Won’t let me past the Terms and Conditions
It needs more content
Unable to play
Cool game
I ❤️ W+G
Doesn’t work
*edit- I received a message from the developer-
“Hi, thanks for making contact. Please check our website for recommended device list."
I have an IPhone 7 with IOS 14.4.1
This is adequate for the game according to the website. Thanks for the useless advice.
Response from developer
Hi, thanks for making contact and we are sorry you are having trouble. Can you please email bfusupport@fictioneers.co.uk and let us know what device you are on? We are about to push out an update as well. Many thanks, Fictioneers
Better than a perfect cuppa!
There are a few bugs now and then but I’m sure W & G will gets their zap-o-radar on them in just a mo!
Response from developer
Thank you so much for the review - so glad you are enjoying the experience! Please do let us know of any bugs you come across at bfusupport@fictioneers.co.uk. Thanks! Fictioneers
Getting in
Response from developer
Sorry to hear you're experiencing issues! Could you please email bfusupport@fictioneers.co.uk with your device model, OS and a screenshot of the problem? We would love to help!
Cheeeeese Gromit
Response from developer
Thank you for the great review! Hope you continue to enjoy the app!
Good
Sign in?
Response from developer
Hi there! Thanks for your interest in The Big Fix Up! Sign in with Apple isn't available for users running iOS12 or lower. You could try updating your device, or if you're still having difficulty could you please email bfusupport@fictioneers.co.uk with your device model and OS. We would be happy to help!
Sound!
Response from developer
Thanks for enjoying The Big Fix Up! We appreciate the feedback and we'll take it on board for future updates! Please look forward to even more content and story as it unfolds!
Slow... like stop-action-video-production slow.
Response from developer
Hi there! The Big Fix Up actually isn't a game at all! It's an interactive story that unfolds in real time! The app is best enjoyed casually- the standard jobs keep you ticking over but the real experience comes with the story! You can enjoy AR jobs, comics, a whole mystery story, and AR scenes that put you inside the world of Wallace & Gromit! We hope you reconsider joining the experience, but thank you for checking it out.
I REALLY wanted to like it
There doesn’t seem to be much ‘game’ here. And most of the mechanics are woefully under-explained. What, exactly, do all of these gadgets do? How do I track the recipes that I have/haven’t created. To that point, what the heck ARE the recipes to create gadgets? How does leveling up affect job time? Well, how does adding gadgets affect job time too???
We’re left with a grind-y, monotonous game with very little information on the HOW.
Here’s an idea, when creating gadgets, show us what the particular combination of parts will create. When we accept jobs, show how the addition of extra machines/gadgets will affect job completion time.
Sigh, I want to love this game...
Response from developer
Hi, thanks for your feedback and we're really sorry you feel that way. Please contact bfusupport@fictioneers.co.uk at any time and our support team will be very happy to guide you through the adventure. What we've created here isn't actually a game - it's a new storytelling experience. More cracking content will be landing on Monday 25th so we do hope you stick around for the journey! Best, Fictioneers team
Hm
Response from developer
Hi there - it sounds like perhaps you have your display settings set to a larger font / resolution - that's pushing the button off the screen. We are looking to get this fixed this weekend. But if changing your display size doesn't fix it for you could please email bfusupport@fictioneers.co.uk we are here and ready to help you get sorted! Thanks!
Good game
Loved it! And a suggestion
Response from developer
Thanks for the feedback! The experiences you'll have throughout the 28 day story will be full of lovely audio and because you will be jumping in and out so much, we made the creative decision to not use music in the UI - however we are looking at adding further audio feedback to the UI asap. We'd love to hear more from you! Please email bfusupport@fictioneers.co.uk any time or reach out on social media! See you on monday the 25th when the next phase of the story begins! Fictioneers team
Crashes
Response from developer
Hi there, So sorry you are having trouble on the iPhone 6 - it's quite a demanding app unfortunately and while we have optimised as best we can for the iPhone 6, we are aware you may have stability issues. You will typically find that if you go into the playground on the iPhone 6 and it closes and then go back in you should be okay the second time. We are continuing to look at ways to optimise further for the older end of supported devices but have to balance that against the visual fidelity we lose by compressing too much. We of course hope your son has a great experience. Happy to talk to you further at bfusupport@fictioneers.co.uk. Best, Fictioneers team
Looks like fun!
Hello
Response from developer
Thank you! We're so glad to hear you are loving it - keep checking back in the app starting the 25th of Jan as the story continues in real-time!

