No answer from support
Response from developer
We don't process any payments ourselves. Billing for trials and renewals is handled entirely by Apple. Under Apple's rules, a free trial renews automatically unless it's cancelled at least 24 hours before it ends, which is why the charge can come a day earlier than expected. You can check or cancel anytime in Settings → your name → Subscriptions. For a few calls you don't even need a trial: VPN Wave has free servers you can use forever, with no subscription. Our support team replies within 6 hours at most, so our answer may have landed in your spam folder. Please check there, and if you can't find it, write again to info@wave-vpn.app and we'll get right back to you. VPN Wave Support — info@wave-vpn.app
Hi good vpn owner👍
Response from developer
Thank you so much for the kind words! 🙏💐 We're really glad VPN Wave is working well for you. If you ever need anything, just write to info@wave-vpn.app. — VPN Wave Support
想收费的话，直接标行不行？
Response from developer
VPN Wave 并不是付费软件：应用内有大量免费服务器，无需试用、无需订阅，永久免费使用。三天试用只针对高级功能，完全是可选的，试用期结束前取消不会产生任何费用。所有扣费和订阅管理都由 Apple 负责，如需取消，请前往「设置 → Apple 账户 → 订阅」。有任何问题，欢迎发邮件至 info@wave-vpn.app。 — VPN Wave 支持团队，info@wave-vpn.app
Not working
Not working
Response from developer
Wave connects reliably for the vast majority of our users, so something specific is going on with your setup. If one server doesn't respond, switch to another location — that resolves it almost every time. Tell us which server you tried and what you're seeing at info@wave-vpn.app and we'll get you connected. info@wave-vpn.app
Great
Response from developer
Great to hear — thanks! 🚀 If there's something that would make it a 5 for you, tell us at info@wave-vpn.app; we read every suggestion. — VPN Wave Support, info@wave-vpn.app
