Has anyone truly won?
The app has no way to “contact” or “report” an issue.
Is this just a scam to keep people engaged?
Response from developer
Hello! An email was sent to you a couple days ago to congratulate you on your win. Please check your inbox and spam folder for an email from support@walkstars.app. Sometimes our emails are automatically filtered. Additionally, your MacBook has been delivered to the shipping address that you provided us. Every prize that we offer is won by real people, and delivered to them. It would be greatly appreciated if you can update your review once you have confirmed the receipt of your prize. Thanks!
Scam
Response from developer
Hello! We are not running a scam here. In fact, we are bound by gaming laws that force our system to be fair and legal. Our prizes run in a Prize-Draw format, where every additional ticket entered into the prize-draw increases your chances of winning it. I can fully understand the frustration of saving up a million tickets to then lose the prize you were hoping for, but please keep in mind that you are competing for prizes against an entire user-base who are all submitting thousands of tickets with the same goal in mind. Tickets are earned for free by taking steps. No purchase is necessary to either earn tickets or win prizes. Please reach out to support@walkstars.app if you would like to further this conversation, where I can personally prove to you that we are not running a scam.
I won!
Response from developer
Congratulations!
My ticket
Response from developer
Hello. I'm very sorry about the negative ticket issue you are experience. We have since squashed that bug. Feel free to reach out to support@walkstars.app if you have any other questions or concerns.
Achieve your health goals and win prizes
The concept of WalkStars is a little different. For walking you get tickets to enter prize raffles.
And the more you walk the more tickets you can get!
Last week, I won an Apple Watch. And the delivery was super fast. Perfect way to start the new year!
If you walk a lot or want to start, this is the perfect app! Winning isn’t guaranteed of course, but it’s fun and keeps you motivated.
A
Response from developer
Hi Ryan, thanks for the kind and honest review! Congrats on winning the Apple Watch.
Contests
Response from developer
Hello! I fully understand where you are coming from. At the time you wrote this comment, our app was only a couple of months old and had a very small user base. The few people that won several prizes were not family or co-workers, but they were very high steppers relative to the rest of the userbase. Our app is regulated under gaming laws and forces us to comply with fair and legal prize draw standards, and we are happy to do so.
Awesome!
Totally worth the walk
Encourages me to get out for a run
Walking and winning prizes what more can you ask for
Eh
Response from developer
Hi Dberdi, thanks for the feedback. We are still a very young company and do intend on improving our offering. Stay tuned for later this year where we'll have prizes that can be earned outside of prize draws.
Beautiful app!
Love this app!
Worth the download
Doesn’t work
Response from developer
Hello, Thanks for your review, and I'm so sorry you are running into a connection issue. As of yesterday, we released an update that gives us a much better way to track this specific connection issue. I can assure you that we are not running a scam, and the positive reviews you are seeing are not bots. We work very hard to offer exciting prizes, and every prize is delivered to real people. Please reach out to us directly at suppor@walkstars.app, and I will make sure you get logged in properly. I hope you'll give us a chance to turn this poor review around. All the best, Darren WalkStars Support
Great Motivation to Get Steps In!
👎🏻👎🏻👎🏻👎🏻
Response from developer
Hello, Thanks for your review, and I'm so sorry you are running into a connection issue. As of yesterday, we released an update that helps us track exactly what is going on with trying to login. Please try logging in again, and let us know directly what error code you are receiving by emailing support@walkstars.app. From there, we can fix the problem you are encountering. I hope you'll give us a chance to turn this poor review around. All the best, Darren WalkStars Support
