Passkey useless
What is the point in offering a passkey to access the app only to have the app not let the passkey be setup. App is utterly useless now as I can only access it 1 out of 20 attempts. When I get in, app is empty.
Nothing but white screen, so I deleted the app and now I can’t reinstall it
Was working really good. Now it is not. You say you updated, the update must’ve ruined it, cause now it doesn’t work at all. Disappointed
Infuriating
Two factor authentication does not work. Tried uninstalling, reinstalling, 2 different phones, iPad, laptop and still an error when you enter the code they text you. Prescriptions are important and your app gets in the way. Moving my prescriptions back to Shoppers Drug Mart. Might cost me more money but at this point, I don’t care.
Show more
Can’t log in
They updated their app with the two factor authentication and since then I can no longer login. They text me the code and the app won’t accept it. It’s truly amazing that accompany this size has not fixed this by now it’s been months….
White Screen of Death
Use to work great. Since last update, I enter phone number, password and code txted to me. Then screen goes white and nothing happens. Tried a few times on different days, always same result. Please fix.
Horrible app!
Will not allow me to change to new phone number. When making the change it wants to send a verification code to the old number I no longer have. Their support service suck and are the worst I have ever come across!!!
App has nothing but issues
Can't even sign in anymore, keeps saying they are have technical issues. I can sign into my regular walmart account fine, Cant sign into the pharmacy app to manage my prescriptions
Can’t log in
This app has been down for months, can’t log in passed the 6 digit code….tried over 30 times now…FIX IT ALREADY!!!😡😤🤬😖
App doesn’t work
Just fix it! It’s been quite some time since I have tried this app…. This time, I tried to login and this app is stuck on: Are You a Human? Then I press the required icon until a check mark appears…. Then it’s stuck there!
All of your phone recordings tell you to download this app, etc, and all this wasted time for nothing! I still ended up phoning in my prescriptions….
All of your phone recordings tell you to download this app, etc, and all this wasted time for nothing! I still ended up phoning in my prescriptions….
Show more
Latest update
After the latest update the app became painful to use. The login process does not remember any of the user’s info and these have to be entered manually. Then there is a two factor authentication that works inconsistently. Today I tried six times between getting a code by text or call and it still didn’t happen.
Why not use biometrics instead?! Most phones have a face IF or finger print. If banking apps use it, why can’t you?! Kindly fix this.
Thanks
Why not use biometrics instead?! Most phones have a face IF or finger print. If banking apps use it, why can’t you?! Kindly fix this.
Thanks
Show more
Logs me out
This app logs me out EVERY time I exit the app. There needs to be a fix because it is so inconvenient and inefficient.
Login
Finally got the app working but can you please get up to date and enable a biometric or more automated login. Having to manually enter phone # and password then verify with a test is ridiculous when even banks allow phone biometrics to be used (fingerprint, face or even phone PIN).
Response from developer
We’re sorry to hear you were having difficulty using the app. We recently released a new version of the Walmart Pharmacy app that we hope will meet your expectations. If you encounter any issues, contact our customer support at 1-800-328-0402 and the team will be happy to assist you.
Too frustrating
Keep trying to sign in, get to the point where I input the 6 digit code the text me and it say error try again. About ready to switch Pharmacies all together. 🤬🤬
Not a functioning app
All the ads tell you to download the app to make your life easier but since the app doesn’t work it’s actually not worth your time. Every time you try to sign in it error codes or claims that the 2-factor verification code didn’t work even when you’ve typed it in exactly perfect. The app also sometimes does not show new prescriptions. Truly this app barely functions and Walmart needs to stop encouraging people to download this embarrassing and non-functional program
Show more
Something went wrong message
Every time I try to login on the app all I get is something went wrong message. Incorrect security code. It’s been like this for over two months. This app is a joke.
Hasn’t worked for at least a month
It was great when it worked, but for at least the last month it only gives a “sorry, something went wrong” message when inputing the security code. Ultimately had to call the pharmacy to renew my meds. Will give it another week and if it isn’t fixed I’ll be deleting the app and my account through the website.
Show more
Very poor
Always hard to access. Updates frequently break more than they fix. Need Face ID + user name + phone number + password to get into it. And none of it gets loaded automatically (except Face ID obviously). Should only need Face ID to open.
Record linking doesn’t work
Every time I try to add an existing prescription I have with my pharmacy it tells me it can’t be found despite it being within a short time frame of me getting it and still having refills on it.
Walmart, fix your app.
I have been using Walmart Pharmacy for a while, ever since I have been a child. I haven’t had any complications with them, up until recent events. I pick up a prescription at my local Walmart every three months (because I need it or else I will have major withdrawals). I cannot login into the app no matter which device I use, whether it is my phone or my laptop. My authenticator works perfectly fine on other platforms I use but for whichever reason, it does not wish to work with the app. I’ve tried every method possible to gain access to my account just to be told “Something went wrong. Please try again later.” after I enter my 6-digit code. You guys act like I can try later because I do try later on and still that same error code.
Based on the many reviews that I have seen as of late, it’s time to upgrade the system Walmart, chop chop!
Based on the many reviews that I have seen as of late, it’s time to upgrade the system Walmart, chop chop!
Show more
App doesn’t even access your account
Without a doubt the worst app i have ever used. MFA is required to access your account and the moment you set it up your account is impossible to reach. Receiving code via text, call or email doesn’t matter as it will never accept the code you put in. Just constantly says to try again or that the code is wrong regardless if you enter or copy it. Completely pointless app and has made me switch pharmacy for prescriptions as Walmart is way too much hassle to deal with in every conceivable way. Simply unusable rubbish that doesn’t even deserve a 1 star
Show more