Excellent App for Business Accounting and Billing!
Especially helpful for small and medium-sized businesses looking to manage their accounts efficiently without unnecessary complications.
Overall, a great app with practical features and excellent value for business owners. Highly recommended!
Sonu
Very Disappointing Experience – Misleading Subscription Plans and Hidden Charges
Initially, they promote their Gold or Full Service packages, making customers believe that most features are included in the subscription. However, after purchasing the subscription, customers are asked to pay additional charges for services that they were initially led to believe were included.
Even the Mobile + Desktop plan has several limitations. You cannot freely use the subscription across multiple mobile devices or desktops as you might expect. Additional payments are required for certain device combinations and access.
They also make claims about compatibility with different devices, including iOS, but the actual experience does not seem to match what is advertised.
Another major concern is the pricing structure. The initial subscription is offered at an attractive discounted rate, but once customers start using the service, the renewal prices increase significantly, sometimes by two or three times.
My main concerns are:
* Misleading subscription advertisements.
* Hidden or unexpected additional charges.
* Unclear device usage restrictions.
* Lack of transparency regarding included features.
* Significant increases in annual renewal fees.
I strongly recommend that potential customers carefully read all terms and conditions and confirm every feature, device restriction, additional charge, and renewal price before subscribing.
Overall, my experience has been extremely frustrating. I expected a complete service after paying for the subscription, but instead encountered unexpected limitations and additional costs. I would not recommend this service based on my experience.
Response from developer
Hi, we are sorry to hear about your experience. This isn’t the kind of service we aim to provide. Please call or WhatsApp us at +91 9538610930; we would like to understand your concern in detail and will be happy to assist you.
Item category and item photo
Response from developer
Hi, Thank you so much for supporting us by rating us 5-Stars! Please call or WhatsApp me at +91 9538610930 or share your contact details at chandrashekhar.kumar@vyapar.com; I would like to understand your concern in detail and will be happy to assist you.
Simple, Quick and Hassle-Free Invoicing
Response from developer
Hi, Thank you so much for rating us 5-Stars! We appreciate your love & support. Keep using Vyapar - India’s No.1 App for Invoicing, Billing, GST, Inventory, Accounting.
Simple, reliable & easy to use
One area that could be improved is the service reminder feature. Unfortunately, the service reminder option is currently not available for users in the UAE. Having this feature available in the UAE would be very helpful for businesses, especially for keeping customers informed about their upcoming services.
Response from developer
Hi, We are glad that you like our app! We would very much appreciate it if you could give us a 5-Star rating. Your suggestions are valuable to us and, we have noted them. We will keep working hard to provide an even better user experience and new features. Keep using Vyapar - India’s No.1 App for Invoicing, Billing, Inventory, Accounting.
TO IMPROVE IN APP
Some important suggestions:
• If a bill results in a loss or negative profit, the app should show a warning and should not allow the bill to be saved unless the user confirms it.
Response from developer
Hi, Thank you so much for supporting us by rating us 5-Stars! We are continuously working to improve our app, enhance the user experience, and introduce new features to better meet our customers’ needs. Please call or WhatsApp us at +91 9538610930. We would like to know your concern in detail and will be happy to assist you.
Payment Link Feature Needed
Response from developer
Hi, Thank you so much for supporting us by rating us 5-Stars! I would like to inform that Link payment to invoce feature is already available in our app. Please call or WhatsApp me at +91 9538610930 or share your contact details at chandrashekhar.kumar@vyapar.com; I would like to understand your concern in detail and will be happy to assist you.
WhatsApp linking problem
Response from developer
Hi, We are glad that you like our app! Please call or WhatsApp me at +91 9538610930 or share your contact details at chandrashekhar.kumar@vyapar.com; I would like to understand your concern in detail and will be happy to assist you.
Review
Response from developer
Hi, Thank you so much for rating us 5-Stars! We appreciate your love & support. Keep using Vyapar - India’s No.1 App for Invoicing, Billing, GST, Inventory, Accounting.
Link Payment option not available on the iOS
Kindly add support for Link Payment / Link Transaction in the iOS app as soon as possible. It would greatly improve the user experience for iPhone users.
Thank you.
Response from developer
Hi, We are so sorry to hear about your experience. We've recently launched the new version of Vyapar and are actively working to bring more features like those in our Windows, Android, and Mac apps. Please call or WhatsApp us at +91 9538610930; we would like to understand your feedback in detail and will be happy to assist you.
Gold Subscription, Secondary Admin Issue Still Unresolved
I had already reported this issue earlier and was advised to send a screen recording if it happened again. I have attached the video clearly showing the problem. I have also emailed them and messaged them on WhatsApp, but there has still been no proper resolution. As a paying Gold customer, I expected better support and a permanent fix by now. Unfortunately, the issue has reoccurred, and I am disappointed with how long it has taken to address it.
Please investigate this urgently and provide a proper fix. If this continues without resolution, I will have no choice but to reflect my experience in my App Store review.
Response from developer
Hi, We are so sorry to hear about your experience. Vyapar is a device-based application. If you like to operate from multiple devices, then you need to get the license, or else, if you just want to see, then one license is enough to view on multiple devices. Please contact or WhatsApp us at +91 9538610930 so that we can get in touch with you and and understand the requirement and resolve the issue.
Main Basic Service or tools not available for doing business in this application
Response from developer
Hi, We are sorry for the inconvenience caused. We've recently launched the Vyapar in iOS and are actively working to bring more features like those in our Windows, Android, and Mac apps. For any queries, feel free to call us at +91 9333911911 or WhatsApp +91 9538610930, we're happy to help!
Could be better
- cannot raise eway bills on phone. Which I think would be simple enough to build as it’s just an api call
- Your store manager or the sales person can see your cost price. Honestly, idk why this is needed. Just because of this option, I’m not training my employees to use this application for billing and doing it myself
- Sometimes when I raise a bill on phone after all the details are entered, it says something went wrong which is really frustrating as I have to redo the whole thing again.
Please fix these issues at the earliest possible time frame
Response from developer
Hi, we’re sorry to hear about your experience. We have a URP feature where the app does not show stock cost price. Please call or WhatsApp us at +91 9538610930, we’d like to understand your concern in detail and assist you.
Issues with billing,sync and orientation isssue In iPad
Second issue is when entering sale item it openes a new tab for each item instead of entering it in same page which makes the process of entering multiple items a task
Orientation issue in iPad when changing from landscape to portrait the app goes to small mode and doesn’t work properly
Response from developer
Hi, we’re sorry to hear about your experience and value your suggestion. Please call or WhatsApp us at +91 9538610930, we’d like to understand your requirement in detail and assist you.
Worst app (updating not happened adter 2 months of complain )
Response from developer
Hi, we are sorry to hear about your experience. We would like to inform you that we have already released the feature for tobacco product calculation. Please call or WhatsApp us at +91 9538610930 we’d like to understand your requirement in detail and will be happy to assist you.
Very helpful software
Response from developer
Hi, Thank you so much for rating us 5-Stars! We appreciate your love & support. Keep using Vyapar - India’s No.1 App for Invoicing, Billing, GST, Inventory, Accounting.
Best Billing Software For Retail Business
⭐ 1 Star – Very Poor App & Worst Privacy Control
There is NO privacy between owner and employees.
On iPhone, even when using Salesman options, employees can still see purchase price, stock value, and profit-related data. This is extremely dangerous for any business.
Employees don’t understand taxes, expenses, or profit calculation, but they start questioning owner margins after seeing internal data. Because of this issue, my two employees left my company and it created unnecessary conflict and loss.
I have been complaining continuously for more than 6 months, but Vyapar support has not resolved anything. Every time they give excuses instead of solutions.
It honestly feels like Vyapar company does not even test their app properly on iPhone. My guess is they don’t even own an iPhone to check these problems, which shows how careless and unprofessional they are.
For a paid business app, this level of poor privacy control, bad support, and negligence is unacceptable.
I DO NOT recommend Vyapar to any serious business owner, especially those who have staff and use iPhones.
Very disappointing experience.
Response from developer
Hi, We are sorry for the inconvenience caused. Please call or WhatsApp us at +91 9538610930; we would like to understand your concern in detail and will be happy to assist you.
App not working on iOS 26
Response from developer
Hi, we are sorry to hear that. Could you please contact or WhatsApp us at +91 9538610930 so that we can get in touch with you and resolve the issue.
