WaiterAid - Restaurants

WaiterAid - Restaurants

Restaurant tools you can trust

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Details

Released
March 25, 2020
Updated
October 22, 2026

Features

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About

WaiterAid helps restaurants manage reservations, fill more tables, get to know their guests, and simplify daily operations. Since 2003, we have developed our products together with restaurants - from small neighborhood spots to some of Sweden’s most renowned restaurants. A RESERVATION SYSTEM THAT WORKS WITH YOUR RESTAURANT Every restaurant works differently. That’s why WaiterAid is flexible and can be adapted to the way you operate. Manage reservations, tables, seatings, waitlists, and guest information - all seamlessly in one place with WaiterAid. FILL MORE TABLES Gain better control over your restaurant’s capacity and optimize tables and seating times based on how each day actually looks. WaiterAid helps you make better use of your restaurant, reduce empty tables, and create a smoother flow throughout service. GET TO KNOW YOUR GUESTS Keep guest history, preferences, and other important information in one place. With better knowledge of your guests, it becomes easier to provide a personal experience, build stronger relationships, and encourage more guests to return. BOKABORD As a WaiterAid customer, your restaurant gets visibility on BokaBord, where guests can discover restaurants, find inspiration, and book a table. BokaBord is directly connected to WaiterAid, creating a seamless journey from discovery to reservation. MARKETING AND ANALYTICS WaiterAid is more than a reservation system. With tools for marketing and analytics, you can create newsletters and campaigns, track occupancy and booking patterns, understand which guests return, and make better decisions based on your own data. 20+ YEARS OF EXPERIENCE When you choose WaiterAid, you get more than just a system. You also gain access to a team with over 20 years of experience in restaurant reservations and knowledge built through working with more than 1,300 restaurants. The technology is built into the system. The experience comes from us.
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What's New in WaiterAid

5.1.0

October 22, 2026

Easier status management, a clearer schedule and reservation list, plus the ability to create reservations directly from the schedule.

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