Vuzix Companion User Reviews

Is Vuzix Companion Safe?

Not enough ratings yet to assess Vuzix Companion.

Is Vuzix Companion Legit?

Vuzix Companion appears to be a legitimate app. AppsHunter Legitimacy Score for Vuzix Companion is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Vuzix 3.0.0

I don’t know what’s going on with there software team at Vuzix but this new update is the most worst update ever. I have been using the Vuzix blade 1.5 upgraded version and one refurbished one as well for two years now with no problems whatsoever now that I have purchased another one, due to the fact, that one of my Vuzix blades was destroyed for reasons, unknown . As soon as I tried to pair the new refurbish, Vuzix blade 1.5, I started having problems after updating to this Companion app. If by chance you have the older version of the Companion app, I suggest you do not update to this one at all. Yours truly officer, Barrington
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Good UI and simple setup but buggy with phone

It’s a nice UI with simple to use setup and interface. However functionality is impacted with Bluetooth issues that break notifications from the phone once the device reboots or you toggle the Bluetooth receiver on/off. Furthermore for the sort period that notifications work you can’t use the glasses as a Bluetooth headset for phone calls. It will pay media audio fine but no phone call. Actually got it to work once while trying to troubleshoot by removing and repairing the glasses with Bluetooth. When it worked I was able to control the phone (end call) via the Home Screen notification and use the glasses as my headset. Never got it to work again, even after complete restore of glasses and application. If this issue is resolved then it would be a great product! Fingers crossed that this will be addressed soon
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Good app but some issues

Connectivity seems to break if you previously had a wifi connection configured in the Blades OS beforehand, notifications don’t work properly either. It’s a good app for managing files and app installs for the glasses!

Terrible

Keeps freezing up

Diffcult to work keyboard

It takes you hours to type in a wifi password and the touch part dosent work 1/10.
for this to be 2,067$ I except a refund.

Doesn’t pair

It keeps not letting me do anything since it says it’s not paired with the glasses but it says it’s paired on the glasses but the app keeps telling me it’s not paired

Connectivity issues

The pairing loses connection even though the glasses say it is connected the app says it is not. When it is connected and paired, it is a matter of time before it doesn’t work again. Even un pairing from the app and from Bluetooth and starting over doesn’t always work. Takes a few times to get it working. Also it would be nice if the glasses worked just using Bluetooth through the app. Instead, you can’t use google assistant or the app while just connected to the Bluetooth. It is useless without WiFi, which is a shame because it should be able to use the phone to just get info like map directions. Why does it need its own WiFi connection?
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Keeps getting better

Vuzix keeps adding new functionality to the companion app and it’s so easy and simple to use.

Nope

Blade won’t let me use my account. Says my device is registered to another account. Bought new from Vuzix. Can’t get more apps because it won’t associate with my account. Bad app. Bad company.

Response from developer

Hello outcast0006, We are sorry you have encountered this issue with your device. We can absolutely fix this so you can get the best experience out of your Blade. Please send a quick email to technical_support@vuzix.com with your Blade's serial number and the email address you registered to vuzix.com with and we will take it from there.