Walla App User Reviews

Walla App
Walla App
Walla Software, Inc.

Customer Experience

Positive experience39.5% of reviews
Neutral21.1% of reviews
Negative experience39.5% of reviews

~ Based on 38 written reviews from the US App Store.

What users say

Is Walla App Safe?

Walla App appears safe based on user ratings. AppsHunter Safety Score for Walla App is 98/100.

This assessment is based on 4,368 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
1.1% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 4,368 App Store ratings for Walla App.

Is Walla App Legit?

Walla App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Walla App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love WALLA! Wish I had it when I had my studios.

Love WALLA! Wish I had it when I had my studios.

Pilates

I just started back to Pilates and I am enjoying Tina’s classes so much! She has been so helpful before and after class..

Needs better sign-up flow

Walla works fine but it is maddening that you have to sign up for each session individually rather than being able to, say, sign up for all Tuesday 9am classes for the duration of your pass. Having to click into the calendar, click the class link, click reserve and then deal with the animation BS for every class is super irritating. I sign up for my classes for the month as I’m on an unlimited pass and this is the simplest way. The Walla app makes this tedious and annoying.
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UI needs work!

Dark mode seriously needed. With the UI and color schema chosen it makes it incredibly hard to see what spot you’re on in the waitlist. I’ve heard this same complaint from almost every person in my yoga studio. The easy fix would be dark mode.

Room for improvement

My former yoga studio switch from mindbody. I accidentally signed up for a membership with the wrong credit card and they couldn’t figure out how to switch my payment method, so I just left it. Then when I went to cancel my membership it had to be “approved” by the studio even though I wasn’t contractually obligated.
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Beautiful and easy to use

I love how easy the app is to use and how I can see all of the studio announcements on the home page. Such a refreshing experience compared to the old app my studio had!

Pretty good!

I prefer Walla’s app to their website, but I think the app is lacking a key feature for annual memberships: the Next Refresh date that can be found via the Your Credits & Plans tab on their website. This information is super important for me to make sure I know when my month ends and it’s a hassle to log into their website itself. Please bring this data to the app!
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TERRIBLE

No one to talk to regarding the studios on the app. It keeps studios locked into the app that you np longer visit nor want to see in the app. Theres no deleting them. There’s no contacting anyone about this. I emailed into the app and never got a response. How annoying it is to go and book for a studio you actually go to and the old studio keeps popping up and you have to see their schedule. FIX THIS and email people back. What is your problem?? No service these days.
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Response from developer

Thank you for your feedback! Our team has been working diligently to make updates to the Walla app, saved studio features—and we are constantly focused on improving communication. If you have additional feedback, please email hello@hellowalla.com and we will ensure you get an answer (and can update you on new app releases).

Terrible app

Something is always going wrong. This time the number of open spots has magically disappeared. Only app I know that takes good functionality away rather than adding it.

It’s fine, no value add

There’s no way to remove studios you’ve been to once and won’t go to again. The app also doesn’t open to the studio that you’ve favorited. And there’s no way to contact the app, the only contact information is studio information.

Favorite studio is broken

There isn’t a way apparently to get in touch if there are app issues. I clearly have a studio as a favorite yet when I open the app it goes to a different studio. I can’t delete the wrong studio. I tried making the wrong studio the favorite but it still shows that as the default. So likely the issue is that the last added studio will be the default on open.
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Response from developer

Hi! Thanks for providing feedback regarding favorites in the Walla ap. Our team is currently working on fixing this issue, which will be released very shortly! Thanks for your patience and if you have any other questions or comments, please feel free to reach out support@hellowalla.com

Core precision

I’ve taken private classes with Lisa and group classes with Stacey. They are both wonderful! It’s hard but worth it. It’s helped my body and mind. There is nothing better than a “ Good job” from Lisa and Stacey!

Response from developer

Hi Cooper! We are so glad you are having a great experience with Core Precision. Keep up the great work!

This is so simple and intuitive!

Razz has had a couple of apps and I’ve had multiple glitches with both of them. I therefore had low expectations when we transitioned to Walla. This has been perfection. Easy to sign up for classes and quick to cancel. Also easy to move between classes and special workshops or events plus you can view upcoming bookings all in one screen. I have no suggestions for improvement—just keep up the good work!!
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Response from developer

Hi Cindy! Thanks so much for providing this positive feedback—and we are so glad your app experience with Razz Yoga is seamless now (and super easy for you)! Keep on booking and enjoying classes. :-)

Love app but recent bug

This app is great. Easy to use and up until recently would add to my calendar. I have checked privacy settings but Walla will not add unless I give full access. Is this a change?

Response from developer

Hi! We love that you love the Walla app! Also, thank you for sharing your recent issue with adding classes to your calendar. If you'd like to email hello@hellowalla.com and share the type of calendar you are trying to add classes to, our team can take a deeper look at the bug you are experiencing. Thank you!

Easy to sign up for classes! Love it!

Easy to sign up for classes! Love it!

Very user-friendly

I love how intuitive and easy it is to use the Walla app. The announcements are my favorite part because I’m up to date with studio events! I also love the confetti every time I book a class :)

Response from developer

Thanks for the awesome and positive feedback! We love that you are in the loop on studio events (and the confetti is one of our favorites, too!). More exciting Walla app updates to come!

Intuitive platform

So easy to book classes!

Studio Owners: Do Not Switch to Walla

This app is frustrating. I really wish my favorite studio never switched to Walla. I get signed out every time I close the app so it’s a whole process to book a class every time. Once I’m signed in it usually glitches and says no classes available, then after refreshing several times and waiting on a loading screen for 30 seconds the classes will eventually populate. It feels petty to leave a 1 star review, but I’m locked in to this app since my studio is locked into this app. I got a canned response when I emailed Walla, so I’m hoping the developers will at least see the growing pile of 1 star reviews.
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Response from developer

Hi Adam! Please know your feedback has been communicated to our developer team—and we have been actively working on rectifying, updating, and simplifying the app sign-in/sign-out experience and loading times. We are constantly improving the Walla app functionality and appreciate your patience. If you have additional feedback, please email support@hellowalla.com, and we can address your comments directly. Thank you!

Just OK

The app has gone downhill recently. It signs me out every time I leave the app. It used to make me sign in more frequently than I would have liked, but not every time. The filter function no longer seems to be working. I only visit one studio and I don’t need to scroll through all the locations to find the place and time. I used to have the filter set to my studio and now all the studios are showing. I have the filter selected but it isn’t working. Basic app that worked reasonably well and now seems to not be working well anymore.
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Response from developer

Hi! Thank you for providing feedback regarding the Walla app and your recent experience. Our team is currently submitting a fix for the filter issue you've recently encountered—and they are proactively working on resolving + simplifying the sign-in process. If you have any additional feedback, we'd love to know! Please email support@hellowalla.com, and we can address your comments directly. Thanks again!

Love: Constantly Evolving

I love that I can see my class accomplishments. Walla is a wonderful app and is constantly evolving. It is an easy way to book classes and see the schedule in advance, and any studio announcements. Definitely recommend

Response from developer

Hi! Thank you for the positive feedback—and we love that you enjoy the class accomplishments and studio announcements! (A great source for studio news and information!) We are continually adding new features and functionality to improve the Walla app, too, so keep an eye out for exciting updates!