Pile of garbage
Never buying a VSSL product again. Absolutely terrible. Both the old and new app continuously don’t connect. Google Home is glitchy with VSSL. Paid over $4k for the 6-zone amp and couldn’t regret it more.
Unclear wording in advertisement
To be clear, these zone devices rely solely on the device you’re streaming from via Airplay etc. the Ax-1 is NOT capable of grouping any wired source to another Ax-1 driven zone as can be done on other true streaming zone systems. Example: you’re living room tv is wired to an Ax-1 for living room speakers and is playing a football game and you’re grilling in your backyard and would like the game to also play over your back patio speakers, something other streaming zone systems call “grouping” etc. and are totally capable of. Or say you have a turn table wired to one of the zones and would like for it to play throughout all of your zones. Not going to happen on this system. Actually had to call tech support to have them clearly break the news to me. This is a very stripped down version of brands like Sonos etc. and you figure this out rather quickly upon first sight of the app interface itself. You select your music, app jumps to your real streaming app, you hit the Airplay button, select your zone(s), music starts playing. Whoopty-doo. Most newer equipment can already be streamed to via Airplay etc. so what’s the selling point? Piggy backing off of Airplay2’s ability to Airplay to multiple devices and calling it a multi-zone streaming system. The zone players are clearly not capable of actually communicating with one another. Far overpriced and has no business comparing themselves to any of the top single app streaming zone systems on the market. The technology just isn’t there in this product.
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Awesome Product
I have used the VSSL in my home for over 2 years now. I currently run 2 of the 6 channel units and will be running a third soon. This system works seamlessly with streaming from any phone or device and also integrates perfectly with the Google home so you have your favorite music playing with a simple voice command. Love this system!
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Stopped working
At first it was great. Then it just stopped being able to connect. There’s no ability to troubleshoot or diagnose the issue. Now it’s totally dead. Probably has something to do with a version update. But how would I know?!
Response from developer
Hi, thank you for your feedback! We apologize for the late response. We are currently working to add more troubleshooting or otherwise helpful features to the app. It sounds like you may be experiencing a networking issue. If you have not yet, please contact VSSL support and we will help troubleshoot your issue. Thank you again for your valuable feedback! VSSL Team
Great app to compliment a great product
Love the app and product. Simple and easy to use.
Response from developer
Hi Tym, Thank you for your feedback! We are glad that you are enjoying the app and your VSSL product. Please don't hesitate to let us know if you have a suggestion, or if you run into any issues. VSSL Team
