This platform uses guided video to bridge the gap between field operations and back-office teams. It leverages AI to review submissions, ensuring quality and safety while providing contextual visibility and insights.
1.5.89
October 19, 2026
Bug Fix.
Vyn SmartVideoNotes® is a platform that uses guided video to help organizations improve visibility between field operations and back-office teams. It's designed to capture real-world context of work, reducing gaps in reporting and improving efficiency.
It is trusted by organizations in utilities, telecoms, and retail, with 90% of top UK utilities using it. It's suitable for companies with distributed assets and field teams.
Vyn AI™ automatically reviews and audits every video submission. This provides a first level of triage to verify quality and safety in real-time, and offers contextual visibility for upskilling junior colleagues.
Yes, Vyn CX (Customer Experience) allows customers to 'show and tell' via a browser without needing to download an app. This is used for tasks like pre-installation surveys or troubleshooting.
It captures short, guided video updates from customers, contractors, or engineers. The AI then categorizes this information for tasks like accelerating quotes and resolutions.
Yes, Vyn FX (Field Experience) digitizes assurance for the asset lifecycle. The Agentic AI audits work against regulations, enabling remote oversight and non-compliance alerts.
The latest version is 1.5.71, last updated on March 17, 2026. This indicates a consistent update schedule for the application.
No, Vyn SmartVideoNotes® does not contain advertisements. It is a free application designed for business use.
