VPN User Reviews

Top reviews

Excellent

Works fine in both mobile as well as web browser

Feedback

The application gives me excellent protection while I
Am on the inter

Feedback

The app was working well before, but recently lags, freezing and disconnects in several servers, the developer needs to check on this

Overall good not best

I buy this vpn for bgmi because i m not in india i m living in uk in game i m getting 130 ping ,Which is ok not great i hope the improve the server for game Secondly I can’t use this VPN for jio hotsar , But you can use nord vpn for jiohotsar which is disappointing for me , If you ok with this then u can purchase
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Great app and good customer support

Best vpn and great price for yearly plan and many country severs we can connect, app works well . Customer support also good.

Excellent support and services

The team is there to assist you for your queries, in my case they helped me resolving my issue even on sunday. Much appreciated efforts and the services as well.

Network issues in Singapore vpn

For more than 3 days I am facing unstable network in Singapore vpn while playing pubg game .it was not in previous update

Network

I would like Bodyguard to upgrade network stability like previous years, unlike previous years this years network is not too quiet good. I request Bodyguards to pay more attention in the network stabilization and monitoring the merits and the demerit of the network compared to last years. My network and phone works better without connecting to bodyguard and when connected to bodyguard my internet connection started getting slow…. My internet speed run much better without connecting to bodyguard. What is happening plizs need immediate assistance.
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Response from developer

Hi, thanks for your feedback. We would need to speak with you to better understand the problem you encountered. Please contact us at insupport@safehousetech.com/8448445527 so we can help resolve this issue.

No free trial

It says 7 days free trial when u try to puchase it does not show that u will get free trial !

Amazing App!!!!

Hello there,

So I reached out to customer service regarding a problem I had with my subscription I payed for that is Valid through July 2024. They reached out to me immediately via WhatsApp and resolve the issue and help me to log back in.

I would highly recommend downloading Safehouse if you want to have peace of mind while browsing the Internet, securely and safely.

Thank you so much!!!!
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Best VPN

I was suffering unable to connect with internet during VPN use and safe house team resolved the issue on call and best team.

Good security software with a better tech support team

The safehouse bodyguard software provide the best service and consultation for any app related problems and concerned VPN issued if faced by any customer after the purchase. The app runs other important features too along with the VPN which provide better security for our device. Glad to be a customer of such, as the name itself implies it’s a safehouse for our device to tackle the rising cybersecurity issues customers face often. Thank you for the software.
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Response from developer

Hello Deepak, we are really happy you like our application and it's features, thanks for your ratings and feedback!

Excellent Support - 5 stars

I had raised a couple of tickets with Shivendra Bharti from customer support. He was able to grasp the issue immediately and provide resolution to both issues very quickly using call as well as chat very well. Great ability to listen to customer and assist with precise resolution in timely manner. Fantastic ! Great Job!
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Response from developer

Hi Rajesh, we are really happy to know that our support team was helpful. A big thank you from our support team :)

Cannot fully prevent Phishing Attacks

I have below concerns regarding Safehouse

1) WhatsApp not covered as a part of security. I experienced security breach. On deep investigation realised it happened malware spread through WhatsApp

2) When VPN is on, unable to browse websites.. Even App performance slows

Regarding my vip plan

I had a ticket regarding my vip plan and Mr Dhananjay one of the customer representative helped me out with the issue within some time

Great service

When I faced a problem , I just mentioned it in the chat only. then the representative called me back and immediately solved it….
Great service from them…

Response from developer

Hi Billix, we are glad to know that our support team was helpful. A big thank you from our support team

Worst App ever they help only till they receive money in account

Worst app never. Guys don’t ever fall for this. It doesn’t work always reconnects in a day Atleast thrice u need to delete app and down coz it says reconnecting. Waste of money I would say. When u call them they deny to rectify the issue saying it’s not the shift time .

Issues resolved

My problem has been resolved immediately online by Parvinder

Bharat

It was nice experience and special thank to Mr.Shivendra for the great support provided during the app purchase , thank you much

Excellent support from BG supporting team

Had issue with login. Was fixed with live chat. Quick response.