What happened?
I’ve been using Walmart ebooks for quite awhile now and have been quite happy with it, but for the last 3 days I haven’t been able to open the app. Every time I tap on the icon, it seems like it’s going to open, but then disappears. I’ve even deleted the app, then redownloaded it and it didn’t make a difference, still disappears. I have quite a few books I’ve bought through this app and Kobo and one in particular that I read every day. I sure hope you fix this issue so I can get back to reading my books.
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I don’t like this App
After dealing with the frustration and aggravation of having to purchase audiobooks/e-bookson a separate app, just so I can access them through the Walmart app, I am so annoyed and not to mention upset about the time that I’ve lost having to deal with this ridiculous quagmire.
I’m going back to Audible
I’m going back to Audible
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Ease of use
I love the price but the ease of use leaves a lot to be desired. I have trouble keeping books downloaded. I have had several issues being able to get new books with my available credits. The app would get 5 stars if purchasing new books were easier and faster to access through the app instead of being redirected to Walmart and then crashing before you could make your purchase. When I use the Kobo Rakuten app and link it to Walmart it never works anymore. I’m about done with this entire process and ready to use audible only. I hate spending money and not getting to listen to books I’ve purchased.
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Response from developer
Hello, we are sorry to hear you're having a bad experience with Kobo, please don't hesitate to reach out to us via find us on Facebook/Twitter or our support team via chat at http://kobo.com/help. (http://kobo.com/help.) We are always happy to help!
Price is great. App can Be hard to maneuver
I love this app and I’ve used it for a long time and now in the past six months, I can play samples of books but it doesn’t give me the option to download them. It’s very very frustrating.
Trouble purchasing ebook
Great alternative to Kindle but having trouble trying to purchase a particular book. Haven’t yet tried other books but I can’t seem to buy this one I want!
Keeps charging me
I have tried to cancel this subscription several times and it keeps charging me every month for over a year. I have canceled on the app and via email with different representatives, and neither worked. Do not download this app unless you want your credit card to be charged every month with no way to stop it!
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E-Books
The most satisfying and convenient way to read. Ease in making text as large as you need and highlight is always available. Able to enjoy reading anytime. Absolutely love it.
Wish you could buy books in the app
Having to log out and go to a separate website to purchase books to listen to in this app is very clunky and annoying. I wish I could just buy them in the app. The app works well for playback, though.
Don’t waste your time or money
I am no longer able to access all the audiobooks I purchased. Seriously?! I’m no longer a monthly subscriber so I’m cut off from what I’ve already paid for? This app is terrible! Hard to navigate. Hard to download books. So complicated, unaccessible, and now access to purchases has been blocked. Audible is more expensive but totally worth it!
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Difficult to use
I have been having a difficult time using this app lately and cannot find a phone number to get help!
Walmart ebook
The Walmart ebook app is extremely difficult to use. Every month when I try to use my credit to purchase and load a book it takes about an hour because it is so complicated to use. Not user friendly at all. With as much money as Walmart has I would think they have the resources to make an ebook app easy to use.
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Complicated 4Bo Reason
I am so frustrated using this app! I love audiobooks & I thought... 🤔 since I usually shop at Walmart, that I would give the audiobook service a try. Big mistake! Not organized ,not easy 2 search categories, the website is complicated and it does not sync with my cell phone. The 2 books I downloaded do not show up. & of course I can’t get a Real person via customer service 😞😤🤯
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practically hopeless search / help featue
I truly love my Kobo Libra H2O ereader and spend way too much on so many wonderful books in their vast selections, to say nothing of the extremely valuable public library feature which works great and provides really swift access to loads of great material for free with choices constantly increasing.
But trying to locate specific info on some relevant subject in the help section with its insane nonsensical search results is like falling down a deep dark and demented dream well: pages of totally irrelevant unrelated and ludicrously listed garbage with only a sense of random dumping fills an overwhelming flood of misdirected meaningless mind swipes. But really, it’s a menace. Hard to believe some folks actually got paid to produce this wreckage.
But trying to locate specific info on some relevant subject in the help section with its insane nonsensical search results is like falling down a deep dark and demented dream well: pages of totally irrelevant unrelated and ludicrously listed garbage with only a sense of random dumping fills an overwhelming flood of misdirected meaningless mind swipes. But really, it’s a menace. Hard to believe some folks actually got paid to produce this wreckage.
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Response from developer
Hello, Thank you for your feedback on our Kobo app! Your feedback has been shared with our team for consideration. If you ever have any questions or need assistance, please reach out to us through our Facebook page or twitter @kobohelp or contact our support team at www.kobo.com/help by filling out our web form.
Incredibly difficult to navigate
I downloaded this app figured it would be easy to do. But it’s not… You can’t log onto the app and just buy a book. Way too difficult to navigate, I’m gonna try another app.
Response from developer
Hello, Thank you for your feedback on our Kobo app! Your feedback has been shared with our team for consideration. Here is also an article that can help you: https://bit.ly/2QDPXoe If you ever have any questions or need assistance, please reach out to us through our Facebook page or twitter @kobohelp or contact our support team at www.kobo.com/help we're always happy to help.
No store?
Update: developers why not provide a link “click to buy” or “click to view store” in the app that opens the browser to that book’s page?
You can search for books but you can’t buy in the app, only on the ereader or on Walmart’s website. Strange choice and frustrating user experience.
You can search for books but you can’t buy in the app, only on the ereader or on Walmart’s website. Strange choice and frustrating user experience.
Not user-friendly
I’m sorry to give such a low rating, but I’ve been trying for days to figure out how to use Walmart eBooks. I’ve used chat and searched. I am still not sure how to use/purchase content.
Before he kills again
Great crime thriller. I liked how it showed how sometimes women are looked at like the underdog¬ as smart as the male police men think they are. But as a woman police officer she not only earns their respect but catches a very dangerous serial killer while doing it.... must read - book 1 in the series. 👍🏼
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Crappy
When I have another app like google maps open, the narration of the book continues, so I miss part of the book. This is not the case with audible books. I downloaded my purchase and yet the book is not fully downloaded. I’ve tried to download it several times and the app says already downloaded, but the book won’t play. While the monthly fee is great, these issues need to be worked out. They are quite annoying. I can’t even listen to my book anymore. It won’t play! I just repaired it and nothing!
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Response from developer
Hi Eevie! We are sorry to hear that you are having a bad experience with the Kobo app. If you ever have any questions or need assistance, please reach out to us through our Facebook page or Twitter @kobohelp or contact our support team at www.kobo.com/help by filling out our web form.
Use with ease
Easy to navigate. Free book selection is varied and contains many stand-alone novels from a variety of well known authors as well as new authors with titles from the country to the city and the boardroom to the bedroom, cowboys to billionaires.
It is also easy to organize and categorize your own collection so books are easily accessible when you are ready to make a new selection. All in all, 👍
It is also easy to organize and categorize your own collection so books are easily accessible when you are ready to make a new selection. All in all, 👍
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Something you need about Kobo
I paid for a years worth of credits. I didn’t read the small print. If you cancel your account; you have 6 months to use your credits before they STEAL your remaining credits. This is theft. If I pay for a credit; it is mine. I tried to live chat with someone because they have discontinued phone service and they were beyond unhelpful . I hope this helps you.
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