!
Egal ob Touareg oder ID.7 GTX…
Bei beiden Fahrzeugen, wenn man sich richtig angemeldet hat, läuft es klasse 👍🏻
Pairing issue
My brand new ID Buzz has this feature but the pairing always times out.
I have removed pairing, removed phone from Bluetooth on Buzz and Buzz from phone, removed added pairing, but refuses to pair.
Clearly there is some fundamental challenge with the app or authorisations which is preventing this working.
Suggest proper testing by development team to identify this common issue, fix and release.
Referring people to the customer services team without asking the customer service team if and how they fix it so you can help others here is a fundamental gap.
Response from developer
Hey there, the issue you reported is a know one, we're very sorry for that. To get it fixed, you'll need to see a workshop and refer to TPI 2079489; the colleagues will know what to do. Take care!
Nullissime
Response from developer
Salut Michel, we're very sorry for the bad experience you're having with the app and vehicle. The issue is a known and requires you to see the workshop. Please refer to TPI 2075731/5; the colleagues will know what to do. Bonne journee!
Ne fonctionne pas
(Iphone 17proMax et id7ProS)
Response from developer
Salut, we're very sorry for the bad experience you're having with the app and vehicle. The issue is a known and requires you to see the workshop. Please refer to TPI 2075731/5; the colleagues will know what to do. Take care and thanks for your patience.
Yes!!
🎺🎺🎺
Software-Update in der Werkstatt, es läuft, traumhaft
Response from developer
Hallo Isi30, vielen Dank für deine Rezension. Das von Dir beschriebene Problem kennen wir leider. Es wird durch einen Softwarefehler im Fahrzeig verursacht. Bitte wende Dich an unser Customer Care Team mit der TPI 2079489, damit die Kollegen die nächsten Schritte mitteilen können, wie das Problem konkret gelöst werden kann. Gute Fahrt und danach viel Freude mit der Funktion!
ID Buzz GTX
When you try and use it (with in 2m ) you really struggle to connect and keeps dropping out. I found holding your phone up high near the back wheel helps. But that’s no good if you’re moving forward because you cannot see what’s on front.
The poor connection is it down to how the app is set so you have to be close to the vehicle. Or poor signal from the vehicle ?
Funktioniert super!
Response from developer
Vielen Dank für deine 5-Sterne Bewertung! Weiterhin gute Fahrt!
Ne fonctionne pas
Response from developer
Salut Balwin, we're sorry to hear you're having problems with the QR code scan. From your description it seems, the QR is shown yet when you scanned it, the app only shows an everloading spinner until eventually the infotainment shows a time out error. If so, the issue is a known one and requires you to see the workshop. Please refer to TPI 2075731/5; the colleagues will know what to do. Take care and thanks for your patience.
Funktioniert bei neuem ID.7 aus 2026 nicht … ständige Verbindungsabbrüche
Response from developer
Hi, we're very sorry for the bad experience you're having with the app and vehicle. The issue is a known and requires you to see the workshop. Please refer to TPI 2075731/5; the colleagues will know what to do. Take care and thanks for your patience.
Ne fonctionne pas !
Dernière version de l’application, avec un iPhone 17 Pro Max.
J’ai payé une option qui je fonctionne pas ! C’est indadmissible !!!
Response from developer
Sorry for that hiccup - we fixed the issue in our language update distribution. Please close the app and open it again. That will load the updated translations. Nous sommes désolé.
Ständige Verbindungsabrüche
Response from developer
Hallo EckbertHeino, das von Dir beschriebene Problem kennen wir leider. Es wird durch einen Softwarefehler im Fahrzeug verursacht. Bitte wende Dich an unser Customer Care Team und verweise auf die TPI 2075731/5. Die Kollegen teilen Dir dann die weiteren Schritte mit. Den Fahrergurt anzustecken, um Fahrzeug und Telefon zu koppeln ist übrigens nicht nötig. Nur das Fahrzeug muss gestartet sein und das Infotainment an.
VW Park Remote Park Assist. :-(
I’ve calmed down since my last review, but I think you guys need to look into compatibility checks, app fluidity and consistency of in car menus
Response from developer
Hey there, we're very sorry you're not satisfied with the vehicle software. However, how can we help you? What's the matter? Please provide as many details as possible, your vin and screenshots to our customer care team and we're pretty confident to be able to help you. Take care!
Funktioniert tadellos
Response from developer
Vielen Dank Gerry für deine Bewertung! Gute Fahrt weiterhin.
can’t connect to 2025 Touareg with Park assist pro
Ne fonctionne pas
Response from developer
Salut ALR3329, we're very sorry you are facing issues with the feature and / or the app. To better help you, please reach out to our customer care team and provide them with as many details as possible, eg. the VIN of your vehicle and screenshots or screenrecordings. We'll have a look at your issue. Take care.
Installation entfernt Fahrzeug aus der VW App
Response from developer
Hallo und Ski heil. tut uns leid, dass es bei der Kopplung deines Fahrzeugs scheinbar zu unerwünschten Nebeneffekten kam. Um das genauer zu analysieren, brauchen wir von Dir ein paar Infos, zB. deine FIN und Screenshots. Kontaktiere dafür bitte unser Customer Care Team. Wir schauen uns das Problem dann rasch an. Wir hoffen, Du bist dennoch gut nach Hause gekommen.
Simply doesn’t connect, times out on 2025 Buzz, and contact details all fail!
Bin sehr zufrieden 👍
Die App macht genau das, was sie verspricht.👍
Response from developer
Schön zu hören - Gute Fahrt und vielen Dank für deine positive Bewertung!
