App doesn’t work
App doesn’t work
🙂
App not opening
Doesn’t open
App is Broken
Can’t open App
App not opening
Unable to open the app after purchase
$100 and it won’t open
Overpriced App Undermines Its Mission to Help MS Patients
Only flashes “No Plans Available…”
Another app you need to pay for
It’s a recipe app and only a recipe app
Response from developer
Hello, thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration or disappointment you experienced with our Wahls Diet App. Your satisfaction is our utmost priority, and we're committed to improving your experience with our service. We understand the importance of having a comprehensive tool to support you on the Wahls Protocol journey, including features such as a food database and a food diary. While our current focus has been on providing a wide variety of recipes tailored to the protocol, we acknowledge the necessity of expanding our app's functionality to better serve your needs. We are actively working on updates to incorporate the features you mentioned, including a robust food database and a comprehensive food diary. We appreciate your patience and understanding as we strive to enhance our app to meet the diverse needs of our users. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust and satisfaction in the future.
Ok but can’t add recipes or food
Response from developer
Hello, thank you for taking the time to share your thoughts and experiences with the Wahls Diet App. We appreciate your feedback and want to address the concerns you've raised. We're delighted to hear that you find the recipes in the app amazing. However, we sincerely apologize for any confusion or frustration caused by errors in the recipes. We understand the importance of accuracy, and our team is committed to resolving these issues promptly. Regarding your concern about the inability to add certain foods, we want to clarify that the Wahls Diet App is primarily designed to provide a curated selection of recipes aligned with the Wahls Protocol. It is not intended to function as a general food tracking app. We intentionally restrict users from adding foods and recipes to ensure strict adherence to the Wahls Protocol. This decision is rooted in two crucial reasons. First, the Wahls Protocol is specific about what foods are allowed to support individuals managing MS symptoms effectively. Second, the recipes and foods featured in the app undergo a rigorous evaluation process, including compliance with the Wahls Protocol and thorough nutritional analysis. Our team ensures that the foods and recipes within the app are not only compliant but also meet the high standards necessary to support your health and wellness goals. This meticulous approach helps us maintain the integrity of the Wahls Diet App and ensures that users are presented with options that align with the core principles of the Wahls Protocol. We understand your desire to track additional foods, such as a plain sweet potato or liver, and we appreciate your input. Please be assured that we take customer feedback seriously, and we are actively working to enhance the app's features while maintaining the strict standards set by the Wahls Protocol. Thank you for your understanding and for being a part of the Wahls community.
Hmm
It’s a nice idea but missing essential things and confusing to navigate.
It also really needs a daily carb tracker to be usable, as keeping under 50g is an essential part of ketogenesis.
It would also be much better if your ingredient preferences saved and didn’t reset each time you search for a new recipie.
Does not work
Not worth the price
Response from developer
Thank you for taking the time to share your feedback with us. Dr. Wahls does allow bananas after the appropriate vegetable intake, and we are not able to determine if you follow that advice. Oats are allowed in the non-gluten grain, limited amount category. Please let us know if you need assistance. We are happy to help you in any way we can. Our goal is your improved health.
This app is not free
Response from developer
Thank you for taking the time to share your feedback with us. We're sorry to hear that you were disappointed with your experience on our app. We understand how frustrating it can be to encounter unexpected costs, especially when you were under the impression that the app was free. We want to assure you that our intention was never to mislead you. We do offer a $4.99 introductory offer so you can try the app, but we understand that it may not be sufficient for some users. We'll take your feedback into account as we continue to improve our app and make it more transparent for users. If there's anything else we can do to help or if you have any further questions, please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to provide you with a better experience in the future.
Cancel my subscription
Response from developer
Thank you for reaching out to us and we're sorry to hear that you've had difficulty canceling your subscription. We understand how frustrating this can be, and we apologize for any inconvenience caused. We want to assure you that we're here to help and we'll do everything we can to assist you in canceling your subscription effectively. Please email us directly at support@wahlsdietapp.com so we can help you with the cancellation of your account. Alternatively, you can also follow the cancellation process provided by Apple which you can access through this link - https://support.apple.com/en-ph/HT202039 Once again, we apologize for the inconvenience caused, and if there's anything else we can do to assist you, please don't hesitate to let us know. We value your feedback.
