Won’t let me login
Every time I enter my password to login it says the password is incorrect. I reset my password and I’m able to login on the website completely fine but the app will not login no matter what
Dropping
So far, I’m not loving how many calls get dropped.
Works well
I like the Vonage Home Extensions app as it allows landline calls to be made easily from a mobile. I recommend
Excellent Clarity In Phone Conversations, Without Any Interruption
Because Of The Excellent Services Provided By Vonage, I Have Been Having It For Many Many Years.
Quality connection
I’ve had Vonage since its inception and I use it only for international calling. As long as I have a WiFi connection I can call at anytime from anywhere, even when I am away from my home. My family is in the UK and during Covid I spoke to them every day for 2 years and my monthly rate never changed.
Show more
too many drops otherwise ok
see title
Tj
We need a call back
from Vonage pl for serious issues
from Vonage pl for serious issues
Wi-Fi calling without Sim
It would be better to have WiFi calling without having Vonage to call a one time call as we keep traveling abroad and changing phones. It should be available by just logging in to Vonage account through the app. Please fix this issue as I change phones regularly and this feature won’t be available without the sim and the number registered to that sim. One time verify should be enough. Thanks.
Show more
App is broke
Login asks you to accept a hundred page terms of service but there is no option to accept the terms. Wow
Incoming Call toggle switch is unreliable
The “Incoming Call” toggle switch is currently extremely unreliable due to what appears to be a significant server-side sync lag. Specifically, when I manually switch the toggle to OFF, the iphone continues to ring for incoming calls. Conversely, when I switch it to ON, I often fail to receive calls entirely.
In both cases, there is a 5 to 10-minute delay before the app recognizes and applies the new setting. Please investigate this latency issue and release a fix as soon as possible.
Vonage Home Extensions App version: 5.9.0
IOS: 26.3
In both cases, there is a 5 to 10-minute delay before the app recognizes and applies the new setting. Please investigate this latency issue and release a fix as soon as possible.
Vonage Home Extensions App version: 5.9.0
IOS: 26.3
Show more
Great idea, mixed results
Have used Vonage and this app for years. Some versions have been better than others. The idea for this app is great and really necessary in order to get the most out of Vanage service. However, when I answer a call on the app, I find that it drops it at some point about 50% of the time. This didn’t happen when I first got the service/app. Also, there are quite a few times when I get a call and the app never rings or activates. Great idea for an app. And critical. But I wish it worked more reliably.
Show more
Works, but
Pros: You can call internationally.*
Cons: This requires you to have another phone line, to call their domestic number, then makes the call. It means if you do travel internationally, you can't make calls unless your other line works.
So if you thought this was a one stop solution to have a phone that calls your girl in each city, it still requires a phone number in every country.
Cons: This requires you to have another phone line, to call their domestic number, then makes the call. It means if you do travel internationally, you can't make calls unless your other line works.
So if you thought this was a one stop solution to have a phone that calls your girl in each city, it still requires a phone number in every country.
Show more
SMS Option
The only thing that will make this 5 star would be to have SMS/TEXT option
Good experience
Clear voice and no clicks or strange sounds. Works for my domestic and international calls. Gives me info in my account and lets me check voicemail too
Good app, terrible UI.
1. The gray tiny fonts. Why? Not everyone is blessed with 20/20 vision.
2. The inability to delete selected entries from the list of calls is primitive. It is all or nothing. Bah.
2. The inability to delete selected entries from the list of calls is primitive. It is all or nothing. Bah.
Terrible
Free WhatsApp phone works better. Complained many times before, no one cares
Calls drop constantly
I have excellent wifi and have done all the troubleshooting steps but calls drop all the time with this app. Can’t even change the ring tone. Calls via the adapter box to a regular landline handset are much more reliable but even these occasionally drop. Can’t say I can recommend Vonage.
Customer for years
It’s a good app. I don’t like how Vonage will cancel your ability to make international calls, but still continue your other services. When you make your payment, you lose those days between payments and don’t get a reset. On the technical side i only had issues about 2-3 times over those years. So it’s a good service, but it could be frustrating with the bill and international calls. If you don’t pay it the day it’s due.
Show more
Still going strong
I’ve had Vonage for going on 22 years and I have no complaints. I use their international calling to the UK twice a week to speak with family and during Covid I called every day to stay in touch. I have only had to contact customer service once during this whole time and received excellent support to correct the issue. With the Vonage app I am able to call anywhere that there is WiFi with no issues.
Show more
All I need for my communication needs
Excellent app. Keeps
Me connected with friends and colleagues around the world world from my mobile wherever I
am
Me connected with friends and colleagues around the world world from my mobile wherever I
am
