VPL Mobile User Reviews

VPL Mobile
VPL Mobile
Vancouver Public Library Board

Top reviews

Apple wallet support

The app is the basic white labelled bibliocommons app. Some other libraries have turned on the new UI and enabled the apple wallet feature which would be amazing for Vancouver since it’s such a digital city.

Great app for anyone with a library card!

So much easier to use than their website for quick look ups, holds or checking your account! Loving it and using the library more as a result. We are so lucky to have the VPL!
Extra fun feature: scanning barcodes at bookstores to find the book at the library!

Love the app

Clean and smooth interface. Makes it easy to track borrowed and renew current books. I agree that I wish there were notifications for books that are ready to be picked up, since emails get hard to track.

Good

I like the app. But I think that it should have an option to turn on notifications so that you know when a book is ready

Easiest 5* ever

This app is fantastic! It does exactly what you would want it to do and is completely intuitive.

⭐️⭐️⭐️⭐️⭐️

This app makes it so much quicker to access the your VPL account, it saves so much time- especially because you don’t have to sign in every time you use it!!

Buggy after updating to iOS17

The app became buggy under iOS17. Not only I had to sign in every time, it kept giving me error message when I was trying to load some contents as if my session with the app expired. Please fix it! It was a really useful app!

Fantastic app

I really couldn’t ask for much more from this app. Great user interface and functionality. What’s more it works extremely well. I’m very thankful for the investment and development of this app, it really exemplifies VPL. Hats off to you all!

Love this!

Easy to use and reserve audio books while on the go. Thank you!

Constantly need to sign in the app

I keep getting kicked out of the app without doing anything. It’s frustrating to constantly need to sign in

Predictive search has been added

Thanks for the Improvements!

Speeding up I think. And entering searches goes faster for sure.

Has improved a lot since I last had it downloaded!

I used to have this app downloaded a year or two ago and the UI was terribleeeee and it was so sooooo slow, because of that I uninstalled it. However I’ve just redownloaded it recently and I’m so happy to see how much it’s improved! The UI first of all looks a lot better now! Simple and modern. In terms of speed it’s not always instantaneous but I still think it’s very fast and not a bother! Also happy to see it include some (new? unsure if these were there before the UI overhaul) features like a map to show nearby libraries as well as a section on the home page that shows upcoming VPL events. Also in terms of the main functions like searching up books, adding them to your saved lists, placing holds etc, I’ve been finding those very smooth. Overall happy to see this app improve so much, it’s very useful as I love the library :)
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Better UI but every action is slow

The app finally has a modern UI but the overhaul has come at a cost of practicality: almost every action incl. fundamental ones such as search and navigation is so slow.

Incredibly Slow

You’re better off using the web version of VPL

New app very slow to open

I enjoyed using the old app to quickly request items or put books on my Completed or For Later shelf. But the new, fully rebuilt app is frustratingly slow to open, so trying to use it turns into a whole affair. It looks pretty but is less functional (for me) as a result.

old crappy UX

this app is not how we want to show the face of this city. super old app with bad user experience, misaligned and disproportional UI elements. VPL has an amazing up-to-date content, we should have an app that elegantly shows this up off.

Basic & Simple

Clearly the app is old an neglected of an update. HOWEVER, it is simple an effective when checking our rented book status. Plus renewing books works well. So it’s a 5 stars for me that’s all I need. Thanks VPL.

Terrible app, but Great content

The app itself is as bad as it gets: its old, it doesn’t even use half of the screen, it is slow, it is just an insult to the user base.. (which is why it’s a one star)

But the content is a completely different story. It’s great filled with all sorts of readables, audibles and services.
So thanks for the content, but shame on you for such a lousy job on the app.
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The damn thing keeps crashing

The app crashes a lot and does weird things such as putting books never ordered in completed section. It crashes on my iPhone X as well as older models I owned.

Terrible App for accessing ebooks

I thought this app would save me from going to the VPL website every time I needed a new ebook but that’s not the case. There is no way to search ebooks by availability or to put them on hold. Very disappointing. I would think an organization like the Vancouver Public library could do better.