App has nothing but issues
Can't even sign in anymore, keeps saying they are have technical issues. I can sign into my regular walmart account fine, Cant sign into the pharmacy app to manage my prescriptions
Can’t log in
This app has been down for months, can’t log in passed the 6 digit code….tried over 30 times now…FIX IT ALREADY!!!😡😤🤬😖
App doesn’t work
Just fix it! It’s been quite some time since I have tried this app…. This time, I tried to login and this app is stuck on: Are You a Human? Then I press the required icon until a check mark appears…. Then it’s stuck there!
All of your phone recordings tell you to download this app, etc, and all this wasted time for nothing! I still ended up phoning in my prescriptions….
All of your phone recordings tell you to download this app, etc, and all this wasted time for nothing! I still ended up phoning in my prescriptions….
Show more
Latest update
After the latest update the app became painful to use. The login process does not remember any of the user’s info and these have to be entered manually. Then there is a two factor authentication that works inconsistently. Today I tried six times between getting a code by text or call and it still didn’t happen.
Why not use biometrics instead?! Most phones have a face IF or finger print. If banking apps use it, why can’t you?! Kindly fix this.
Thanks
Why not use biometrics instead?! Most phones have a face IF or finger print. If banking apps use it, why can’t you?! Kindly fix this.
Thanks
Show more
Logs me out
This app logs me out EVERY time I exit the app. There needs to be a fix because it is so inconvenient and inefficient.
Login
Finally got the app working but can you please get up to date and enable a biometric or more automated login. Having to manually enter phone # and password then verify with a test is ridiculous when even banks allow phone biometrics to be used (fingerprint, face or even phone PIN).
Response from developer
We’re sorry to hear you were having difficulty using the app. We recently released a new version of the Walmart Pharmacy app that we hope will meet your expectations. If you encounter any issues, contact our customer support at 1-800-328-0402 and the team will be happy to assist you.
Too frustrating
Keep trying to sign in, get to the point where I input the 6 digit code the text me and it say error try again. About ready to switch Pharmacies all together. 🤬🤬
Not a functioning app
All the ads tell you to download the app to make your life easier but since the app doesn’t work it’s actually not worth your time. Every time you try to sign in it error codes or claims that the 2-factor verification code didn’t work even when you’ve typed it in exactly perfect. The app also sometimes does not show new prescriptions. Truly this app barely functions and Walmart needs to stop encouraging people to download this embarrassing and non-functional program
Show more
Something went wrong message
Every time I try to login on the app all I get is something went wrong message. Incorrect security code. It’s been like this for over two months. This app is a joke.
Hasn’t worked for at least a month
It was great when it worked, but for at least the last month it only gives a “sorry, something went wrong” message when inputing the security code. Ultimately had to call the pharmacy to renew my meds. Will give it another week and if it isn’t fixed I’ll be deleting the app and my account through the website.
Show more
Very poor
Always hard to access. Updates frequently break more than they fix. Need Face ID + user name + phone number + password to get into it. And none of it gets loaded automatically (except Face ID obviously). Should only need Face ID to open.
Record linking doesn’t work
Every time I try to add an existing prescription I have with my pharmacy it tells me it can’t be found despite it being within a short time frame of me getting it and still having refills on it.
Walmart, fix your app.
I have been using Walmart Pharmacy for a while, ever since I have been a child. I haven’t had any complications with them, up until recent events. I pick up a prescription at my local Walmart every three months (because I need it or else I will have major withdrawals). I cannot login into the app no matter which device I use, whether it is my phone or my laptop. My authenticator works perfectly fine on other platforms I use but for whichever reason, it does not wish to work with the app. I’ve tried every method possible to gain access to my account just to be told “Something went wrong. Please try again later.” after I enter my 6-digit code. You guys act like I can try later because I do try later on and still that same error code.
Based on the many reviews that I have seen as of late, it’s time to upgrade the system Walmart, chop chop!
Based on the many reviews that I have seen as of late, it’s time to upgrade the system Walmart, chop chop!
Show more
App doesn’t even access your account
Without a doubt the worst app i have ever used. MFA is required to access your account and the moment you set it up your account is impossible to reach. Receiving code via text, call or email doesn’t matter as it will never accept the code you put in. Just constantly says to try again or that the code is wrong regardless if you enter or copy it. Completely pointless app and has made me switch pharmacy for prescriptions as Walmart is way too much hassle to deal with in every conceivable way. Simply unusable rubbish that doesn’t even deserve a 1 star
Show more
Not working in Canada
I have used the app for more than 3 years, in the last 2 months, I have not been able to log into the app. I get a message “sorry, we are having a technical issue, please try again later. To access prescription services, I have to log into the Walmart.ca site and search prescriptions. Can this be fixed?
Show more
Ugggh
I used it for a few years. Now app is going in circles. Reinstalling doesnt un-confuse it. Im done with this app. Gotta choose my battles. Local walmart pharmacists are gold. Your app sucks chunks.
Can not sign in
I did sign in successfully several months ago. However, I have tried several times to sign in lately with no success. The problem is with the two-factor authentication. This makes the application useless.
stop signing me out
i only sign into this app on one device. can you please add an option to stay signed in? it's so redundant how it kicks you out of login once you don't have the app open for a few minutes.
Never works
Every time I try and sign in all it says is that something went wrong try again..I have deleted and reinstalled, made sure my info was correct with the pharmacy…it still never works..
Two people cannot share one phone number
Two family members are not able to use the app due to having the same phone number. They have 2 separate emails which used to work but now only one person can log in with one phone number. This is not good for seniors who share one phone number.