Complete Garbage
20k on a new system and the app crashes. WOW.
Terrible
Update 6/2/2026 : Absolute trash system. The schedule was so unreliable that I deleted the schedule in the app. Want to guess what happened? Yes. The garbage unit still randomly turns on heat all by itself. Now I need to figure out how to swap all this garbage out with smart thermostats, with zero assistance from Lennox. Garbage trash pita vomit. What a waste of time. This is so painful.
Original: We get t the condo with Lennox VRF Mini-Splits. Never would have chosen these. No instructions on which app to get, found this after many hours of research. After you add a controller, it loses connection to app within a few hours or days. We set one controller on a simple schedule (only possible through app, not touch screen!!!?!?!), and it mostly works. Mostly. Terrible experience. Would never ever recommend Lennox. This app is of mediocre design, and poorly executed. No smart home connectivity at all. Tempted to put money down, rip out Lennox and go with better brand. What a waste!!
Original: We get t the condo with Lennox VRF Mini-Splits. Never would have chosen these. No instructions on which app to get, found this after many hours of research. After you add a controller, it loses connection to app within a few hours or days. We set one controller on a simple schedule (only possible through app, not touch screen!!!?!?!), and it mostly works. Mostly. Terrible experience. Would never ever recommend Lennox. This app is of mediocre design, and poorly executed. No smart home connectivity at all. Tempted to put money down, rip out Lennox and go with better brand. What a waste!!
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Never works
Why spend the money for these controllers to remote access your home. If I could do it all over again it wouldn’t be Lennox. You call tech support and they find out you’re the homeowner. They just hang up on you. The installer can’t even figure it out and their VRF install experts by Lennox.
Never works
Why spend the money for these controllers to remote access your home. If I could do it all over again it wouldn’t be Lennox.
Terrible
We get t the condo with Lennox VRF Mini-Splits. Never would have chosen these. No instructions on which app to get, found this after many hours of research. After you add a controller, it loses connection to app within a few hours or days. We set one controller on a simple schedule (only possible through app, not touch screen!!!?!?!), and it mostly works. Mostly. Terrible experience. Would never ever recommend Lennox. This app is of mediocre design, and poorly executed. No smart home connectivity at all. Tempted to put money down, rip out Lennox and go with better brand. What a waste!!
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