Scam
Response from developer
Hello Logan. I am sorry to hear you had such a frustrating experience with the billing process. Please reach out to us directly at support@hominyx.com so we can look into your account details and help resolve this for you. All transactions require your explicit authorization via FaceID, TouchID, or your passcode, but we would like to review what happened. Best, Marcus.
Good
Response from developer
Hello Mohamed. Thanks for the positive feedback, we really appreciate the support. I will make sure to share your kind words with the rest of the team. Have a great day. Best, Sarah
Excellent VPN
Response from developer
Hello KANYANJA. Thank you so much for your kind words. I am really glad to hear that you find the app easy to use. Best, Sarah.
FALSE ADVERTISING
Response from developer
Hello. I am sorry to hear about the confusion regarding the pricing structure. All transactions are processed through Apple and require your explicit authorization via FaceID, TouchID, or your passcode. Please reach out to us at support@hominyx.com so we can look into the details and help you resolve this. Best, Clara.
Says it’s free but it’s not
Response from developer
Hi. I am sorry to hear about your frustration regarding the pricing. Please note that all transactions are processed securely by Apple and require your explicit authorization through FaceID, TouchID, or your passcode. Please reach out to us at support@hominyx.com so we can look into the details of your account and help resolve this for you. Best, Elena
VPN
Response from developer
Hello Ttinyrex5, Thank you for your review! All transactions are processed by Apple and cannot occur without your explicit authorization. Please reach out to us at support@hominyx.com so we can investigate this further for you. Best, Chloe
doesnt work
Response from developer
Hi EvaEllasMommy, I'm sorry to hear you're having trouble with the app not working. Could you please tell us your device model and OS version at support@hominyx.com? This will help us figure out what's going on. Thanks, Chloe
Great vpn
Response from developer
Hello LuiLui3466, Thank you for your kind words about our VPN! We're so glad you find it to be great and that it detects quickly for you. We appreciate you taking the time to leave us a review. Best, Chloe
Doesn’t let you unsubscribe
Response from developer
Hello Warning134, We're sorry to hear you're having trouble unsubscribing. All subscriptions and transactions for our app are handled directly by Apple. This means they cannot be processed without your explicit authorization, such as FaceID, TouchID, or a passcode. Please reach out to us at support@hominyx.com so we can investigate this further for you. Best, Alex
No free trial, so can’t trust
Response from developer
Hello Supebmm, We understand your concern about the lack of a free trial. We aim to provide a trustworthy service and appreciate you sharing your feedback. We'll definitely pass your suggestion for a trial period along to our development team. Thanks, Liam
Don’t work that good
Response from developer
Hello MarTheGreat1203, I'm sorry to hear you're experiencing issues with the app not working as expected after the first day. Could you please reach out to us at support@hominyx.com with your device model and OS version? We'd like to investigate this further to help you get everything working smoothly. Thanks, The Support Team
Got my acct overdrawn
Response from developer
Hello venteicherm, We understand this is frustrating. Developers cannot charge users; Apple processes all payments via FaceID/TouchID. Please email ios_feedback@avirise.dev for subscription assistance. Best, Maria
Refund
Response from developer
Hello there, I understand you're having trouble. I'm sorry for any frustration this may have caused. As Apple handles all App Store transactions, please contact us at ios_feedback@avirise.dev so we can assist you further! Best regards, Elena
Mon abonnement ne veut pas partir
Response from developer
Bonjour Enzo4199, je suis désolé d'apprendre que vous rencontrez des difficultés avec votre abonnement. L'application ne peut pas retirer de l'argent sans votre confirmation explicite via votre identifiant Apple, car tous les paiements sont traités par Apple. Pour toute question concernant votre abonnement, veuillez contacter ios_feedback@avirise.dev pour obtenir de l'aide. Cordialement, Léo, Support Manager.
Took Money From My Account
Response from developer
Hello! I'm very sorry to hear about this incredibly disappointing experience! It's technically impossible for our app to charge you automatically. All payments are processed securely through Apple, and they only occur after you confirm the transaction with your Apple ID. Please double-check your Apple subscriptions and payment history. If you still have concerns or need further assistance, please contact us at ios_feedback@avirise.dev so we can help you sort this out. Best, Jane, Support Manager.
Golpe
Response from developer
Olá, Lamento muito que você esteja tendo problemas com o cancelamento da assinatura. Gostaria de esclarecer que o aplicativo não tem permissão para fazer cobranças automaticamente. Todas as transações são processadas pela Apple, e só ocorrem após a sua confirmação via Apple ID. Se precisar de ajuda para cancelar a assinatura ou tiver outras dúvidas, entre em contato conosco em ios_feedback@avirise.dev para que possamos te auxiliar. Atenciosamente, Pedro, Support Manager.
Не пользовался программой, списало деньги
Mili
Arnaque
Response from developer
Bonjour Evan7272, Je suis désolé d'apprendre que vous avez eu une expérience négative avec notre application. Je comprends votre frustration concernant le prélèvement de l'abonnement annuel. Je tiens à vous assurer que notre application ne peut pas prélever d'argent automatiquement sans votre confirmation explicite via votre identifiant Apple. Tous les paiements sont traités uniquement par Apple. Si vous souhaitez discuter de votre situation plus en détail, n'hésitez pas à nous contacter à ios_feedback@avirise.dev. Cordialement, Jean-Pierre
