Wallace & Gromit User Reviews

Customer Experience

Positive experience60.0% of reviews
Neutral5.0% of reviews
Negative experience35.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Wallace & Gromit Safe?

Wallace & Gromit: Big Fix Up appears mostly safe based on user ratings. AppsHunter Safety Score for Wallace & Gromit is 81/100.

This assessment is based on 62 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.3% of ratings point to a safe experience
3.2% of ratings suggest some concerns
14.5% of ratings point to a risky experience

~ Based on 62 App Store ratings for Wallace & Gromit.

Is Wallace & Gromit Legit?

Wallace & Gromit: Big Fix Up is no longer available in the App Store. AppsHunter Legitimacy Score for Wallace & Gromit is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Won’t let me past the Terms and Conditions

No matter how much I agree to them or restart the app🥲🥲 Please help, I would like to play this, but I dunno what to do🥲

It needs more content

The first few hours were fun until I finished all character jobs and urgent jobs it needs more content please

Unable to play

Sorry, I’m not going to log in to play a game. Clear sign of insane data collection practices.

Cool game

I love this game it’s the best I play it everyday!

I ❤️ W+G

O m g I love these guys. Get this game

Doesn’t work

I downloaded the app three times now, and I just get a video intro, a Title screen and then, no game. I keep hoping for an update that makes a change that fixes it, but nothing so far. I’m in the US, if that makes a difference. I would love to play. 😕

*edit- I received a message from the developer-
“Hi, thanks for making contact. Please check our website for recommended device list."

I have an IPhone 7 with IOS 14.4.1

This is adequate for the game according to the website. Thanks for the useless advice.
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Response from developer

Hi, thanks for making contact and we are sorry you are having trouble. Can you please email bfusupport@fictioneers.co.uk and let us know what device you are on? We are about to push out an update as well. Many thanks, Fictioneers

Better than a perfect cuppa!

So clever and wonderfully silly. This app is amazing. I have loved Wallace & Gromit since their very first movie. It’s a thrill to see them come alive in AR in my home! Thanks, all who made this possible.

There are a few bugs now and then but I’m sure W & G will gets their zap-o-radar on them in just a mo!
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Response from developer

Thank you so much for the review - so glad you are enjoying the experience! Please do let us know of any bugs you come across at bfusupport@fictioneers.co.uk. Thanks! Fictioneers

Getting in

I couldn’t even get into the game. It stayed on the screen showing Wallace and Gromit and nothing else happened

Response from developer

Sorry to hear you're experiencing issues! Could you please email bfusupport@fictioneers.co.uk with your device model, OS and a screenshot of the problem? We would love to help!

Cheeeeese Gromit

This game good

Response from developer

Thank you for the great review! Hope you continue to enjoy the app!

Good

Wallace and Gromit is good anytime

Sign in?

I love W&G but it won’t allow me to sign in with Apple and I absolutely refuse to sign in with Google. So - guess I won’t be enjoying W&G after all. 😤

Response from developer

Hi there! Thanks for your interest in The Big Fix Up! Sign in with Apple isn't available for users running iOS12 or lower. You could try updating your device, or if you're still having difficulty could you please email bfusupport@fictioneers.co.uk with your device model and OS. We would be happy to help!

Sound!

Great AR and video but needs more sound effects or background music!

Response from developer

Thanks for enjoying The Big Fix Up! We appreciate the feedback and we'll take it on board for future updates! Please look forward to even more content and story as it unfolds!

Slow... like stop-action-video-production slow.

I wanted to love it. I have followed everything W&G since it first aired on PBS decades ago. This game is beautiful, but it isn’t engaging. It is horribly slow for the action and story to develop, so we all lost patience with it and deleted it. When you have to do tasks, you must wait 5+ minutes before you can do anything else productive (literally watching the clock tick down). There are several side activities, but they are only interesting for a few minutes. We tried it for a few days and only could get few tasks done because we didn’t like waiting. Poorly executed. Just because it takes 10 minutes to drive across town in real life, it should take that long in a game. I wanted to love it. I wished my kids would have enjoyed it, but this game is simply not in step with the games of today.
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Response from developer

Hi there! The Big Fix Up actually isn't a game at all! It's an interactive story that unfolds in real time! The app is best enjoyed casually- the standard jobs keep you ticking over but the real experience comes with the story! You can enjoy AR jobs, comics, a whole mystery story, and AR scenes that put you inside the world of Wallace & Gromit! We hope you reconsider joining the experience, but thank you for checking it out.

I REALLY wanted to like it

But, I don’t. :(

There doesn’t seem to be much ‘game’ here. And most of the mechanics are woefully under-explained. What, exactly, do all of these gadgets do? How do I track the recipes that I have/haven’t created. To that point, what the heck ARE the recipes to create gadgets? How does leveling up affect job time? Well, how does adding gadgets affect job time too???

We’re left with a grind-y, monotonous game with very little information on the HOW.

Here’s an idea, when creating gadgets, show us what the particular combination of parts will create. When we accept jobs, show how the addition of extra machines/gadgets will affect job completion time.

Sigh, I want to love this game...
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Response from developer

Hi, thanks for your feedback and we're really sorry you feel that way. Please contact bfusupport@fictioneers.co.uk at any time and our support team will be very happy to guide you through the adventure. What we've created here isn't actually a game - it's a new storytelling experience. More cracking content will be landing on Monday 25th so we do hope you stick around for the journey! Best, Fictioneers team

Hm

It just keeps getting stuck at the “will help us fix up the city” screen...any way to fix it...from what I was able to play it was extremely fun

Response from developer

Hi there - it sounds like perhaps you have your display settings set to a larger font / resolution - that's pushing the button off the screen. We are looking to get this fixed this weekend. But if changing your display size doesn't fix it for you could please email bfusupport@fictioneers.co.uk we are here and ready to help you get sorted! Thanks!

Good game

I love getting calls from Wallas and growmit

Loved it! And a suggestion

So far, I’m loving this game. There is one thing I find could be added to make it even better though. I found that it is kinda weird that there is no music. It just feels kinda odd without music in the game. If you can change that, then the game will be amazing! Thanks in advance.

Response from developer

Thanks for the feedback! The experiences you'll have throughout the 28 day story will be full of lovely audio and because you will be jumping in and out so much, we made the creative decision to not use music in the UI - however we are looking at adding further audio feedback to the UI asap. We'd love to hear more from you! Please email bfusupport@fictioneers.co.uk any time or reach out on social media! See you on monday the 25th when the next phase of the story begins! Fictioneers team

Crashes

My son was playing on iPhone 6 and kept on crashing on him when he tried to do a job and went to the playground please help.

Response from developer

Hi there, So sorry you are having trouble on the iPhone 6 - it's quite a demanding app unfortunately and while we have optimised as best we can for the iPhone 6, we are aware you may have stability issues. You will typically find that if you go into the playground on the iPhone 6 and it closes and then go back in you should be okay the second time. We are continuing to look at ways to optimise further for the older end of supported devices but have to balance that against the visual fidelity we lose by compressing too much. We of course hope your son has a great experience. Happy to talk to you further at bfusupport@fictioneers.co.uk. Best, Fictioneers team

Looks like fun!

I love Wallace & Gromit!

Hello

I was scrolling through my Home Screen and i saw this downloaded on my phone anyways this app is EPIC

Response from developer

Thank you! We're so glad to hear you are loving it - keep checking back in the app starting the 25th of Jan as the story continues in real-time!