Works fine
Works fine for me.
Absolute trash
Biggest waste of money
Don’t buy
If it works 25% of the time we consider it a win.
Lack of maintenance
Don’t buy its products
Great cameras
Great App very easy and helpful. Quality is good and cameras are too!
Disgrace!
I’ve got about a dozen of these cameras from the pre cloud era. Those older cameras use this old app, which is no longer updated and the new cloud Wansview app doesn’t recognize these old devices.
Why would I even consider purchasing additional cameras from a company that abandoned app support for the cameras I already bought from them?!
Why would I even consider purchasing additional cameras from a company that abandoned app support for the cameras I already bought from them?!
Show more
Hot smoking garbage
Just like it says. Barely works - features from 1992
Wansview
App connects to camera with no problems but have no video feed just a black screen when I tap on the connected camera any ideas how to fix this thanks
Not user fry
This software is not user friendly. If you change your network router there no instructions on how to change Wi-Fi on existing cameras. I’m going to end up dumping the system for a more user friendly one
Terrible
It keeps on telling me that’s a username or password is incorrect however I am using the one that’s listed on the bottom of the camera as it says to do when setting it up this is terrible I would definitely not recommend this it’s been over 24 hours of me trying to set it up and it constantly telling me the information that it has given me is incorrect
Show more
You get what you pay for.
I’m going to invest in an actual security camera that works and stop buying these useless crap, good for nothing, waste of money, can’t get in contact with support crap.
Cuts off text
It literally cut of the text of the instructions
Disappointed
Works same as e-view. I used to be able to view when away from home and recent updates I no longer have that ability. I downloaded this app In hopes I can view away from home yet once again I’m disappointed. Can’t view away from home wasted money
Most definitely
I bought these cameras not to long ago and they are everything plus more for the price. The controls are very easy to figure out on the app and running the multi camera system without homemade and a bunch of wires all over is sold for me.
Inconsistent product with horrible support
I have 4 of their cameras and it is just like the other reviewers have said. The cameras or their software will work fine for a while and then just stops working. After hours working on them, following their directions carefully over and over again and nothing works, you just give up.
But then what makes this company’s products really horrible is their lack of customer service. First of all, they will not help at all over the phone, no matter what. No, instead you contact them by email, wait a day or 2 for a response. The response is a form email that gives you the instructions you have tried several times that don’t work. You email them back that you have tried all that several times and the camera still does not work. They email back different instructions and they don’t work either. You beg for help over the phone but they say they can’t help over the phone. That’s it for Wansview customer support and you toss another one of their cameras into the garage.
Yes there are positive reviews, but I believe they are from those who just bought the camera and within a few months they will be throwing them into the garage too.
Any company who will not standby their products by providing telephone support deserves these bad reviews.
Please take the advice from me and other reviewers and do not buy this company’s products.
But then what makes this company’s products really horrible is their lack of customer service. First of all, they will not help at all over the phone, no matter what. No, instead you contact them by email, wait a day or 2 for a response. The response is a form email that gives you the instructions you have tried several times that don’t work. You email them back that you have tried all that several times and the camera still does not work. They email back different instructions and they don’t work either. You beg for help over the phone but they say they can’t help over the phone. That’s it for Wansview customer support and you toss another one of their cameras into the garage.
Yes there are positive reviews, but I believe they are from those who just bought the camera and within a few months they will be throwing them into the garage too.
Any company who will not standby their products by providing telephone support deserves these bad reviews.
Please take the advice from me and other reviewers and do not buy this company’s products.
Show more
Worked great until I moved
The camera worked great on my last network and I used it all the time to check in on my dogs.
I’ve done everything I can but, since I moved, I just can’t get the camera to connect to my new wifi network. I even hooked it up to Ethernet. No luck. So the camera’s totally useless now.
I’ve done everything I can but, since I moved, I just can’t get the camera to connect to my new wifi network. I even hooked it up to Ethernet. No luck. So the camera’s totally useless now.
Worked for awhile
It worked for awhile but now won’t work unless connect to same WiFi as camera. Can not view camera remotely
Not the greatest
If you’re looking for a basic camera with basic resolution this camera is just OK. Difficult to pair, cheaply made. I’ve owned several of these for years and I got to say I’m
Cannot connect to Wifi
About two years ago these devices were very easy to set up. Now it is impossible. What happened?
Two Camera’s “11 months and 3 years old” quit working all of a sudden.
We had two cameras both purchased at different times both just quit working. When the first one was purchased it originally had a 5 year warranty, they changed it to 1 year. The second newer camera, they were only
Going to offer us a fractional refund even though it was still under warranty. They tried to get us to write a 5 star review for a new camera that we had to buy first before they would refund a portion of it. That was how they were going to give us the refund. Bad business.
Going to offer us a fractional refund even though it was still under warranty. They tried to get us to write a 5 star review for a new camera that we had to buy first before they would refund a portion of it. That was how they were going to give us the refund. Bad business.
Show more
