It doesn't work
I don't recommend it at all. I bought it for a whole year and without interest and my money was not refunded.
Great Support
I had an issue unable to access a site and their support was fast and able to resolve my issue.
Great customer support
App works very well and the customer support was very kind and efficient!
Great service
I have been a customer of this great app since 2013 it is easy to use and great value for money. I recently had a slight issue with logging on. I contacted customer service and they were so attentive, helpful and informative and resolved the issue for me in no time at all. What a great back up team. Thank you
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Fixed my account with ease !
Just a huge thanks to Favour E for sorting my account out - had a long issue and they fixed it within 30min ! Plus great customer support and speedy response happy to be back on One Click ! Many thanks again 🙏🏽
Dissapointing
Doesn’t work. Annual subscription should allow free server service, it doesn’t work. The 1/3/12 m subscription service registered payment on apple, but the app didn’t recognise membership status and hence no premium servers service worked. Waste of time.
Super App
Ich habe die App schon seit Jahren und war immer zurfrieden mit ihr. Nachdem man sie nun verkleinert hat und nur noch Deutschland als Auswahlsland zur Verfügung stand, habe ich mir die Vollversion heruntergeladen.
Nach dem Kauf hatte ich Probleme beim Einloggen und nichts funktionierte mehr, aber mit dem Support Life-Chat in der App bekam ich umgehend Hilfe und das Problem wurde gelöst.
Nach dem Kauf hatte ich Probleme beim Einloggen und nichts funktionierte mehr, aber mit dem Support Life-Chat in der App bekam ich umgehend Hilfe und das Problem wurde gelöst.
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Best one
The only VPN that provides Russian IP. Safe, fast, big choice of countries. Nice and professional customer service.
Great support
I’ve been using for a few years now and haven’t had a problem with the connections and there are sufficient of them for the countries that I require. I was also pleasantly surprised at how quickly their support reacted when I did have a problem with my account subscription. Their initial response to my email was in minutes and the problem was resolved in a couple of hours.
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Resolved
The app is being upgraded and working well
Dont buy it !
I ve done a membership before checking if the vpn is working! But surprisee , is not working at all ! Dont spend money on this app! They are not even respond at the emails
Update on Review
Had difficulty when the change happened but it works now, used to be able to use the account on every device and now it tells me i can not.
+4 stars work working
-1 star for PIA
+4 stars work working
-1 star for PIA
Super
Ich bin schon seit langer Zeit Kundin von VPN ONE Click Professional. Nach einem Update hatte ich Probleme, da mein Abo nicht mehr funktionierte. Der Support hat mir jedoch sehr schnell und kompetent geholfen. Jetzt funktioniert alles wieder perfekt, und ich habe mein Abo sogar für ein Jahr kostenlos erhalten. Tipp: Den Support am besten direkt über die App kontaktieren!
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Great customer service
I have used VPN One Click for many years, I had a problem when I transferred to a new iPad and the VPN didn’t copy over correctly. Their customer service was really helpful and didn’t make me feel like a complete idiot! Talked me through how to fix the issue, now working fine. I highly recommend this App, it does exactly what it says it will do.
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Great support
Sehr gute App und super Support wenn es mal Probleme gibt.
Hopeless
I’ve been using this VPN for years without any issues and always recommend it to friends.
Since the last update it would not connect so I contacted them through the app which they resolved quickly, unfortunately the next day it would no longer connect. I contact them again but they haven’t resolved it this time. I uninstalled and reinstalled but now the app will not open.
Shame that a good VPN has been ruined and I have to find an alternative.
Since the last update it would not connect so I contacted them through the app which they resolved quickly, unfortunately the next day it would no longer connect. I contact them again but they haven’t resolved it this time. I uninstalled and reinstalled but now the app will not open.
Shame that a good VPN has been ruined and I have to find an alternative.
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Update for iPad
Still not working after 2 weeks - very poor.
Great help
Very good and fast response. Great help so easy back up and running. Thanks.
Useful customer service
Been using the app for years, works really well. Customer service very responsive and helpful in case of trouble.
Good
Great program with continuous updates and good follow-up from technical support.
