Poor app
The only app on my phone to give constant issues either from not doing what I’ve asked of it or for the past month it won’t open and no support from vw. Paid for the service plan to get more from app but now app won’t open
Good overall
Nice easy app to use
App icon
Really like the app. Can we get dark mode for the app and widget?
Worst EV App I’ve Ever Used
One word, Useless. Always shows as unlocked, constantly out of sync. Can’t perform the task and throws an error. I’ve used Tesla, Leapmotor, Honda and this is embarrassing for Volkswagen. Sort it out.
New found love
Loving the app for climate control and amazing convenience
Connectivity
I’ve been using this app for several years and still find it unreliable.
Trying to connect to check the car’s charge the app reports synchronisation was 24 hours ago since when the car has been charged. Quitting the app and even sitting in the car with the ignition on still no connection.
It also seems incompatible with my Zappi charging point giving me error messages and preventing charging.
So disappointing.
Trying to connect to check the car’s charge the app reports synchronisation was 24 hours ago since when the car has been charged. Quitting the app and even sitting in the car with the ignition on still no connection.
It also seems incompatible with my Zappi charging point giving me error messages and preventing charging.
So disappointing.
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Useless
Totally unreliable. Takes forever to perform the very few tasks it is capable of. Adding internet connectivity is a joke. Zero ⭐️ After 3 years they want 149 euros a year. What a joke!!!Learn from Tesla
Bust
Not worked since Feb.
Try to manually sync and get the message ‘request limit reached’
Try to manually sync and get the message ‘request limit reached’
App icon
Really like the app. Can we get dark mode for the app and widget?
L’application refonctionne
Avant la mise à jour tout allait bien. Ensuite l’application ne se synchronisait plus (données de conduite ou de l’état du véhicule non mise à jour, porte etc…). Également, l’ouverture à distance parfois possible cependant quand j’arrivais à déverrouiller le véhicule, l’application remettait le bouton actif sur « verrouiller », du coup verrouillage impossible à distance.
J’ai désinstallé et réinstallé l’application, rien a changé. J’ai donc réinitialisé en « réglage usine » le module du véhicule et là tout refonctionne.
Il faudrait peut-être alimenter la section faq avec des éléments plus techniques (tuto, témoignages des utilisateurs).
Bien à vous
J’ai désinstallé et réinstallé l’application, rien a changé. J’ai donc réinitialisé en « réglage usine » le module du véhicule et là tout refonctionne.
Il faudrait peut-être alimenter la section faq avec des éléments plus techniques (tuto, témoignages des utilisateurs).
Bien à vous
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Response from developer
Bonjour Bendo9K, Nous vous remercions pour vos commentaires détaillés et pour l'intérêt que vous portez à notre application Volkswagen. Nous transmettrons vos suggestions à nos développeurs. Nous sommes heureux de vous compter parmi nos clients et vous souhaitons de continuer à profiter des services mobiles en ligne de Volkswagen. Votre Équipe Volkswagen
Useless - won’t connect
Tried adding my vehicle as per the instructions on the vehicle and in the app but won’t recognise the VIN. Tried the QR code but it just sends you into an infinite cycle of syncing and failing. Pointless feature and app if it won’t connect.
Awesome
Very cool idea
VW Tiguan brand new
Wont sync, with car after multiple try’s , come on v
Chris
Great love it!
App failed
So just updated it this afternoon and now won’t show anything. I can login and see my details but cannot see anything about the car (location, Battery etc) the whole app is blank
App keeps crashing
Every time I open the app it crashes.
I have tried to reinstall it but had no luck.
I have tried to reinstall it but had no luck.
App won’t open after update to version 4.1.1
Ever since my phone updated to version 4.1.1 today, the app won’t open and just keeps crashing. I was able to fully access the app and view my car’s data yesterday before it updated, but now I cannot even get the app to remain open. Please can this be looked at to fix this problem. When I login to the Volkswagen UK website, it shows all of my details correctly, including most recent trip details and vehicle status information which has synced from my car.
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Doesn’t work on iPad v 17.7.11
The App used to work on my old iPad but stopped working last week, still fine on newer iPads.
Buggy as anything….
As I write this I am being
continually interrupted by Charging Error messages - ffs VW sort this out
continually interrupted by Charging Error messages - ffs VW sort this out
New update broke my sync
I still have connectivity via Bluetooth and CarPlay works but I cannot sync to the vehicle. I have no vehicle data and It just shows a blank screen.
Edit: I have no idea why but have had to re register is a primary user to fix the problem?
Edit: I have no idea why but have had to re register is a primary user to fix the problem?