App is terrible
Always says restaurant is not accepting orders when the restaurant tells me to order in the app. Now restaurant is not even showing up in the app. Can’t use a reward that expires on the 8th.
Fake fraudulent activity
The app and everything was going fine, I’d go and pick up food for my brother my dad and me every Wednesday because of the free cheese slice they have with any purchase, but I just received an email along with my other family members threatening us with immediate account deactivation stating they found fraudulent activity in the account which is not the case at all, I’m just the only one that pick it up since my brother is busy and my dad is wheelchair bound, they haven’t responded in 6 hours and wanted to deactivate the account by the end of day, I will be expecting compensation for this mistake of theirs because this is absolutely ridiculous, no proof at all and threatening my family is not a good look especially when it is so readily available that each account has a different phone, and card for it.so I’d recommend bringing everyone if your family is going to order otherwise you may have to deal with this same issue I am wasting my valuable time on.( it is currently 6:34 in the afternoon rn)
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Doesn’t work
I created an account using the QR code at the restaurant. It wanted me to verify me email. Email never came. I submitted twice. Then I downloaded the app and tried to create an account there. It said one already existed for that email, so I tried to log in instead. It said email or password was wrong. I knew it wasn’t wrong because I had just created it minutes before. Tried several times. Them used the “forgot password?” button. It asked for my email and I was told there was no account for that email. I give up. If you’re going to make that hard, you don’t get my business.
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Waste
Downloaded the app but the vendor never gave us the discount because they told us the system isn’t working
Now useless
App now says “Sorry this app is no longer active”
No longer active?
I had so many points and was stacking them up to put my rewards to use :( this is terrible 😭😭😭😭😭
Needs New Things
I deleted the app a while ago and reinstalled it. I’m now logged out of my account and can’t get back in. It asks me to put in my number. I do, and it says to wait for a code from SMS, but I don’t get the message with the code on it. I suggest they have the traditional login method: enter your username and your password. Also, there should be alternative methods to gain points such as scanning a barcode on your receipt or having a QR code the staff can scan as you checkout.
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Love it
Love this place best customer service
Best food in the mall hands down 👋🏽👋🏽👌🏽
Best food in the mall hands down 👋🏽👋🏽👌🏽
Not loading
The app is terrible takes over 20 minutes to even load.
Can’t make an account
After entering my info and tapping Sign Up, the sign up button grays out and nothing happens. I tried multiple times.
Loving the app!
Villa, thanks for coming out with an app. Makes purchasing easy and collect rewards. I live in Lodi and end up at Bergen Town Center and GSP all the time, even the one by Times Square. More reason to eat pizza!
