Walmart User Reviews

Customer Experience

Positive experience39.1% of reviews
Neutral11.9% of reviews
Negative experience49.0% of reviews

~ Based on 445 written reviews from the US App Store.

Is Walmart Safe?

Walmart: Grocery & Shopping appears safe based on user ratings. AppsHunter Safety Score for Walmart is 95/100.

This assessment is based on 456,582 user ratings, with an App Store average of 4.7/5.

Is Walmart Legit?

Walmart: Grocery & Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for Walmart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Saves money & time

Using the grocery delivery service saves me time and money! It’s convenient to create my shopping list by adding items to my cart throughout the week and then selecting a delivery date & time that works best for me!

Price are not matching from the store

Price are not matching from the store
They charge me two times HST

Terrible app

This is the WORST app. It is constantly crashing and emptying my cart. Every time I try to add items it says unavailable right now. This app makes my blood boil and I hate it. It’s been terrible for years.

Ehhh

Not Canadian and also pushes promoted products on to you in search results which are irrelevant and annoying

So convenient

I like this service . Such a help for seniors

Delivery

I’m using Walmart more and more now that you’re offering comparable delivery as Amazon.

No promo codes

No promo codes

Inconvenient

Inconvenient

Fast

So convenient, fast and reliable. I may never step into the grocery store again

👍🏻

👍🏻

Thank you

Great place to shop. Thank you team for your hard work

Service

Great service

Online ordering

Some of the substitutions it suggests make no sense. Change the app to allow you to choose your own specific substitutions.

Garbage

Having technical issues all the time

Crashes all the time

This app crashes all the time, it needs to be fixed

Great service

Everything about this service and delivery is a fantastic app and service

My Items area

There’s a problem with the app. It’s not loading my Reorder in the My Items section anymore. I found that to be helpful when placing orders instead of having to research certain items again. Also I don’t care much for this new temporary hold charge. Last time it never deducted it from my total and I noticed it’s happening again. I should have been refunded this amount. Also last time I did a return and I noticed it got returned then there was a recharge of .44 cents subtracted from my bank of that refund amount taking it back. This might seem little but if you do this with every order where there’s a refund or other accounts thats huge and called skimming theft. This is either the app or your accounting. Not impressed.
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Worst shopping and customer care

They delivered a severally broken heavy duty kitchen set. It couldn’t lift the box for return or my joints injured for returning! when I called customer service, they did not help instead after long waiting time, they closed my account! I still get charged for subscriptions and then later cancelled which is super annoying.
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Horrible site

This site crashes all the time. It won’t let me add or delete items from my cart lot of the time. Super frustrating

Good functionality, bad accessibility/ui

App works great but missing stuff like instructions, chat with delivery person and dark mode.